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Building work in a corridor was so noisy. I was given a voucher for a SMALL wine as compensation. Other than noise I had a very pleasant stay.

Overnight stay for city break with child. Had a twin room that was comfortable and cleanly. Very pleased with check in and out process and quality of breakfast. Great central location.

The staff were all really friendly and welcoming. I stayed in a compact room and it did the job as I was only staying for 1-night for work purposes. Some of the furnishings could do with updating e.g., mirror in the bathroom had seen better days, carpet was wearing in some areas. The walls/doors aren’t very thick so you can hear other nearby rooms. Also, the water pipes are quite old and make a noise when others are using showers/taps. However, I am pretty good at blocking these noises out so it didn’t phase me so much.

Everything about the hotel is just okay really. It did the job and we didn’t have any major complaints apart from the state of the bath which was black with filth. We stayed in room 316 and at check in we were told that there was an event with loud music happening until 1am and the hotel was fully booked so we couldn’t change rooms, so we didn’t bother to complain and just wore flip flops while showering!

Good price for one night stay to see a show

We really enjoyed our stay the service at check in was great very friendly. The room was great for what we wanted the only issue I would have is the duvet I think it had seen better days it felt more like a sheet than anything! Bed was really comfortable though. Breakfast was perfect it had everything that we needed, nothing was too much trouble for the staff

Good Hotel

Was expecting slightly more for a 4* no robe, only a kettle, not coffee machine & no fridge/bottled water provided. Small room (realise it's like the budget room) very creaky floorboards and no main light, just bedside lights. Doors constantly slamming at night, only 1 life working. Think £17 per night parking is outrageous, should be free or HEAVILY discounted. Looks lovely from the outside but lacking in quality.

This is rated a 4☆ hotel but falls short in many respects. My room was ok but the bed, duvet and pillows were awful. The bathroom was beyond awful and really needs refurbishing. Housekeeping did a good job but for some reason didn't wash our mugs after being used in the morning. I do wonder if getting a deal through Expedia is not the best idea as maybe inferior rooms are allocated? Breakfast looked promising but wasn't very nice. The chap on reception when we arrived was lovely.

Was a lovely quiet hotel

The hotel was fine! Nothing spectacular but it’s at a good place for getting to shops and city centre!

Parking was a nightmare. Room was good and area was nice

Not overly impressed. The mattress and pillows were too firm, so not a great night’s sleep. Aircon didn’t work as hotel In middle of refitting. Not too bothered about that though, and I will guess that all will be up and running by the summer. Buffet breakfast was all cold. Only scrambled eggs on offer

The hotel was clean and their hospitality was brilliant. Thanks for arranging my booking for me

Comfortable bed, staff very friendly Room had a cracked window

Great stay, on a vibrant high street leading into central Porto, probably a ten minute walk to the main attractions and old town. Beautiful room and restaurant area. Staff very friendly and kept our room perfect every day, would stay again

Bra läge och lite charmigt hotell. Nära restauranger.

I was really disappointed with my stay due to the following reasons: The Wi-FI in my room was very poor and did not work properly at all, when I tried to call down to reception I found there was no phone in my room so i had to walk down just to be told it works perfectly throughout the whole hotel, which is most defiantly does not. I also asked if I could drink the water from the tap in the bathroom and was advised not too, yet I was not supplied with any drinking water. There was also no amenitites and to call to reception which again I could not as there was no phone!

Great location. Convenient parking too

Great hotel, perfect location clean and tidy, staff really helpful and friendly