Protect Your Health with Health Insurance

Protecting your health has never been this easy. Now with just a few taps, you can get insured at an affordable price and without worries.

Now available on Traveloka App

Travel Insurance

Schengen Visa Insurance

Flight Delay Insurance

No Medical Check-up Easy acceptance, no medical check-up required

Customize Your Benefit Flexible payment methods for you: cashless payment, reimbursement process or daily cash benefit

Surgical Benefit Get you surgical treatment covered

Coverage and Legibility

We understand that your health is precious, hence we offer health insurance with extensive coverage and various benefits to protect you and your loved ones.

Simplify the claim process by using cashless method with Bebas Handal by FWD. Get your hospitalization fully covered* up to Rp 100.000.000 per year!

*See below table for detailed benefits of each product.

	A	B	C	D
Annual Limit	50,000,000	50,000,000	100,000,000	100,000,000
Room & Board Benefit Max of 150 calendar days per Policy year (max per day)	250,000	350,000	250,000	350,000
In Hospital Physician's Visit Benefit Max 1x visit per day per Doctor	Full Covered
Drugs (medicine) Benefit Per Policy Year	Full Covered
Diagnostic Lab Benefit Per Policy Year	Full Covered
Pre Hospitalization Benefit Max of 30 calendar days before hospitalization per Policy Year	Full Covered
Post Hospitalization Benefit Max of 30 calendar days after hospitalization per Policy Year	Full Covered
Surgery Benefit	Full Covered
Hospitalization Care Benefit Max of 30 calendar days per Policy Year	Applied if the Insured undergoes hospitalization by using the benefits provided by the Health Security Society (BPJS Kesehatan) during the insurance period and does not submit the Reimbursement of the Medical Cost to the Insurer, the Insurer will pay the Daily Cash Benefit of 50% (fifty percent) of the Room & Board benefit in accordance to Benefit Plan chosen.
Emergency Medical Assistant Services	Full Covered

Who are eligible for this plan?

You can be insured with BEBAS HANDAL - FWD if you are between the ages of 30 days and 55 years old

How to claim

Bebas Handal - FWD

Cashless Method For cashless method, show Bebas Handal insurance medical card in partner hospital during inpatient registration process

Or Download Claim Form If hospitalization is done outside partner hospital, download claim form here, and attach supporting documents as listed here

Send to PT FWD Life Indonesia Send claim form and supporting documents to the address mentioned in the footer of the claim form, no later than 30 days from the end of Medical Services as stated in the original receipt and/or cost details from the Hospital.

Payout in 14 working days PT FWD Life Indonesia will disburse the claim payout in 14 days after all required documents (hardcopy) have been received by the FWD. Should there be additional inquiries, you can contact PT FWD Life Indonesia at the contact information below.

Contact Us

FWD Insurance

Headquarters

11th floor, Diamond Plaza Building,

34 Le Duan, Ben Nghe Ward, District 1,

City. Ho Chi Minh City, Vietnam

Tel: (84-28) 6256 3688

Email: customerconnect.vn@fwd.com

Branch

20th floor, VCCI Tower Building,

9 Dao Duy Anh, Phuong Mai Ward,

Dong Da District, Hanoi, Vietnam

Tel: (84-24) 3938 6757

How to Purchase in Traveloka App

Select gender and fill in the date of birth

Fill in with your gender and birth date or the person you want to insure.

Select your Insurance Plan

Then make sure you enter the information correctly and honestly, including the Health Questionnaires.

Proceed to payment

You’re almost there! Select your payment method to finish the purchase.

Congratulations, you are now protected!

Check for the receipt and Insurance Policy in your registered email.

Frequently Asked Question

Memahami asuransi menuntut anda mengetahui banyak aspek. Untuk memudahkan anda memahami produk asuransi dengan lebih baik, kami telah membuat peta pertanyaan singkat yang telah kami susun berdasarkan yang paling banyak di cari. Informasi ini akan kami perbarui secara berkala untuk menyediakan informasi yang relevan dan komprehensif kepada anda.

Risks that are not covered by BEBAS HANDAL - FWD

The following is the risks that are not covered:

Attempted suicide or self-injury
All types of treatment, examination, treatment or dental surgery except those caused by the Accident
Reproductive health including Infertility or sterilization; or childbirth, pregnancy and related complication
Acquired Immune Deficiency Syndrome (AIDS), Human Immunodeficiency Virus (HIV) infection, Sexually transmitted diseases or sexual deviations
Mental and/or psychiatric disorders
Involvement of the Insured in illegal, neglectful acts and / or in acts against / breaking the law
War (whether declared or not), invasion by another country, hostile or warlike operations (whether declared or not), rebellion, uproar or riot, coup, resistance, revolution, military or armed force, or participation in military action / activities
Illness or Bodily Injury due to nuclear reactions, radiation and contamination

How to Apply Health Insurance?

Now applying insurance can be done on a smartphone. No need to come and meet the insurance marketing, by only completing the form and you already have insurance protection.

Open the Traveloka application and select Health Insurance,
Fill in the date of birth,
Choose insurance plan (according to need),
Complete the information needed including health questionnaire,
Make a payment,
Wait for approval, and
Officially has a certificate or insurance policy.