On-Time Protection
Delays are unavoidable. Book your flight with us and we can protect your travel from flight delay inconveniences.
Now available on Traveloka
Choose your flight
Go to Traveloka website or open your Traveloka app, and pick your flight
Select Insurance checkbox
Fill in the contact information needed and select On Time Protection option
Submit Payment Process
Complete your payment through the selected method
Your flight is protected
Your insurance certificate will be sent to your email
Instant notification
You will be notified via SMS and email when your flight disruption is eligible for claim
Submit your bank account
Open the attached URL, and fill in your bank account information for the claim payment
Claim payment is transferred
To your bank account in 3 days
In the event of a flight delay more than 90 minutes, but there is no notification received, then the Insured may process the claim manually.
Please submit the claim documents listed below:
Claim payout will be processed within 2 working days after all the claim documents have been received. You can get your manual claim form here
PT Asuransi Simas Insurtech
Plaza Simas, Gedung 1
Jl. KH Fachrudin No. 18, Jakarta 10250
Phone (021) 5050 7777
WhatsApp 088-110-90888
Email info@simasinsurtech.com