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Crabwall Manor Hotel & Spa

Hotel
Mencari bilik untuk anda...
8.2
/10
Sangat Baik
1,009 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Darron

10.0
/ 10
Excelled as always. Everything about Crabwall Manor is the best. Fantastic grounds, stunning rooms and attentive staff from the reception to the bar staff to housekeeping. Warm welcome on checking in at reception, passed the keys to room 47 and although it doesn’t really have a ‘view’ the enclosed courtyard was nicely presented. The room was vast with enough space to provide the 2 high back chairs without feeling crowded. Bathroom was huge……(only wish was it had a freestanding bath!!!!) and again nicely decorated. Had drinks and evening meal in the bar, food was as great as was the staff who couldn’t do enough. Peaceful nights sleep with little to no noise from surrounding rooms. 4th visit now and I’m feeling that will soon increase given just how great every stay has become.
Lihat terjemahan

Tim

10.0
/ 10
This was a last minute overnight stop. Bar meal was fine and breakfast was the usual buffet style which was regularly replenished. All staff were friendly and courteous. Plenty of parking. Finding the room and navigating around the old building can be a bit of maze. Room was, clean and well equipped with a refreshing shower in the morning.
Lihat terjemahan

Karen

10.0
/ 10
Location excellent, room and facilities inc. spa very nice. All staff were great, particularly Olivia and Lynsey in the spa and Kacey in the bar and Jess in the restaurant. Will definitely go again x
Lihat terjemahan
Di Kawasan
Lihat Peta
Parkgate Road, Mollington, Mollington, Cheshire West and Chester, England, CH1 6NE

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
Parkir
WiFi
Nota: hotel sebelumnya dinamakan Crabwall Manor & Spa, BW Signature Collection Crabwall Manor Hotel & Spa terletak di kawasan / bandar Mollington. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Crabwall Manor Hotel & Spa

Parkgate Road, Mollington, Mollington, Cheshire West and Chester, England, CH1 6NE
Temui Lebih Banyak Tempat
Luar Bangunan Crabwall Manor Hotel & Spa
Luar Bangunan 2 Crabwall Manor Hotel & Spa

Ketahui Lebih Lanjut Mengenai Crabwall Manor Hotel & Spa

General


Berdekatan dengan Zoo Chester

Location


Dengan penginapan di Crabwall Manor Hotel & Spa di Chester, anda akan berada dalam lingkungan 10 minit memandu dari Zoo Chester dan Tembok Bandar Chester. Hotel spa ini berada 4.7 km dari Balapan Lumba Kuda Chester dan 7.6 km dari Outlet Pereka Cheshire Oaks.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Universiti Chester - 2.7 km / 1.7 mi
Hospital Countess of Chester - 3.1 km / 1.9 mi
Zoo Chester - 3.5 km / 2.2 mi
Tembok Bandar Chester - 4 km / 2.5 mi
Storyhouse - 4.2 km / 2.6 mi
Dewan Perbandaran Chester - 4.2 km / 2.6 mi
Katedral Chester - 4.3 km / 2.7 mi
Balapan Lumba Kuda Chester - 4.3 km / 2.7 mi
The Rows of Chester - 4.5 km / 2.8 mi
Eastgate Clock - 4.5 km / 2.8 mi
Newgate - 4.7 km / 2.9 mi
Muzium Grosvenor - 4.8 km / 3 mi
Taman Roman Chester - 4.8 km / 3 mi
Amfiteater Roman - 4.9 km / 3 mi
Kelab Golf Chester - 4.9 km / 3 mi

Lapangan terbang terdekat ialah:
Chester (CEG-Hawarden) - 16.5 km / 10.3 mi
Liverpool (LPL-John Lennon) - 40.6 km / 25.2 mi
Lapangan Terbang Manchester (MAN) - 55.6 km / 34.5 mi

Facilities


Bersantailah di spa perkhidmatan penuh, di mana anda boleh menikmati urut, rawatan badan dan rawatan muka. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk sebuah kelab kesihatan, kolam renang tertutup dan tab panas. Hotel ini juga menampilkan akses Internet wayarles percuma, pendiangan di lobi dan dewan bankuet.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, kakitangan berbilang bahasa dan tempat simpanan bagasi. Kemudahan acara di hotel ini terdiri daripada pusat persidangan dan bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Nikmati juadah di restoran ataupun berjamu selera dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad) di hotel. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet disediakan pada setiap hari dari 7:00 hingga 9:30 dengan dikenakan bayaran.

