Dear Hotel Madrid

Hotels
8.8
/10
Very Good
999 reviews

What Guests Say About Their Stay

Caroline
10.0
/ 10
Staff were were extremely helpful and lovely. Great comfortable beds, nice clean simple room.
Holly
10.0
/ 10
Lovely hotel, easy to walm to most of the areas in madrid and right next to the metro, which made getting around and to and from the airport really easy, rooftop bar great with lovely views, especially at sunset, pool more for a quick dip and those who want to instagram their experience than for proper swimming but nice to cool off. Staff really welcoming and friendly. Breakfast also good, and with again lovely views.
Nakis
10.0
/ 10
Loved the roof top restaurant and pool and the views. Restaurant staff at breakfast were great.
In the Area
See Map
Gran Via 80, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Staying at Dear Hotel Madrid is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Dear Hotel Madrid

Gran Via 80, Madrid, Community of Madrid, Spain, 28013
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Location


Staying at Dear Hotel Madrid is a good choice when you are visiting Madrid.

About Dear Hotel Madrid

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Dear Hotel Madrid exclusively for you.

Dear Hotel Madrid is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Dear Hotel Madrid.

All facilities in Dear Hotel Madrid

Others Dear Hotel Madrid
Others

Hotel Services

  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Hot tub
  • Outdoor pool
  • Poolside bar
  • Pool sun loungers

Public Facilities

  • Others
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Rooftop terrace
  • Banquet

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Business Facilities

  • Meeting facilities

Accommodation Policy & General Information in Dear Hotel Madrid

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately EUR 22 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 36.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 70.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Guests will receive an email within 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

The following facilities will be closed during May, October, November, and December:
  • Swimming pool

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Dear Hotel Madrid
162
Number of floors in Dear Hotel Madrid
14
Another facilities in Dear Hotel Madrid
Tours, Multilingual staff, Wedding service, Luggage storage, Express check-out

Frequently asked question in Dear Hotel Madrid

What are available facilities at Dear Hotel Madrid?
There are top facilites at Dear Hotel Madrid such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dear Hotel Madrid?
The standard check-in time at Dear Hotel Madrid is starting from 15:00 - 23:00 while the latest check-out time is at Before 12:00
Does Dear Hotel Madrid provide breakfast?
Yes, Dear Hotel Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Dear Hotel Madrid?
Dear Hotel Madrid is a 4.0-star hotel.
How many floors does Dear Hotel Madrid have?
Dear Hotel Madrid has 14 floors.
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More Reviews from Other Guests in Dear Hotel Madrid

Overall Ratings & Reviews Dear Hotel Madrid

Traveloka (1)
Other sources (998)
8.8
Very Good
From 998 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Dear Hotel Madrid

Number of reviews per page
20
40
Top reviews
Caroline
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were were extremely helpful and lovely. Great comfortable beds, nice clean simple room.
Maria Isabel
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No coffee facilities in the room
Holly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel, easy to walm to most of the areas in madrid and right next to the metro, which made getting around and to and from the airport really easy, rooftop bar great with lovely views, especially at sunset, pool more for a quick dip and those who want to instagram their experience than for proper swimming but nice to cool off. Staff really welcoming and friendly. Breakfast also good, and with again lovely views.
Read More
Nakis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the roof top restaurant and pool and the views. Restaurant staff at breakfast were great.
Brea
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property is in a great location. Staff was great, we checked in late at night. Misleading about amenities like coffee and snacks (all in vending machines, not free.) No staff at the bar by the pool from 12:00-14:00 while we were visiting. We were placed in a room on the first floor and it was extremely noisy & bright being so close to the street.
Read More
Graham
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Exceptional hotel. Staff were so friendly and helpful. Room was first class. Literally a few steps from metro entrance. Breakfast was very good with plenty of choice. Rooftop bar was added bonus.
Gabriel
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Perfect location and service
Graham
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very good hotel downtown Madrid
Julien
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything
Anush
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great spot, great service, breakfast was amazing!
Kelly
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

