Shangri-La Colombo

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9.3
/10
Exceptional
652 reviews

What Guests Say About Their Stay

Eugene

10.0
/ 10
When you arrive, this greeting area and lounge is an indication of the service and experience you are about to have. From the dinning experiences, the gym facility and lounge experiences are truly amazing. Add onto that personal touches with gustatory experiences at the Sapphyr lounge with Maneesha, Aakib, Navodya, Shalika, Harsha. They showed warmth and attention to detail making our experience memorable.

Chryshanthi

10.0
/ 10
Overall a great hotel. Staff, amenities, food etc excellent. Will definitely go back.

Dalia

10.0
/ 10
The staff were very kind and very helpful. We loved the hoppers and the Sri Lankan soup in the morning buffet. I wish they had more authentic Sri Lankan dishes offered at the dinner buffet. We ate there twice and would have loved to have jackfruit curry as well as banana curry. The room is very comfortable. I asked for blankets and we directly got them. We enjoyed our stay. Thank you.
In the Area
See Map
1 Galle Face, Gampaha, Western, Sri Lanka, 00200

Main Facilities

Read More
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Shangri-La Colombo is a hotel is located at Gampaha. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri-La Colombo

1 Galle Face, Gampaha, Western, Sri Lanka, 00200
Discover More Places
Lobby Shangri-La Colombo
Swimming Pool 2 Shangri-La Colombo

Discover More About Shangri-La Colombo

General
In Colombo (Kompannaweediya)

Location
A stay at Shangri-La Colombo places you in the heart of Colombo, within a 5-minute drive of Galle Face Green and Pettah Market. This beach hotel is 1.5 mi (2.4 km) from Bally's Casino and 1.5 mi (2.5 km) from Jami Ul-Alfar Mosque.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

One Galle Face - 0.1 km / 0.1 mi
Beira Lake - 0.2 km / 0.2 mi
Galle Face Green - 0.5 km / 0.3 mi
Old Parliament Building - 0.6 km / 0.3 mi
Bank of Ceylon Tower - 0.8 km / 0.5 mi
Colombo World Trade Center - 0.9 km / 0.6 mi
King Sri Wickrama Rajasinghe Prison Cell - 1 km / 0.6 mi
Dutch Hospital Shopping Precinct - 1 km / 0.6 mi
High Commission of India - 1.1 km / 0.7 mi
St. Andrew's Scots Kirk Church - 1.2 km / 0.8 mi
Colombo Lighthouse - 1.2 km / 0.8 mi
Galle Face Green Night Market - 1.3 km / 0.8 mi
St Peter's Church - 1.3 km / 0.8 mi
Crescat Shopping Mall - 1.4 km / 0.9 mi
Talangama Wetland - 1.4 km / 0.9 mi

The preferred airport for Shangri-La Colombo is Bandaranaike Intl. Airport (CMB) - 34.5 km / 21.5 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Colombo? This hotel has 50203 square feet (4664 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Dining
Enjoy international cuisine at Central, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Rooms
Make yourself at home in one of the 541 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

All facilities in Shangri-La Colombo

Bar, Cafe and Lounge Shangri-La Colombo
Bar, Cafe and Lounge
Swimming Pool Shangri-La Colombo
Swimming Pool
Fitness Center Shangri-La Colombo
Fitness Center
Functional Hall Shangri-La Colombo
Functional Hall
Common Space Shangri-La Colombo
Common Space

Hotel Services

  • Laundry service
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Outdoor facilities
  • Spa
  • Garden
  • Shops
  • Sauna
  • Steam room
  • Pool sun loungers

General

  • Swimming pool
  • Rooftop terrace
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Business Facilities

  • Conference center
  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Computer station

Public Facilities

  • Coffee shop
  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast
  • Snack bar

Nearby Facilities

  • Gift shop
  • Hair salon
  • ATM/Banking

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Shangri-La Colombo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The listed child breakfast fee applies to guests age 11 and younger.
, This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri-La Colombo
541
Number of floors in Shangri-La Colombo
27
Another facilities in Shangri-La Colombo
Laundry service, Multilingual staff, Express check-in, Newspaper in lobby, Wedding service

