FWD Life Insurance

Explore our Life Insurance offers and get the best of both worlds: the freedom to choose which plan suits your needs best and the assurance of thorough life protection. All within a click away.

Now available on Traveloka App.

FWD Life Insurance: Protection for Life, Protection for the Future

We never know what the future holds. All we know is that we want to make sure our loved ones get to enjoy the best the future can bring. So many ways to show how much you cherish them. One way to do so is by providing insurance protection.

With our Life Insurance offers, you can choose protection that works best for your life plan while also enjoying the assurance of a thorough life protection. Because nothing speaks love louder than protecting the future of those dear to you.

Why Choose FWD Life Insurance?

$label High Sum Insured Benefits up to Rp 1 billion
$label Transparent Straightforward and easy to understand Terms & Conditions
$label No Medical Check-up Simply answer our Health Questionnaire

Insurance Plans & Benefits You’ll Get

Coverage You Will GetInsurance Plan
Bebas RencanaBebas Aksi + Reimbursement of Medical Expenses Due to AccidentBebas Rencana + Bebas Aksi + Reimbursement of Medical Expenses Due to AccidentBebas Rencana + Bebas Aksi + Reimbursement of Medical Expenses Due to Accident + Total Permanent Disability
Death Due to Sickness or Accident Benefit
Payment of 100% Sum Insured if the Insured dies during the Insurance Period.
Death Due to Accident Benefit
Payment of 100% Sum Insured if the Insured dies due to an accident or dies within a period of not more than 180 days after the accident while the Policy is still active.
Disablement Benefit
Will be received if during the Insurance Period the Insured had an accident and suffers a disability as a result (e.g., loss of limbs, loss of sight or hearing function).
Reimbursement of Medical Expenses due to Accident
Covers the charges of medical treatment which occur within 180 days from the date of accident. Applicable for a maximum of 5 accidents per policy year.
You can read the detailed Coverage and Terms & Conditions in the Product Information Summary (Bebas Rencana & Bebas Aksi).

How to claim?

$label Fill out claim form

You can download the claim form here.

$label Attach all the required documents

Prepare and attach all the required documents listed here.

$label Send to PT FWD Life Indonesia

Send claim form and supporting documents to the address mentioned in the footer of the claim form, no later than 90 calendar days from occurrence date for Death & Total Permanent Disability benefit and 30 calendar days from the end of treatment date for Medical Reimbursement benefit.

$label Payout in 14 working days

PT FWD Insurance Indonesia will disburse the claim payout in maximum 14 working days after all required documents (hardcopy) have been received and approved by FWD. Should there be additional inquiries, you can contact PT FWD Insurance Indonesia at the contact information below.

How to Purchase in Traveloka App

Fill in with date of birth and occupation type

Fill in with the birth date and select the occupation type of the Insured.

Select your Insurance Plan

Then make sure you enter the information correctly and honestly, including the Health Questionnaires.

Proceed to payment

You’re almost there! Select your payment method to finish the purchase.

Congratulations, you are now protected!

Check for the receipt and Insurance Policy in your registered email.

Who is eligible for this plan?

FWD Life Insurance eligibility is listed below:

  • Indonesian citizens.
  • For Bebas Rencana, policyholders are between 18 – 55 years old and the Insured are between 18 – 55 years old (last birthday).
  • For Bebas Aksi, policyholders are between 18 – 65 years old and the Insured are between 18 – 65 years old (last birthday).
  • For both plans, Policyholder must be the same as the Insured.

What is not covered

Your claim will be deemed invalid and the benefit will not be paid if the accident is:

  • A result of suicide, attempted suicide, or self-harm; either done consciously or unconsciously.
  • A result of involvement in illegal, neglectful, or unlawful acts, including fraud committed by any party with an interest to the insurance coverage.

Contact us


PT FWD Insurance Indonesia

Pacific Century Place, Lantai 20 SCBD Lot 10

Jl. Jendral Sudirman Kav. 52-53

Jakarta Selatan 12190

Call Center (+62) 1 500 391

Email customercare.id@fwd.com