Rooms


Inaplah di salah satu daripada 48 bilik tamu yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi persendirian dengan pancuran mandi menampilkan hulu semburan mandi hujan dan kelengkapan dandanan diri percuma. Kemudahan yang disediakan merangkumi telefon serta meja dan pembancuh kopi/teh.

Semua kemudahan dari Crabwall Manor Hotel & Spa

Bar, Kafe dan Lounge Crabwall Manor Hotel & Spa
Bar, Kafe dan Lounge
Kolam Renang Crabwall Manor Hotel & Spa
Kolam Renang
Kemudahan Hiburan Crabwall Manor Hotel & Spa
Kemudahan Hiburan
Pusat Kecergasan Crabwall Manor Hotel & Spa
Pusat Kecergasan
Dewan Majlis Crabwall Manor Hotel & Spa
Dewan Majlis

Aktiviti

  • Kolam renang tertutup
  • Taman
  • Kemudahan luar
  • Spa
  • Kelab kesihatan
  • Sauna
  • Bilik wap
  • Kerusi berjemur kolam renang

Umum

  • Kawasan merokok
  • Pendiangan di lobi
  • Bankuet
  • Parkir
  • Teres

Perkhidmatan Hotel

  • Kakitangan berbilang bahasa
  • Penyimpanan bagasi
  • Penyambut tetamu 24 jam

Makanan dan Minuman

  • Hidangan vegetarian
  • Sarapan

Kemudahan OKU

  • Kelengkapan Orang Kurang Upaya (OKU)
  • Parkir mudah diakses OKU

Kemudahan Perniagaan

  • Pusat persidangan
  • Bilik mesyuarat

Pengangkutan

  • Penyimpanan basikal

Kemudahan Internet

  • WiFi percuma

Kemudahan Umum

  • Parkir

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di Crabwall Manor Hotel & Spa

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 11:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit, kad debit dan wang tunai
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, dan pengadang tingkap
, Hartanah ini tidak menawarkan daftar masuk selepas waktu operasi. Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Service Animals Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Crabwall Manor Hotel & Spa
48
Bilangan tingkat di Crabwall Manor Hotel & Spa
3
Fasilitas lain di Crabwall Manor Hotel & Spa
Kolam renang tertutup, Taman, Kemudahan luar, Spa, Kelab kesihatan

Soalan lazim tentang Crabwall Manor Hotel & Spa

Apa facilities yang tersedia di Crabwall Manor Hotel & Spa?
Berikut facilities yang ada di Crabwall Manor Hotel & Spa seperti Kolam Renang, Restoran, Meja Depan 24 jam, Parkir, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Crabwall Manor Hotel & Spa?
Masa check-in di Crabwall Manor Hotel & Spa bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Crabwall Manor Hotel & Spa menyediakan sarapan pagi?
Ya, Crabwall Manor Hotel & Spa menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Crabwall Manor Hotel & Spa?
Crabwall Manor Hotel & Spa ialah hotel bertaraf 3.0-bintang.
Berapakah bilangan tingkat di Crabwall Manor Hotel & Spa?
Crabwall Manor Hotel & Spa mempunyai 3 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Crabwall Manor Hotel & Spa

Penilaian & Ulasan Keseluruhan Crabwall Manor Hotel & Spa

Sumber lain (1,009)
8.2
Sangat Baik
Daripada 1,009 ulasan
Kebersihan

8.2

Keselesaan Bilik

8.4

Perkhidmatan dan Kemudahan

8.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Crabwall Manor Hotel & Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Dionne
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Lovely hotel staff friendly and helpful would recommend
Emma
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Staff were lovely and building looked impressive, set in nice grounds and the food was good in the bar area. However inside the room was a bit tired and decoration shabby. The room was very hot with no air com (just a table fan) and safety limits on the windows meant you could only open them an inch. There was no fridge in the room for keeping things cool either. Also the shower tray didn't drain proprerly so you ended up standing in water that I was worried would spill over and the floorboards in the room upstairs were very loud and creaky which was a bit annoying. Overall it was a lovely stay just a few little things that stopped it getting 5 stars.
Read More
John
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Here’s a polished, firm but fair review you can use (keeps your key points but strengthens the impact): I stayed at Crabwall Manor Hotel & Spa (room 50) and unfortunately had a very poor experience. I was not informed at the time of booking that a wedding would be taking place. I have no issue with events being held, but the noise continued until around 1am and made it impossible to get any sleep. When I raised this with staff, I was simply told “there’s nothing we can do as it’s a wedding.” No attempt was made to offer a solution, such as moving rooms or finding any compromise, which was very disappointing. In my view, this falls short of the standard expected under the Consumer Rights Act 2015, as the service was not provided with reasonable care and consideration for guests. The following morning, the reception staff were equally disappointing—dismissive and lacking any real acknowledgement of the issue. A more professional and empathetic response would have gone a long way. To add to this, the breakfast was poor. The quality of the food felt cheap, and the presentation and appearance of staff did not inspire confidence in hygiene standards. For a stay costing over £100, I expected a much higher standard across the board.
Read More
Darron
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Excelled as always. Everything about Crabwall Manor is the best. Fantastic grounds, stunning rooms and attentive staff from the reception to the bar staff to housekeeping. Warm welcome on checking in at reception, passed the keys to room 47 and although it doesn’t really have a ‘view’ the enclosed courtyard was nicely presented. The room was vast with enough space to provide the 2 high back chairs without feeling crowded. Bathroom was huge……(only wish was it had a freestanding bath!!!!) and again nicely decorated. Had drinks and evening meal in the bar, food was as great as was the staff who couldn’t do enough. Peaceful nights sleep with little to no noise from surrounding rooms. 4th visit now and I’m feeling that will soon increase given just how great every stay has become.
Read More
Megan
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

