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- Accommodation in Melia Cozumel All Inclusive
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Melia Cozumel All Inclusive
Others
8.4
/10
Very Good
1,027 reviews
What Guests Say About Their Stay
Amanda
10.0
/ 10
This was our third stay with our family and once again, nothing but good things to say about this resort. The location, grounds, staff and food are all amazing and we will definitely be visiting again in future.
Sandra Tomer
10.0
/ 10
Everything about our stay was fantastic! The hotel was very clean and well maintained. The staff was very friendly and helpful. The food was great and there was always a nice verity. The drinks were great!!!!
Margaret
10.0
/ 10
Staff were friendly and helpful, service was excellent and the food was delicious.
In the Area
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Carretera Costera Norte KM 5.8, Cozumel, Estado de Quintana Roo, Mexico, 77600
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Available Room Types in Melia Cozumel All Inclusive
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What's around Melia Cozumel All Inclusive
Carretera Costera Norte KM 5.8, Cozumel, Estado de Quintana Roo, Mexico, 77600
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Discover More About Melia Cozumel All Inclusive
General
Near Playa San Juan
Location
Located in Cozumel (Zona Hotelera Norte), Melia Cozumel All Inclusive is within a 10-minute drive of Museo de la Isla de Cozumel and San Miguel Church. This all-inclusive property is 5.2 mi (8.4 km) from Stingray Beach and 9.1 mi (14.7 km) from Chankanaab National Park.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Playa San Juan - 1.1 km / 0.7 mi
Isla Cozumel Biosphere Reserve - 2.1 km / 1.3 mi
Villa Maya - 3.8 km / 2.3 mi
Maya Heritage Monument - 4.9 km / 3.1 mi
Los Cinco Soles - 5.2 km / 3.2 mi
Malecon San Miguel - 5.4 km / 3.3 mi
Cozumel Museum - 5.4 km / 3.4 mi
Cozumel Maritime Terminal - 5.6 km / 3.5 mi
Cozumel Fiscal Pier Ferry Terminal - 5.7 km / 3.5 mi
Benito Juarez Park - 6 km / 3.8 mi
Central Plaza - 6.1 km / 3.8 mi
Rafael E Melgar Statue - 6.2 km / 3.8 mi
Museo de la Isla de Cozumel - 6.2 km / 3.9 mi
Punta Langosta Cruise Terminal - 6.2 km / 3.9 mi
San Miguel Church - 6.3 km / 3.9 mi
The preferred airport for Melia Cozumel All Inclusive is Cozumel Intl. Airport (CZM) - 6.8 km / 4.2 mi
Facilities
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, an outdoor tennis court, and a 24-hour fitness center. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cozumel? This property has facilities measuring 577 square feet (54 square meters), including conference space. Free self parking is available onsite.
Dining
Grab a bite to eat at Fish House, one of the property's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges.
Rooms
Make yourself at home in one of the 209 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
All facilities in Melia Cozumel All Inclusive
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Common Space
Things to Do
- Outdoor pool
- Beach umbrella
- Karaoke
- Spa
- Garden
- Beach towel
- Fitness center
- Beach sun loungers
- Pool sun loungers
Sports and Recreations
- Game room
- Beach volleyball
- Snorkeling
- Basketball
- Volleyball
- Mini golf
- Billiard
- Archery
- Tennis court
Hotel Services
- Laundry service
- Multilingual staff
- Wedding service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
General
- Banquet
- Parking
- Terrace
Public Facilities
- Coffee shop
- Coffee/tea in lobby
- Smoke-free area
Food and Drinks
- Poolside bar
- Snack bar
Nearby Facilities
- Gift shop
- ATM/Banking
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Business Facilities
- Conference rooms
Accommodation Policy & General Information in Melia Cozumel All Inclusive
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Pets
Service Animals Allowed
Additional Policy
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 82.12 per accommodation, per night
We have included all charges provided to us by the property.
Ecostars, Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Noise-free rooms not guaranteed, Contactless check-in is available, No elevatorsGeneral Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Available rooms at Melia Cozumel All Inclusive | 209 |
Number of floors in Melia Cozumel All Inclusive | 12 |
Another facilities in Melia Cozumel All Inclusive | Outdoor pool, Beach umbrella, Karaoke, Spa, Garden |
Frequently asked question in Melia Cozumel All Inclusive
What are available facilities at Melia Cozumel All Inclusive?
There are top facilites at Melia Cozumel All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Melia Cozumel All Inclusive?
The standard check-in time at Melia Cozumel All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Melia Cozumel All Inclusive?
Melia Cozumel All Inclusive is a 4.0-star hotel.
How many floors does Melia Cozumel All Inclusive have?
Melia Cozumel All Inclusive has 12 floors.
How many rooms are available at Melia Cozumel All Inclusive?
Melia Cozumel All Inclusive has 209 rooms in total.
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More Reviews from Other Guests in Melia Cozumel All Inclusive
Overall Ratings & Reviews Melia Cozumel All Inclusive
Other sources (1,027)
8.4
Very Good
From 1,027 reviews
Cleanliness
9.0
Room Comfort
8.6
Service and Facilites
9.2
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Traveler Reviews Melia Cozumel All Inclusive
Number of reviews per page
20
40
Top reviews
Chad A
with Friends
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Staff and cleanliness
Dmitri
with Children
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Melia was excellent for our stay. The location is at the northern most tip of the island so it can be a tad windy and the water in front of the hotel can go murky. The beach itself was excellent with plenty of seating and sand to play in.
