Hampton by Hilton Canterbury

아주 친절했습니다

Perfectly located hotel for all my needs in the City. Being able to leave my luggage before checking in, and, after checking out was a great bonus, the staff being extremely helpful with everything. Whole hotel was clean, and tidy. Stay again? If visiting Canterbury, yes.

Lovely clean room, friendly staff and lots of choice at breakfast

I stayed with my friend and we were impressed with the quality of the amenities. Lovely hotel, lovely staff, great rooms. Would definitely stay again

Walkable to shopping and Cathedral

Modern property, clean, and extremely convenient for access to Central Canterbury. Staff were particularly helpful and professional, 24 hour bar with some food. Excellent breakfast. Parking is located a 5 minute walk away as the hotel is a pedestrian area. Good local restaurants and tea shops are a short walk.

部屋は清潔で、空調もしっかり効いていた。洗面台、シャワーの水圧、トイレの水量も十分で、しっかり排水され水回りのトラブルも無かった。電気設備等の不備もなく、快適に過ごせた。朝食について、6時からという案内表示されていたが6時30分になってもまだ準備ができていない日があった。またコーヒーメーカー2台のうち1台は故障しており、パントースター2台のうち1台は不調だった。朝食メニューは品数も多く満足のいく内容だった。冷蔵庫が無いのは残念な点だった。

Good location. Friendly and helpful staff. Very clean and new looking. I would certainly recommend it.

The staff were lovely and welcoming, and the room was clean on arrival. The hotel was also nice and quiet, which helped us get a good night’s sleep, although we found the bed a little uncomfortable. Unfortunately, the breakfast was disappointing, with very limited options and extremely poor gluten-free choices for my coeliac child. There was no gluten-free bread, biscuits, or muffins available for example . Despite booking breakfast for 9:00 am at check-in, we still had to wait around 10 minutes for a table each morning , which made the booking system seem pointless. Housekeeping could also be improved, as the bedding and pillows often looked rushed and untidy after the room had been serviced. Overall, the friendly staff were the highlight of our stay, but the breakfast and housekeeping standards let the experience down.

The room is clean and fresh. The staff are very welcoming. The breakfast has a good variety of choices. Apart from the ordinary British breakfast, there are pastries and a waffle machine too! I will definitely choose this hotel next time when I visit Canterbury.

A very good location hotel,

The hotel was central and not too far from the car park. However I have to say the bed was genuinely quite uncomfortable and the pillows disappeared when your head was on them. The breakfast was great and varied. Coffee wasn’t bad. The staff were extremely friendly and helpful. Nice stay for the beds could be much much better

Perfect for my one night stay - friendly, helpful staff and a lovely comfortable room. A good choice for breakfast to complete the stay.

Extremely poor experience. The life was not working, when asked for water bottle to buy the receptionist said they run out of suppply She said the same when asked for complimentary Tooth brush and paste in the morning. Terrible breakfast, no boiled eggs, but the frozen ones. No bananas for breakfast, the toaster was damaged, I have seen the customers left with having burnt toast. They said it’s family friendly, but not at all. Paid around 170 per night, the price doesn’t justify with the poor service and inhospitable staff.

Great spot in the city . Nice breakfast. Good staff

Excellent staff and great lobby area to relax for a drink

Nice updated room. Conveniently located near train, Canterbury Cathedral and restaurants.

I was impressed by the hotel as soon as I walked through the door…lovely smell, great looking open light airy reception but most notably a really solid and warm welcome. This continued throughout the 2night stay - commendable customer service never failing to be personable, adaptable and professional. Very kind staff who really stepped up to help me as I was getting ready for my wedding! Couldn’t have asked for more. Great room, stunning view of the cathedral (room 416), safe access with key card lift operation, lovely breakfast and bar offerings. Genuinely cannot wait to stay here again. In comparison to the other options in Canterbury, this is 10/10, would now be my top choice of stay and is worth the potential slightly higher price, but you get value for money and with staff who go the extra mile. Shout out to Ness and the staff on from 19-21st May…thank you all for making me feel calm but also celebrated!

Just had 2 nights here. Very clean hotel. Staff polite and very helpful. Good buffet breakfast. Excellent value for money and very central to everthing. I would recommend this hotel if staying in Canterbury.

Irina and Watawan are both so lovely. They always make us feel so welcome