We stayed in a master suite for one night. Overall, the room was nice and we were happy with this. However, in the morning we noticed the shower was broken, so we could not change the temperature and it was stuck on boiling. We let reception know who didn’t seem too bothered as we were leaving. The pool area was tired and there was a large amount of grit gathering in the corners of it which was off putting. The toilet area in the changing rooms was also extremely unhygienic. We decided to stay in the hotel for the evening as it was advertised as having two bars, one of which shut at 11, the other shut at 12. We went down at 9:15 to one being closed already and the other shut at 10:15. We would have gone out if we had have known they don’t stay open until advertised times. Finally, the floorboards above us wouldn’t stop creaking, so we were up from 6:30. Would make sure to pack some earplugs, I understand it is an older building but as a deep sleeper, wasn’t expecting to be woken up. Overall hotel looks lovely and the room was pleasant however a couple of things were disappointing.
Read More
Tim
icon-
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

This was a last minute overnight stop. Bar meal was fine and breakfast was the usual buffet style which was regularly replenished. All staff were friendly and courteous. Plenty of parking. Finding the room and navigating around the old building can be a bit of maze. Room was, clean and well equipped with a refreshing shower in the morning.
Read More
Helen
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Overnight stay. Spacious room, nice pool, and pleasant bar meal.
Martin
6.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

The receptionist was lovely, polite. We checked in ok. The room numbering had us confused. Our party had 2 rooms, both very spacious, but both very cold. The towel rail in one room didn't work. The central heating radiator in both bedrooms didn't work but there was an electric heating panel that eventually warmed up the large bedroom. The hotel generally appears dated. Dirty stains around the door handles and door plates. The dining room on the Sunday night was cold, but much warmer at breakfast on Monday morning. The bar area and adjoining lounge were cold and poorly
Read More
Shayla Mariza
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Just fabulous
Ruth
2.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Awful mattress condition
Karen
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Location excellent, room and facilities inc. spa very nice. All staff were great, particularly Olivia and Lynsey in the spa and Kacey in the bar and Jess in the restaurant. Will definitely go again x
Stephanie
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Food is terrible it’s all frozen reheated and still served cold breakfast is left out all morning stone cold and even the coffees come cold tried to complain asked to cancel the breakfast for next day and said can’t refund us so paid for breakfast and never ate it … got carbonara and was just bacon and cheese pasta was bland it was terrible and I never ever complain but this is beyond a joke
Read More
Lisa
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Staff were helpful as at first we were given a room with just a shower, we asked for a room with a bath and were given one. However the water was lukewarm and even after running it for 10 minutes it never got any warmer so there was no point having a bath. Also no heating in the room apart from a small portable heater that had been put in obviously to replace the central heating. Not ideal. Breakfast was average, sausage and bacon was overcooked and hash browns on the hotplates were nearly cold.
Read More
Ruth
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

A relaxing night with the most comfy bed. Shall return
Ben
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

We used this as a base for the Chester Ultra Marathon, great location, friendly staff and lovely rooms. Pool, Hottub and Sauna on Sunday we a great end to a great weekend
Keenan
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

The bathroom had mould around the taps and edge of the bath growing, the spa changing rooms were neglected and the tv in the room is out dated. Also the gym equipment is not maintained, its falling apart and making ridiculous noises.
Lee
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Wonderful stay thank you
Sylvia
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Staff were very nice but the arrival registration at 3pm was very slow due to large line of customers. Room very nice, upgrade but looking out onto a wall and air conditioner yard. Not very happy with that. Website showed gardens. Also lighting very dull.
James
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

