How many rooms are available at Gran Melia Jakarta?

Gran Melia Jakarta has 334 rooms in total.

Does Gran Melia Jakarta provide parking?

Yes, Gran Melia Jakarta provides parking. Please confirm details directly with the hotel.

Does Gran Melia Jakarta have a swimming pool?

Yes, a swimming pool is available at Gran Melia Jakarta.

What do past guests say about Gran Melia Jakarta?

Gran Melia Jakarta is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Gran Melia Jakarta

Name: Gran Melia Jakarta
Address: Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950, Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Jakarta, 12950, Indonesia
Rating: 8.7

Hotels

8.7

/10

Very Good

2,459 reviews

What Guests Say About Their Stay

Staff Friendliness (46)

Room Space (42)

Distance To City Center (41)

Bathroom (40)

F***s

10.0

/ 10

The staff was very friendly, especially Ayu Wulandari, very helpful and really gave full information about what I asked. It's really nice to have a night here with my family.

a***o

8.8

/ 10

A pleasant experience. Very helpful staff, strategic location. We will come back again.

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A***r

10.0

/ 10

When I go to Jakarta, I always stay at the Grand Melia because the service is good and the staff is very friendly. Basically, the Grand Melia is the best for me 👍😍

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S***a

9.7

/ 10

Tried the breakfast buffet, the lounge bar, the bakery at the lobby, the Chinese restaurant, and the Japanese restaurant: all impeccable! The room is spacious and the bed is comfortable, equipped with a safety deposit box, hair dryer, and ironing. But the highlight is the staff. Everyone is extremely polite and helpful. Bravo!

Waaritsu

10.0

/ 10

We recently had the pleasure of staying at Gran Melia and it was an exceptional experience! We were thrilled to find out that we had been upgraded to a more spacious and luxurious room and on top of it, we also received a complimentary food voucher that we used to enjoy a meal at the hotel's pool bar. The hotel offered a delicious breakfast with a variety of options. The staff was extremely friendly, and attentive and went above and beyond to make our stay comfortable. Overall, Gran Melia is a truly outstanding 5-star hotel, with impeccable service, and a luxurious experience that we will cherish for a long time.

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In the Area

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Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Location Gran Melia Jakarta is located in area / city Kuningan, surrounded by Embassies and Business District There are plenty of shopping and tourist attractions nearby, 4 km from Kota Kasablanka and 5 km from Pacific Place. Around 7 km from Grand Indonesia and Plaza Indonesia. About Gran Melia Jakarta Gran Melia Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here. From business event to corporate gathering, Gran Melia Jakarta provides complete services and facilities that you and your colleagues need. The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience. The hotel’s fitness center is a must-try during your stay here. Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones. Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. Savor your favorite dishes with special cuisines from Gran Melia Jakarta exclusively for you. WiFi is available within public areas of the property to help you to stay connected with family and friends. Gran Melia Jakarta is a hotel with great comfort and excellent service according to most hotel's guests. Enjoy luxurious treats and incomparable experience by staying at Gran Melia Jakarta.

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Gran Melia Jakarta

Jalan H.R. Rasuna Said Kav. X-0, Kuningan, Kuningan, Setiabudi, Jakarta, Indonesia, 12950

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Discover More About Gran Melia Jakarta

Location

Gran Melia Jakarta is located in area / city Kuningan, surrounded by Embassies and Business District

There are plenty of shopping and tourist attractions nearby, 4 km from Kota Kasablanka and 5 km from Pacific Place. Around 7 km from Grand Indonesia and Plaza Indonesia.

About Gran Melia Jakarta

Gran Melia Jakarta is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Gran Melia Jakarta provides complete services and facilities that you and your colleagues need.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here. Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Gran Melia Jakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Gran Melia Jakarta is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Gran Melia Jakarta.

All facilities in Gran Melia Jakarta

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathrobe
Bathtub
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Hotel Services

Bellhop
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Wedding service

General

AC
Ballroom
Banquet
Fireplace in lobby
Non-smoking room
Swimming pool
Smoking area

Things to Do

Fitness center
Hot tub
Massage
Outdoor pool
Sauna
Spa
Steam room

Business Facilities

Business center
Computer station
Conference room
Meeting facilities
Projector

Food and Drinks

Buffet breakfast
Poolside bar
Vegetarian meal

Accessibilty

Accessibility equipment
Accessible bathroom
Wheelchair accessible

Family-friendly Facilities

Children pool

Transportation

Secure parking

Nearby Facilities

ATM/Banking

Sports and Recreations

Fitness center

Kids and Pets

Babysitting with surcharge

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Gran Melia Jakarta

Important Note

This hotel hosts a gala dinner during the New Year holiday period, and customers staying during this time may be charged for it. For further details, contact the hotel directly.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Extra Breakfast

Accommodation charges IDR 302,500/guest for extra breakfast.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Gran Melia Jakarta	334
Number of floors in Gran Melia Jakarta	16
Another facilities in Gran Melia Jakarta	Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Gran Melia Jakarta

What are available facilities at Gran Melia Jakarta?