What a bargain and lovely location. Would stay here over and over!
Melissa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great customer service and room was outstanding!
Gabriel
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very helpful staff
Andrea
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing! Perfect location. Wonderful staff. Clean room Highly recommend if you’re able to get a reservation. We will be back!
Alan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very central location and family room for 4 of us was perfect. Very friendly and helpful staff. Definitely will stay again if ever back in Madrid.
Verified traveler
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Nice hotel in a great location however sadly the room was disappointing for the price we paid. The room on the 1st floor was loud at night with metro and street traffic. The curtains were not very good with the room letting in the street light outside the window. Finally the air conditioning would work for 2 hours then switch off so was warm overnight
Read More
Edgar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Muchas gracias todo bien
Mike
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Mid hotel at best.
Anna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Service was great
Denticart
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Cute and fun hôtel. It’s right in the center which makes it easy to commute. The staff were very Nice and accommodating. Some of the things I had issues with are 1. I think they allow people to smoke in the rooms and there’s a cigarette stench left over. 2.The hallway smelled like a bad men’s purfume. The scent was way too strong, felt nauseous every time I walked out. 3. To grab breakfast and dinner, a reservation must be made, which is not ideal if you decide to change plans. I also didn’t like that they didn’t have a proper lounge area so I can work. They have a rooftop bar, but you can’t order drinks and bill it to the room. Needed to walk with a credit card at all times. The bar tender was also a bit rude. But overall, it’s a nice place.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Dear Hotel Madrid

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Dear Hotel Madrid

Traveloka (1)
Other sources (998)
8.8
Very Good
From 998 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Dear Hotel Madrid

Number of reviews per page
20
40
Top reviews
Caroline
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were were extremely helpful and lovely. Great comfortable beds, nice clean simple room.
Maria Isabel
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No coffee facilities in the room
Holly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely hotel, easy to walm to most of the areas in madrid and right next to the metro, which made getting around and to and from the airport really easy, rooftop bar great with lovely views, especially at sunset, pool more for a quick dip and those who want to instagram their experience than for proper swimming but nice to cool off. Staff really welcoming and friendly. Breakfast also good, and with again lovely views.
Read More
Nakis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Loved the roof top restaurant and pool and the views. Restaurant staff at breakfast were great.
Brea
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property is in a great location. Staff was great, we checked in late at night. Misleading about amenities like coffee and snacks (all in vending machines, not free.) No staff at the bar by the pool from 12:00-14:00 while we were visiting. We were placed in a room on the first floor and it was extremely noisy & bright being so close to the street.
Read More
Graham
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Exceptional hotel. Staff were so friendly and helpful. Room was first class. Literally a few steps from metro entrance. Breakfast was very good with plenty of choice. Rooftop bar was added bonus.
Gabriel
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Perfect location and service
Graham
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very good hotel downtown Madrid
Julien
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything
Anush
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great spot, great service, breakfast was amazing!
Kelly
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

What a bargain and lovely location. Would stay here over and over!
Melissa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great customer service and room was outstanding!
Gabriel
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very helpful staff
Andrea
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Amazing! Perfect location. Wonderful staff. Clean room Highly recommend if you’re able to get a reservation. We will be back!
Alan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very central location and family room for 4 of us was perfect. Very friendly and helpful staff. Definitely will stay again if ever back in Madrid.
Verified traveler
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Nice hotel in a great location however sadly the room was disappointing for the price we paid. The room on the 1st floor was loud at night with metro and street traffic. The curtains were not very good with the room letting in the street light outside the window. Finally the air conditioning would work for 2 hours then switch off so was warm overnight
Read More
Edgar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Muchas gracias todo bien
Mike
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Mid hotel at best.
Anna
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Service was great
Denticart
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Cute and fun hôtel. It’s right in the center which makes it easy to commute. The staff were very Nice and accommodating. Some of the things I had issues with are 1. I think they allow people to smoke in the rooms and there’s a cigarette stench left over. 2.The hallway smelled like a bad men’s purfume. The scent was way too strong, felt nauseous every time I walked out. 3. To grab breakfast and dinner, a reservation must be made, which is not ideal if you decide to change plans. I also didn’t like that they didn’t have a proper lounge area so I can work. They have a rooftop bar, but you can’t order drinks and bill it to the room. Needed to walk with a credit card at all times. The bar tender was also a bit rude. But overall, it’s a nice place.
Read More
Number of reviews per page
20
40