The highlight of Melia is the staff. We had exceptional service at every turn. The beach drinks were served by Christian who was always around and running back and forth getting the drinks to you. At night the beach security was done by Ramone who was friendly and always had a smile. When it came to resturants, the food was top notch with plenty of options and always served with a smile. Family had some picky eaters and they came away smiling. No issues with any upset tummys and we ate everything there was to eat.
There are many activities for kids (basketball, shuffleboard, mini golf) along with a kids club if you want to ditch them.
Transportation to the Hotel takes 15min from the airport and the cost is 300mxn. I would recommend walking outside the airport towards the traffic circle and there is a line up of taxis. You can book a shuttle at the airport but will pay around 30usd per person.
The snorkeling at the resort is mid. The water is a bit murky. But if you walk over to the break wall in front of Westin Hotel, the water is clear and that are tons of fish to look at. Check-out the wall itself as it's teaming with life.
Overall an excellent choice and would recommend for families, not a party resort.
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Carrie
with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The resort was calm and relaxing! Our room had beautiful view within steps of the beach. The beach bar staff were incredibly accommodating and wonderful to talk with. We enjoyed our stay and would recommend this resort to others looking for a relaxing vacation!
Patricio
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The room was clean, the staff were excellent and the beach and pool areas were great
Erica Lynn
Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Service was rough. Rooms are needing severe upgrades. Beds and pillows were very uncomfortable. Food and drinks were not appetizing. Things close early, only thing open majority of the time was a sloppy
buffet. You have to make reservations for the restaurants and when we tried there was no available times for days, along with the cabanas.
For this kind of experience don’t even waste your time and money. We went with 3 other couples and nobody enjoyed their stay unfortunately.
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Amanda
with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
This was our third stay with our family and once again, nothing but good things to say about this resort. The location, grounds, staff and food are all amazing and we will definitely be visiting again in future.
George
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Clean rooms and overall good food. The restaurants missed the mark but
Ian
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Gardenview room. It was an older room in need of an upgrade.
Beach was good - lots of sargassum which was being cleaned up daily.
Food was okay. Restaurants were good.
Service was okay.
The hotel location was good. We walked to town multiple times.
Rob
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great location, stars and facilities
Geoffrey
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The good staff, room, staff, and regular restaurant servers, beautiful beach, reception area. Good food in seafood à la carte.The bad food in the regular restaurant, pool should be heated too. Cold doesn’t get enough sun, you have all the makings of the great resort except your food needs to be improved a lot. It’s pretty bad.
Anthony Scott
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We have stayed here many times over the past 20 years, and found this year was indeed the cleanest I have ever seen @ the Melia. We finally got a great room oceanfront!
I have over 25 years in Quality & continuous improvement. There are opportunities for improvement needed in food preservation. Most if not all prepared food was cold. Even at opening of buffet hour food was cool. People were pretty good about returning the covers on the skillet pans, but heat to them is inadequate at best. I realize buffet style is a challenge, but the current process greatly needs improvement.
I would think warming lights much lower to the food may be worth while. It is my understanding that there are new owners. I would challenge them to secure a higher temperature for prepared food. Perhaps monitoring the temperature in several areas and gathering the data first would help you decide other means of improvement.
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Donna
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean room and staff
Reuben
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The property itself is beautiful and the beach is absolutely stunning. The drinks were consistently great and one of the highlights of the stay. You will have to ask for a double to equate to a normal drink. The grounds are well maintained and the setting is very relaxing.
Unfortunately, the overall service experience did not match the setting. The majority of the staff seemed disengaged and uninterested. Our assigned concierge, Gerardo, was not helpful - I messaged him multiple times with questions and either received no response or a reply the following day, which made planning difficult.
The buffet was also disappointing. The food was consistently cold and the selection was very limited at most meals.
While the location and beach are fantastic, the level of customer service did not meet expectations. For the price point, I would likely choose a different property next time with stronger service and better dining options.
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Karen
Leisure Family
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
We have gone to the Melia for years now. We were terribly disappointed in the food. My fiance got food poisoning and has been terribly sick for 2 weeks so far. Then they charged us $50.00 to change the sheets from the mess he made. The wait staff in the buffet was not near as friendly or accommodating as in years past. The service at the bar was wonderful. Willian did a fantastic job as always.
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Aldo
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Staff was great.
Room cleanliness need to improve.
Two out of three days they ran out of bacon for breakfast. One day, they ran out of jalapenos.
Dinner at the show was served cold, soup and chicken breast.
Only allowed to select a restaurant for dinner once during our three night stay. The dinner at Fish house was the best through our stay.
Limited and cheapest brands of alcohol unless you upgrade to what is called "Level"
Old building, needs to be upgraded.
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Christopher
Business and Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean room with an awesome shower, the bed was firm and very comfortable. The view from our room balcony was excellent and all the staff was super helpful and attentive.
Jeffrey
8.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Yes
Peter
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The room was clean. Staff was helpful. The only issues were the strong wind and a lot of sargassum, a little too much for the season.
Samir
Leisure Family
4.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
From front desk through the room not good
Patricia
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Room was clean. Staff was very nice and attentive. Food was good. Nice long beach, unfortunately the seaweed was bad. Staff worked very hard trying to keep it under control.Pools were very clean, but cold. Overall, this is a nice resort and we would come back.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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