Frequently asked question in Shangri-La Colombo

What are available facilities at Shangri-La Colombo?
There are top facilites at Shangri-La Colombo such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Shangri-La Colombo?
The standard check-in time at Shangri-La Colombo is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Shangri-La Colombo provide breakfast?
Yes, Shangri-La Colombo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Shangri-La Colombo?
Shangri-La Colombo is a 5.0-star hotel.
How many floors does Shangri-La Colombo have?
Shangri-La Colombo has 27 floors.
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More Reviews from Other Guests in Shangri-La Colombo

Overall Ratings & Reviews Shangri-La Colombo

Traveloka (4)
Other sources (648)
9.4
Exceptional
From 648 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Colombo

Number of reviews per page
20
40
Top reviews
Eugene
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

When you arrive, this greeting area and lounge is an indication of the service and experience you are about to have. From the dinning experiences, the gym facility and lounge experiences are truly amazing. Add onto that personal touches with gustatory experiences at the Sapphyr lounge with Maneesha, Aakib, Navodya, Shalika, Harsha. They showed warmth and attention to detail making our experience memorable.
Read More
placid
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Perfect stay. Highly recommend
Chryshanthi
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall a great hotel. Staff, amenities, food etc excellent. Will definitely go back.
Dalia
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very kind and very helpful. We loved the hoppers and the Sri Lankan soup in the morning buffet. I wish they had more authentic Sri Lankan dishes offered at the dinner buffet. We ate there twice and would have loved to have jackfruit curry as well as banana curry. The room is very comfortable. I asked for blankets and we directly got them. We enjoyed our stay. Thank you.
Read More
Dewara
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Every things was perfect. Staff was very helpful and friendly. 5 Stars 🌟
Praveena
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms need to be renovated and need to have a five star feeling
Eleanor
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fabulous hotel and incredible spa
Ryan
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was fantastic.
Therese
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Super amazing staff assisted in all need. Everyone from the desk, cleaners and kitchen crew made our stay such an experience that that alone was worth the stay on top of all that the amenities and views they really go above and beyond! I will forsure be coming back to this hotel from now on whenever in Colombo thank you Shangri La Staff for your hospitality and attentiveness!
Read More
Robert
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very well appointed hotel, comfortable rooms, good health facilities and spa, really nice breakfast, but the nicest thing was the staff... friendly, helpful, polite and engaging
dihan
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean well kept great staff and prime location with a connection to one galface mall
Thomas
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The selection for their morning breakfast buffet is very varied. The staff is busy during rush hour; they seem overwhelmed at times. Their housekeeping standards cannot match those of their properties in Hong Kong or mainland China. The Chinese restaurant Shang Gong is one of the best in the country, and its staff is very attentive and courteous.
Read More
Philip
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

A beautiful hotel in every respect. Excellent location, lovely room, great amenities, very good food, and a beautiful pool. The staff were wonderful throughout our stay.
Muhammad
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Yes
Mercedes
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Mixed experience. The room was a good size, the pool area was pleasant and never felt overcrowded, and the gym was modern and well equipped. Breakfast also offered a wide choice, and staff throughout the hotel were generally polite and welcoming. What let it down was the overall standard of service. Check-in felt unpolished and slightly disjointed — we weren’t given basic practical information such as breakfast times, where breakfast was served, or the opening hours for the pool and gym. The breakfast room was very busy and we had to find a table ourselves, which felt out of step with what you would expect from a hotel at this level. The bedroom itself had a noticeable stale smell that was difficult to shift given the windows cannot be opened. We also experienced intermittent issues with the Wi-Fi, which was frustrating. So overall, disappointing, particularly compared to other Shangri-la hotels. What I would say was that we provided this feeeback directly to the hotel and the GM personally acknowledged the issues which was appreciated from a customer service perspective.
Read More
mukesh
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Lovely hotel, welcoming and extremely helpful staff, room cleaned well daily, water bottles also replaced daily. Great facilities i.e. gym, spa, pool, range of dining options. Easy access to mall. Would recommend and return in a heartbeat. Huge thanks to Kawisha and the team for making my wife’s birthday memorable.
Renate
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Could have a full mini bar and newer rooms
Renee
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Fabulous hotel. Beautiful, clean and great staff Buffet breakfast is extraordinary, lots of choice, tasty and great staff. Highly,highly recommend!
Alastair
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We can thoroughly recommend this hotel. Nothing was too much for the staff and we were made to feel very much at home. The attached shopping Mall is a big bonus.
Anissa
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was beautiful and spotless, the food was divine, and all of the public spaces (restaurants, gym, pool, etc) were stunning and exceptionally well-maintained. These things we anticipated — the level of attention that every staff member paid to all guests went beyond any expectation we could have had. Thank you especially to Bevan at check-in!
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Shangri-La Colombo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Shangri-La Colombo

