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Dear Hotel Madrid
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Dear Hotel Madrid
Hotels
8.8
/10
Very Good
982 reviews
What Guests Say About Their Stay
Craig
10.0
/ 10
Really great hotel in a perfect location to see Madrid. The staff here were really helpful and friendly. Definitely stay here if you visit.
Dinah
10.0
/ 10
The hotel is right at the heart of Granvia..felt like I’m in time square coz we came in right in time of their Christmas celebration where they lighted up the streets of the city. The hotel itself is 5 star quality, the rooms are well decorated, bed and bedding’s are nice and neat, bathroom is clean and fancy. Breakfast was included in our stay and it was worth it. All the staff are nice and courteous and accommodating. Will definitely come back to stay here on our next trip..will recommend to friends as well.
Jessica
10.0
/ 10
Excellent location. Everything walking distance. Wonderful breakfast/rooftop. Rooms are lovely and modern.
In the Area
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Gran Via 80, Madrid, Community of Madrid, Spain, 28013
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Dear Hotel Madrid
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What's around Dear Hotel Madrid
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Gran Via 80, Madrid, Community of Madrid, Spain, 28013
Discover More About Dear Hotel Madrid
Location
Staying at Dear Hotel Madrid is a good choice when you are visiting Madrid.
About Dear Hotel Madrid
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Dear Hotel Madrid exclusively for you.
Dear Hotel Madrid is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Dear Hotel Madrid.
All facilities in Dear Hotel Madrid
Others
Hotel Services
- Tours
- Multilingual staff
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Elevator
- Restaurant
- Smoke-free area
- Safety deposit box
Things to Do
- Romantic proposal packages
- Poolside bar
- Outdoor pool
- Pool sun loungers
Food and Drinks
- Bar
- Poolside bar
- Breakfast
- Snack bar
General
- Rooftop terrace
- Banquet
Kids and Pets
- Babysitting with surcharge
Transportation
- Area shuttle with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Dear Hotel Madrid
Important Note
- Fee for buffet breakfast: approximately EUR 23 per person
- Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
- Nearby parking fee: EUR 36.00 per day (328 ft away)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: EUR 20.0 per day
- Rollaway bed fee: EUR 70.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- This property uses a grey water recycling system and eco-friendly cleaning products
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Guests will receive an email within 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.
The following facilities or services will be unavailable from August 11 2025 to August 25 2025 (dates subject to change):
- Dining venue(s)
- Swimming pool
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Dear Hotel Madrid | 162 |
Number of floors in Dear Hotel Madrid | 14 |
Another facilities in Dear Hotel Madrid | Tours, Multilingual staff, Wedding service, Luggage storage, Express check-out |
Frequently asked question in Dear Hotel Madrid
What are available facilities at Dear Hotel Madrid?
There are top facilites at Dear Hotel Madrid such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Dear Hotel Madrid?
The standard check-in time at Dear Hotel Madrid is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Dear Hotel Madrid provide breakfast?
Yes, Dear Hotel Madrid provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Dear Hotel Madrid
Traveloka (1)
Other sources (982)
8.8
Very Good
From 982 reviews
Cleanliness
9.0
Room Comfort
8.8
Service and Facilites
9.0
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Traveler Reviews Dear Hotel Madrid
Number of reviews per page
20
40
Top reviews
Rafael
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The manager Sofía was awesome
Brian
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staff is so friendly and the location is the best!
Carol
Leisure
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The hotel did not disclose that there was no air conditioning during the winter months. The room was very hot and uncomfortable causing it very difficult to sleep. My room was located off the street and it was nosy. I did like the watering station.
Victor
Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Right in the heart of the main avenue
Kirsten
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Lovely 2 night stay in this hotel. Friendly staff and clean comfy rooms
Jose
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
I used to love staying at this hotel during my early years working in Madrid, shortly after it first opened. However, I stopped coming because both the staff and the overall atmosphere felt cold and unwelcoming. This time, I decided to give it another chance and booked a suite only to be reminded why I won’t be returning.
Craig
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Really great hotel in a perfect location to see Madrid. The staff here were really helpful and friendly. Definitely stay here if you visit.
Dinah
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
The hotel is right at the heart of Granvia..felt like I’m in time square coz we came in right in time of their Christmas celebration where they lighted up the streets of the city. The hotel itself is 5 star quality, the rooms are well decorated, bed and bedding’s are nice and neat, bathroom is clean and fancy. Breakfast was included in our stay and it was worth it. All the staff are nice and courteous and accommodating. Will definitely come back to stay here on our next trip..will recommend to friends as well.
Read More
Jayne
10.0
/10
Reviewed 35 week(s) ago
Hotels.com verified review
Amazing hotel in a perfect location.
Great value
Spotlessly clean
Mingwei
Leisure Family
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Good hotel
Guadalupe
6.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Staff was very cold and unwelcoming. Pool was not heated. No place to sit and enjoy the pool. Falsely advertised.
Jessica
Leisure Family
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Excellent location. Everything walking distance. Wonderful breakfast/rooftop. Rooms are lovely and modern.
Caroline
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
Clean central location with great pool rooftop bar.
Lauren
Leisure
6.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
I chose this hotel for the rooftop views and pool and the views were spectacular! The location was also perfect, right beside a metro station and very close to another. Lots to see and do in the area on foot. Overall the hotel doesn’t have much to offer, a very small outdated lobby, very old washrooms for public use and no other communal areas. The room was nice and I had a good view but it wasn’t very clean. There was lots of dust and dirt around the room and it seemed it had been tidied but not properly cleaned.
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Jeffrey Rodrigues
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Yes it is
sukumar
Leisure
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
The location is right in the middle of city walkable to almost every place we wanted to visit
Melanie
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Would give it 5 stars but the bathroom door stuck (had to slam to close) and there was an odd smell in the bathroom when we first arrived.
ruth
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
Esther - the lady at the front desk welcomed is with open arms
The location is EXCELLENT
Views from the room windows and from the breakfast room are BREATHTAKING
We will be back for sure! THANK YOU
Jennifer
Business and Leisure
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Good stay overall. Parking was difficult and off site and no where to leave luggage. Otherwise once inside, very comfortable
Sylvie
Leisure Family
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
I was traveling with teenage boys. This was the perfect location, in the heart of the theatre district with tons of shopping and restaurants, just outside the metro station, and walking distance to lots of sites. Despite being in a busy area the room was completely quiet with the window closed. The room was lovely, shower was excellent, the staff friendly and helpful. The rooftop pool is exactly what the picture shows and not an inch more, it is small and when we tried to go it was too crowded to join. Other than that it was an excellent place to stay and I’d return if going to Madrid again.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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