There are top facilites at Gran Melia Jakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Gran Melia Jakarta?

The standard check-in time at Gran Melia Jakarta is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Gran Melia Jakarta provide breakfast?

Yes, Gran Melia Jakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Gran Melia Jakarta?

Gran Melia Jakarta is a 5.0-star hotel.

How many floors does Gran Melia Jakarta have?

Gran Melia Jakarta has 16 floors.

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More Reviews from Other Guests in Gran Melia Jakarta

Overall Ratings & Reviews Gran Melia Jakarta

Traveloka (2,016)

Other sources (443)

8.8

Very Good

From 2,016 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.0

Meal

8.7

Location

8.9

Service and Facilites

9.0

People often mention about Gran Melia Jakarta

All

Distance to City Center (30)

Staff Friendliness (30)

Bedroom (29)

Ambiance (26)

Room Space (26)

Bathroom (26)

Variety (26)

Hotel Area (25)

Taste (25)

Accessibility (21)

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Traveler Reviews Gran Melia Jakarta

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Customer reviews

Ricky T.

9.0

/10

Reviewed 3 week(s) ago

Resto is very crowded and no food is left

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Accommodation's Reply

02 Feb 2026

Dear Mr. Ricky T, Thank you for sharing your feedback with us. We sincerely apologize for your experience at the restaurant, particularly regarding the crowd and the availability of food. This is certainly not the level of service we aim to provide. Please be assured that your comments have been shared with our team for immediate improvement. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a much better experience in the future. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

Verified Traveler

Business

10.0

/10

Reviewed 4 week(s) ago

I truly enjoyed my stay. The room was very clean, had a lovely fragrance, and the building felt elegant and classy. The staff were exceptionally warm and welcoming. I would definitely return.

1 people find it helpful

Accommodation's Reply

26 Jan 2026

Dear Valued Guest, Thank you for your review of our property and for sharing your wonderful feedback. We are delighted to know that you truly enjoyed your stay with us and appreciated the cleanliness, pleasant fragrance, and elegant atmosphere of our hotel. Your kind words about our warm and welcoming team mean a lot to us, as delivering genuine hospitality is always our top priority. We truly appreciate your recommendation and look forward to welcoming you back again for another memorable stay. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

Verified Traveler

10.0

/10

Reviewed 4 week(s) ago

Great property. Eventhou the hotel been there for a while, the maintance is definetely well done. Room looks brand new, and all amenities in great conditions. However the food and the service can do better improvement.

1 people find it helpful

Accommodation's Reply

02 Feb 2026

Dear Valued Guest, Thank you for your review of our property. We are delighted to know that you enjoyed the property and appreciated the well maintained facilities. It is especially rewarding to hear that the room felt brand new and that all amenities were in excellent condition. Your feedback truly motivates our team, and we look forward to welcoming you back again soon. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

Verified Traveler

10.0

/10

Reviewed 5 week(s) ago

A little suggestion. Please put padding on each end of the mattress, as the edges are quite sharp and have caused some scrapes on my calves. Thank you.

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Accommodation's Reply

02 Feb 2026

Dear Valued Guest, Thank you for rating our accommodation. We apologize for the inconvenience you experienced regarding the sharp edges of the mattress. We have noted your feedback and will forward it to the relevant team for further action in improving guest comfort and safety. Thank you for helping us continuously improve our services, and we hope to welcome you back for an even better experience in the future. Sincerely, Lita Amanda, Director of Guest Experience, Grand Melia Hotel Jakarta

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P***i

8.4

/10

Reviewed 6 week(s) ago

The hotel is clean and fragrant. The food is varied, but the taste is less than optimal, especially the Indonesian food. Perhaps it could be made more delicious.