Traveloka (4)
Other sources (648)
9.4
Exceptional
From 648 reviews
Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Shangri-La Colombo

Number of reviews per page
20
40
Top reviews
Eugene
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

When you arrive, this greeting area and lounge is an indication of the service and experience you are about to have. From the dinning experiences, the gym facility and lounge experiences are truly amazing. Add onto that personal touches with gustatory experiences at the Sapphyr lounge with Maneesha, Aakib, Navodya, Shalika, Harsha. They showed warmth and attention to detail making our experience memorable.
Read More
placid
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Perfect stay. Highly recommend
Chryshanthi
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall a great hotel. Staff, amenities, food etc excellent. Will definitely go back.
Dalia
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were very kind and very helpful. We loved the hoppers and the Sri Lankan soup in the morning buffet. I wish they had more authentic Sri Lankan dishes offered at the dinner buffet. We ate there twice and would have loved to have jackfruit curry as well as banana curry. The room is very comfortable. I asked for blankets and we directly got them. We enjoyed our stay. Thank you.
Read More
Dewara
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Every things was perfect. Staff was very helpful and friendly. 5 Stars 🌟
Praveena
icon-Family
Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The rooms need to be renovated and need to have a five star feeling
Eleanor
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fabulous hotel and incredible spa
Ryan
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was fantastic.
Therese
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Super amazing staff assisted in all need. Everyone from the desk, cleaners and kitchen crew made our stay such an experience that that alone was worth the stay on top of all that the amenities and views they really go above and beyond! I will forsure be coming back to this hotel from now on whenever in Colombo thank you Shangri La Staff for your hospitality and attentiveness!
Read More
Robert
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very well appointed hotel, comfortable rooms, good health facilities and spa, really nice breakfast, but the nicest thing was the staff... friendly, helpful, polite and engaging
dihan
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Clean well kept great staff and prime location with a connection to one galface mall
Thomas
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The selection for their morning breakfast buffet is very varied. The staff is busy during rush hour; they seem overwhelmed at times. Their housekeeping standards cannot match those of their properties in Hong Kong or mainland China. The Chinese restaurant Shang Gong is one of the best in the country, and its staff is very attentive and courteous.
Read More
Philip
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

A beautiful hotel in every respect. Excellent location, lovely room, great amenities, very good food, and a beautiful pool. The staff were wonderful throughout our stay.
Muhammad
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Yes
Mercedes
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Mixed experience. The room was a good size, the pool area was pleasant and never felt overcrowded, and the gym was modern and well equipped. Breakfast also offered a wide choice, and staff throughout the hotel were generally polite and welcoming. What let it down was the overall standard of service. Check-in felt unpolished and slightly disjointed — we weren’t given basic practical information such as breakfast times, where breakfast was served, or the opening hours for the pool and gym. The breakfast room was very busy and we had to find a table ourselves, which felt out of step with what you would expect from a hotel at this level. The bedroom itself had a noticeable stale smell that was difficult to shift given the windows cannot be opened. We also experienced intermittent issues with the Wi-Fi, which was frustrating. So overall, disappointing, particularly compared to other Shangri-la hotels. What I would say was that we provided this feeeback directly to the hotel and the GM personally acknowledged the issues which was appreciated from a customer service perspective.
Read More
mukesh
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Lovely hotel, welcoming and extremely helpful staff, room cleaned well daily, water bottles also replaced daily. Great facilities i.e. gym, spa, pool, range of dining options. Easy access to mall. Would recommend and return in a heartbeat. Huge thanks to Kawisha and the team for making my wife’s birthday memorable.
Renate
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Could have a full mini bar and newer rooms
Renee
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Fabulous hotel. Beautiful, clean and great staff Buffet breakfast is extraordinary, lots of choice, tasty and great staff. Highly,highly recommend!
Alastair
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

We can thoroughly recommend this hotel. Nothing was too much for the staff and we were made to feel very much at home. The attached shopping Mall is a big bonus.
Anissa
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

The room was beautiful and spotless, the food was divine, and all of the public spaces (restaurants, gym, pool, etc) were stunning and exceptionally well-maintained. These things we anticipated — the level of attention that every staff member paid to all guests went beyond any expectation we could have had. Thank you especially to Bevan at check-in!
Read More
Number of reviews per page
20
40