풀만 비냐 델 마르 산 마르틴

시설과 가격수준은 만족스러우나 옷을 객실에서 분실해도 찾지 못하는 이해할 수 없는 서비스 수준. 주변은 해변, 팬시한 식당가 등 나무랠데 없음. 다만 소음은 조금있음

전반적으로 호텔 상태는 좋습니다. 단 길가에 있는 방은 좀 시키러워서 잠 잘때 불편함. 바닷가쪽으로 방을 잡으세요

This is a gorgeous hotel although very overpriced for what you get. The breakfast was good but had to pay extra for it and wasn't worth it in my opinion. The rooftop is lovely but a huge building blocks the sunset, drinks are pricey and the pool is tiny.

Nao gostei da cordialidade dos funcionários

Hotel was in a great location with lots of places to eat nearby, beach right outside the door. They played a song in the elevator that made us all crazy because it was the same tune every time 😵‍💫

Excelente lugar, buena atención, instalaciones limpias y bien equipadas. El restaurante de muy buena calidad y atención

Personal muy amable y instalaciones buenas

Esta bien para un par de noches, el desayuno puede mejorar

Very small rooms

Es cómodo y tiene buen restaurante. Lo único malo es que a veces cuesta encontrar mesas limpias para el desayuno.

La habitacion faltaba shampoo y jabon en la ducha la repusieron al otro , no habia toallas de mamo y me entregaron la habitación a las 16:30 hrs y recepcionista me esta entragando una habitacion distinta a la qu reseve y se molesto cuando le hice saber

Great location and nice rooftop 💕

Superfint och bra läge

Very nice place. High standards .it was a great stayed.

average

People nice Room 85% clean

I booked a one-night stay at Palma Viña del Mar from February 14th to February 15th through Expedia and received a confirmation, so I assumed everything was set. I even messaged the hotel beforehand to confirm, but never received a reply. When my husband and I arrived for what was supposed to be a special day, we were told the hotel was overbooked and there was no room available for us. Although the front desk staff tried to help find alternative accommodations, we ended up wasting about two hours of our evening and were left stranded without a place to stay. We even asked if we could reschedule our stay for another day, but they told us they couldn’t accommodate that either. The hotel staff seemed unapologetic about the situation and largely blamed Expedia while we were there, rather than taking responsibility or offering any real solution. They did not offer any form of compensation or gesture of goodwill — not even something simple like dining or any complimentary service — which made the experience even more disappointing. What made the situation worse was that I only received a message from the hotel the following day at 3 p.m. informing me they were overbooked. I never received a call beforehand, and they claimed they had the wrong phone number on file, despite Expedia having my correct contact information. This entire experience was extremely frustrating, stressful, and unprofessional. Both Expedia and the hotel need to better manage their booking systems.

La limpieza, desayuno muy bueno y la atención muy cordial

Yes all great

Front Desk staff was very friendly and helpful.