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Accommodation's Reply

08 Jan 2026

Dear Valued Guest, Thank you for your review of our accommodation. We are pleased that you found our hotel clean and fragrant. However, we apologize if the variety of food, especially the Indonesian dishes, did not fully meet your expectations. This feedback is very important to us, and we have forwarded it to our chef team for evaluation in order to improve the taste of the food, particularly the Indonesian menu, in the future. We hope to welcome you back again and provide you with an even better experience next time. Sincerely, Lita Amanda, Director of Customer Experience, Grand Melia Hotel Jakarta

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R***y

Leisure

10.0

/10

Reviewed 8 week(s) ago

Check-in was very fast. The staff was very helpful. The food was varied. I will stay here again next time. Thank you, Gran Melia.

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Accommodation's Reply

25 Dec 2025

Dear Gentlemen/Ladies, Thank you for reviewing our accommodation. We are delighted to hear that your check-in was quick, our staff were very helpful, and the variety of food met your expectations. We hope to welcome you back to Gran Meliá Jakarta in the future. Sincerely, Lita Amanda, Director of Customer Experience, Gran Meliá Jakarta

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Alexander B. S.

Staycation

8.5

/10

Reviewed 10 week(s) ago

Comfortable, helpful, and kind staff

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Accommodation's Reply

11 Dec 2025

Dear Mr. Alexander B.S, Thank you for your review of our property. We are delighted to know you found our hotel comfortable and our staff helpful and kind. Your appreciation means a lot to us. We look forward to welcoming you back for another pleasant stay. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

Verified Traveler

10.0

/10

Reviewed 13 week(s) ago

Great hotel, conveniently located, not far from everywhere. Clean, comfortable rooms. Complete and delicious breakfast.

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Accommodation's Reply

13 Nov 2025

Dear Ladies/Gentlemen, Thank you for taking the time to review our hotel. We are delighted to know that our location, clean rooms, and delicious, well-rounded breakfast made your stay more enjoyable. We look forward to welcoming you back soon. Best regards, Lita Amanda, Director of Guest Experience, Gran Melia Jakarta

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F***s

Leisure

10.0

/10

Reviewed 14 week(s) ago

The staff was very friendly, especially Ayu Wulandari, very helpful and really gave full information about what I asked. It's really nice to have a night here with my family.

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Accommodation's Reply

12 Nov 2025

Dear Valued Guest, Thank you for your review of our property. We are delighted to hear that you and your family had a pleasant stay with us. We truly appreciate your recognition for Ayu Wulandari, we’ll be sure to share your kind words with her. We look forward to welcoming you and your family back again soon. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

d***r

10.0

/10

Reviewed 14 week(s) ago

Our family and I were very satisfied with our stay at the Grand Melia Jakarta. The breakfast was delicious, and the dinner was quite good. The elevator interior design is very attractive. We're from Bali, and we found Balinese nuances again in Jakarta. It was really fun and awesome! ❤️❤️❤️

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Accommodation's Reply

12 Nov 2025

Dear Ladies/Gentlemen, Thank you for taking the time to review our hotel. We are so glad that you and your family enjoyed your stay at Gran Melia Jakarta. We are also so pleased that you enjoyed our breakfast, dinner and interior design. We strive to bring a touch of Balinese hospitality to the heart of Jakarta, to make our guests feel welcome and at home. We look forward to seeing you again on your next visit. Best regards, Lita Amanda Director of Guest Experience Gran Melia Jakarta

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Basaria A.

9.7

/10

Reviewed 14 week(s) ago

The hotel is clean, the service is good, most importantly the kids are happy because there is a big bathtub.

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Accommodation's Reply

12 Nov 2025

Dear Ms. Basaria A., Thank you for reviewing our property. We are so glad that you and your family enjoyed your stay, especially your little one who loved our large bathtub. We hope you and your family had a great experience and look forward to welcoming you and your family back again. Best regards, Lita Amanda, Director of Guest Experience, GranMeliá Jakarta

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M***a

10.0

/10

Reviewed 15 week(s) ago

highly recommended. love the ambiance

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Accommodation's Reply

12 Nov 2025

Dear Valued Guest, Thank you for your review of our property. We are delighted to hear that you enjoyed your stay with us. We look forward to seeing you again soon. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

K***a

10.0

/10

Reviewed 18 week(s) ago

This was my first time hosting friends on a staycation in Jakarta. I'd love to come again sometime, as the hospitality, cleanliness, and service were so impressive. Thank you, and may you continue to have even more success.

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1 people find it helpful

Accommodation's Reply

14 Oct 2025

Dear Ladies/Gentlemen, Thank you for taking the time to review our property. We are delighted to hear that you had a wonderful stay with your friends. We are delighted to have served you well and we look forward to welcoming you back to create memorable moments in Jakarta. Best regards, Lita Amanda Director of Guest Experience, GranMeliá Jakarta

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Haryanto

Business

10.0

/10

Reviewed 19 week(s) ago

Good food, clean rooms, fast check-in, fast check-out.

