Pullman Phu Quoc Beach Resort

At the outset- Pullman Phu Quoc has a wonderful staff I cannot remember all names ( but all the staff are kind empathetic and accommodating) To name a few An, Nhi,Hong Than at the restaurant , Nhi at reception, the manager himself and also the Nurse Our kid fell ill during the trip the nurse came to the room and also came with us to the clinic outside the resort for more than 4-5 hours . Stayed and helped us all the way during our stay The staff sent the breakfast to our room as we could not go to breakfast ( freshly prepared vegetarian food ) The manager even sent our kid a get well soon with fresh fruits The facilities are also good ( we could not do justice) the beach swimming pool the splash area for kids , the kids club , free bicycle , I might have missed out something but will definitely recommend and also come back in the future

Beautiful hotel and great service

Beautiful property, great service. Breakfast buffet was amazing, pool and beach were both great with lots of amenities. Our room was very comfortable and spacious, however I didn’t feel like it was cleaned very well while we were there. It was also cleaned very late, we never got enough towels, always had to call for me and felt like the floor wasn’t cleaned properly as it had sand on the ground. But overall really great resort and definitely recommend staying there while in Phu Quoc.

Great hotel

Beautiful resort with luxurious feel and excellent facilities. Seemed a bit rigid with Hotel rules and overall vibe lacked fun.

All of our casg (12.5+ million dong) was stolen from a secure location in our hotel room. After multiple calls and emails to the resort they have not taken accountability or resolved the issue. This was all of our money for the remainder of our time in Vietnam, and severely impacted the rest of our trip. Unfortunately, it was also our honeymoon, which we had spent years saving for - all for it to be stolen immediately.

Our 6 night stay at the Pullman was fantastic. The rooms are very stylish and comfortable, the whole resort has a great aesthetic and is perfectly clean. The buffet breakfast was superb, with many ethnicities accounted for, which provided us Canadians with some adventurous options, plus plenty of North American fall-backs. The pastries were delectable, and the various coffees were fantastic. The pool area and beach are chill and there were always chairs available at both. At night the resort was very quiet, which we liked; the Pullman is not for partiers. The service was impeccable and always with a friendly smile. Would highly recommend this resort. Phi Quoc as an island has so many options; we were quite active, and there are still a bunch of places and activities that we didn’t get to!

Great hotel, excellent staff, excellent perks with Accor plus. Rooms were very nice and spacious but pillows slightly too soft

First time staying at a Pullman hotel so I’m not sure if how much they had for families was normal, but this Pullman hotel was Very good for families with small children. We could easily let our almost three year old explore the pool while we stood from a distance. Multiple levels of water height and lots of room for the little ones to play. They even had a bubble machine that blew massive bubbles into the water. The beach also catered to families with kids by allowing strollers to access the ocean by way of a board walk to the water, to the beach chairs, to grassy areas. The staff were so kind and curious. It made up for some of the issues with cleanliness. Welcome drinks were dirty when we arrived, it was hard to get our room cleaned, called three times one day just to have them come clean the room. Cigarette butts in the chair on the patio; never cleaned up. The floor to our room made your feet black for the first three days until we came in from the pool or out of the shower where we had to mop up the floor. All in all, I would return with small kids. Just a few issues with room cleanliness.

Outstanding stay. The rooms and amenities were great and the staff really goes out of their way to make you feel welcome. Decent variety of food, even if the prices seem high, but reasonable for a resort of this quality. Breakfast buffet was great and had a large selection. Highly recommend staying here

Amazing, loved every moment of my stay. Great room, superb amenities, pool was great and even better just a minute walk to the beautiful beach. Restaurants were good, the staff were all great and the weather superb!

Pullman Phu Quoc is an immaculate luxury resort in the south of Phu island. I stayed in one of their ocean facing premium rooms on the 8th floor where I enjoyed beautiful sunsets from near the top floor. The room itself had modern amenities and the staff and room service were impeccable. The hotel itself was the same: Beautiful grounds with plenty of pools and a private beach area. There are two restaurants: salt & pepper, which was great, and mad cow, which had excellent staff and views but rather mediocre food, especially for the price. I highly recommend this resort but consider that it is pretty remote, as much of the shopping and entertainment are in Phu city and the north of the island. But there is a free shuttle around the island that stops at the resort and the resort’s shuttle is very accommodating.

Stayed 3 nights here was a beautiful hotel. Great staff and food was to a great standard. Its closer to the south of the island so trips to cable car and sunset town are not far but its around an hour from grandworld and vinwonders in the north of the island. I like getting around on moped and didnt mind the journey. Would recommend.

Great hospitality !! Highly Recommended

Overall quality was not bad. But bathtub was terrible. There was someone's body hair on tub and shower head was leak...

Fabulous stay, wonderful clean hotel with very friendly and helpful staff. Highly recommend.

The property is big and lovely the room is good (we had one overlooking the ocean view) the sunset was beautiful. The hotel has no activities that you can do within except for bike ride but it rained everyday so it was not possible. It was raining season. The hotel has one restaurant upstairs (very pricey and very small serves) and a breakfast restaurant downstairs. Breakfast options were great. Very small convenience store with the bare minimum. The staff barely speak English and the locals don’t speak English at all which made it difficult. We had to use google translate app to navigate our way.

We really enjoy our stay. This place was exactly what we needed, a relaxing resort with excellent food and all amenities needed to spend a full day without getting bored.

Great hotel at a very nice location

Excellent services