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1 people find it helpful

Accommodation's Reply

09 Oct 2025

Dear Mr. Haryanto, Thank you for your review of our property. We are delighted to know that you enjoyed our food and were satisfied with the cleanliness of your room and the speedy check-in and check-out process. We look forward to welcoming you back for another equally enjoyable stay in the future. Best regards, Lita Amanda, Director of Guest Experience, GranMeliá Jakarta.

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Agung G.

Staycation

10.0

/10

Reviewed 21 week(s) ago

Full of smile, full of service... Will be back soon...

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Accommodation's Reply

03 Oct 2025

Dear Mr. Agung G, Thank you for your review of our property and for your lovely feedback. Wea re delighted to know you felt the warmth and service from our team. Your kind words truly motivate us, and we can’t wait to welcome you back again very soon at Gran Meliá Jakarta. Best regards, Lita Amanda Director of Guest Experience Gran Meliá Jakarta

E***y

Staycation

8.5

/10

Reviewed 22 week(s) ago

The breakfast was complete and the room was very comfortable 👍🏻 Best recommendation

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Accommodation's Reply

15 Sep 2025

Dear Guest, Thank you for rating our property. Thank you for your review and recommendation. We are delighted to know that you enjoyed the comprehensive breakfast and the very comfortable room. We look forward to welcoming you back to Gran Meliá Jakarta. Best regards, Lita Amanda, Director of Guest Experience, GranMeliá Jakarta

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D***i

10.0

/10

Reviewed 24 week(s) ago

Service is the bestttttttttttttttttt. Besttttttt besttttttt❤️❤️❤️. Will stay here again later❤️

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Accommodation's Reply

15 Sep 2025

Dear Guest, Thank you for rating our property. Thank you very much for your enthusiastic review. We are delighted to hear that you were satisfied with our service. We look forward to welcoming you back for another enjoyable stay at Gran Meliá Jakarta. Best regards, Lita Amanda, Director of Guest Experience, GranMeliá Jakarta

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Asyifa S. K.

9.4

/10

Reviewed 26 week(s) ago

Thank you so much to the Guest Experience team for making our stay so much more than we expected! Lovely decorations that they gave us after we let them know that it was our anniversary, the room was great and cozy, and although we were at a smoking room as we requested the room did not smell at all when we arrived! Kudos to the team! The food at the buffet might need some improvement, as some dishes were placed on regular plates where they probably should have been placed on heated plates/under warming lights, and some menus could use some improvement. I would stay here again, but maybe revamp the buffet menu and serving. Thanks!

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Accommodation's Reply

15 Sep 2025

Dear Ms. Asyifa S. K, Thank you very much for sharing your experience with us and for choosing Gran Meliá Jakarta to celebrate such a special occasion. We are delighted to know that our Guest Experience team, thoughtful anniversary decorations, and cozy room exceeded your expectations. It’s also wonderful to hear that you were comfortable in your smoking room and appreciated the fresh atmosphere upon arrival. We also truly value your constructive feedback regarding the buffet presentation and menu. Please rest assured that we will share this with our culinary team to further enhance our offerings. We look forward to welcoming you back for an even more memorable stay. Best regards, Lita Amanda, Director of Guest Experience Gran Meliá Jakarta

F***n

Staycation

10.0

/10

Reviewed 26 week(s) ago

Awesome. Good service. Quiet and peaceful.

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Accommodation's Reply

15 Sep 2025

Dear Guest, Thank you for your review of our property. We are delighted to hear that you found our property relaxing and peaceful and that you were satisfied with our service. We look forward to welcoming you back to Gran Meliá Jakarta. Best regards, Lita Amanda, Director of Guest Experience, GranMeliá Jakarta

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S***a

10.0

/10

Reviewed 27 week(s) ago

The hotel is great, strategic location, clean and comfortable, friendly staff, recommended for a stay. Hopefully I can stay here again.

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Accommodation's Reply

15 Sep 2025

Dear Guest, Thank you very much for your wonderful review. We are delighted to know that you enjoyed our strategic location, the cleanliness of the hotel, and the friendliness of our staff. We look forward to welcoming you back for a more memorable stay at Gran Meliá Jakarta. Best regards, Lita Amanda, Director of Guest Experience, GranMeliá Jakarta

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.