The room was spacious, but it’s clearly in need of some TLC. There was an excessive build-up of mould in the bathroom, which is unacceptable, and the beds were very hard and uncomfortable. Breakfast was poor quality, and despite the advertised 3pm check-in, our room wasn’t ready until 4pm. We stayed here a few years ago and it was good then, with real personality and attention to detail. Unfortunately, it feels like that’s now been lost. Perhaps it’s time the hotel reconsidered calling itself a four-star establishment.
Read More
Ken
icon-PET
PET
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Good provision for our dog.
Bilangan ulasan setiap halaman
20
40

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Lain-lain 4 Crabwall Manor Hotel & Spa

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Penilaian & Ulasan Keseluruhan Crabwall Manor Hotel & Spa

Sumber lain (1,009)
8.2
Sangat Baik
Daripada 1,009 ulasan
Kebersihan

8.2

Keselesaan Bilik

8.4

Perkhidmatan dan Kemudahan

8.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Crabwall Manor Hotel & Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Dionne
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

Lovely hotel staff friendly and helpful would recommend
Emma
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Staff were lovely and building looked impressive, set in nice grounds and the food was good in the bar area. However inside the room was a bit tired and decoration shabby. The room was very hot with no air com (just a table fan) and safety limits on the windows meant you could only open them an inch. There was no fridge in the room for keeping things cool either. Also the shower tray didn't drain proprerly so you ended up standing in water that I was worried would spill over and the floorboards in the room upstairs were very loud and creaky which was a bit annoying. Overall it was a lovely stay just a few little things that stopped it getting 5 stars.
Read More
John
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

Here’s a polished, firm but fair review you can use (keeps your key points but strengthens the impact): I stayed at Crabwall Manor Hotel & Spa (room 50) and unfortunately had a very poor experience. I was not informed at the time of booking that a wedding would be taking place. I have no issue with events being held, but the noise continued until around 1am and made it impossible to get any sleep. When I raised this with staff, I was simply told “there’s nothing we can do as it’s a wedding.” No attempt was made to offer a solution, such as moving rooms or finding any compromise, which was very disappointing. In my view, this falls short of the standard expected under the Consumer Rights Act 2015, as the service was not provided with reasonable care and consideration for guests. The following morning, the reception staff were equally disappointing—dismissive and lacking any real acknowledgement of the issue. A more professional and empathetic response would have gone a long way. To add to this, the breakfast was poor. The quality of the food felt cheap, and the presentation and appearance of staff did not inspire confidence in hygiene standards. For a stay costing over £100, I expected a much higher standard across the board.
Read More
Darron
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Excelled as always. Everything about Crabwall Manor is the best. Fantastic grounds, stunning rooms and attentive staff from the reception to the bar staff to housekeeping. Warm welcome on checking in at reception, passed the keys to room 47 and although it doesn’t really have a ‘view’ the enclosed courtyard was nicely presented. The room was vast with enough space to provide the 2 high back chairs without feeling crowded. Bathroom was huge……(only wish was it had a freestanding bath!!!!) and again nicely decorated. Had drinks and evening meal in the bar, food was as great as was the staff who couldn’t do enough. Peaceful nights sleep with little to no noise from surrounding rooms. 4th visit now and I’m feeling that will soon increase given just how great every stay has become.
Read More
Megan
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

We stayed in a master suite for one night. Overall, the room was nice and we were happy with this. However, in the morning we noticed the shower was broken, so we could not change the temperature and it was stuck on boiling. We let reception know who didn’t seem too bothered as we were leaving. The pool area was tired and there was a large amount of grit gathering in the corners of it which was off putting. The toilet area in the changing rooms was also extremely unhygienic. We decided to stay in the hotel for the evening as it was advertised as having two bars, one of which shut at 11, the other shut at 12. We went down at 9:15 to one being closed already and the other shut at 10:15. We would have gone out if we had have known they don’t stay open until advertised times. Finally, the floorboards above us wouldn’t stop creaking, so we were up from 6:30. Would make sure to pack some earplugs, I understand it is an older building but as a deep sleeper, wasn’t expecting to be woken up. Overall hotel looks lovely and the room was pleasant however a couple of things were disappointing.
Read More
Tim
icon-
10.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

This was a last minute overnight stop. Bar meal was fine and breakfast was the usual buffet style which was regularly replenished. All staff were friendly and courteous. Plenty of parking. Finding the room and navigating around the old building can be a bit of maze. Room was, clean and well equipped with a refreshing shower in the morning.
Read More
Helen
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Overnight stay. Spacious room, nice pool, and pleasant bar meal.
Martin
6.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

The receptionist was lovely, polite. We checked in ok. The room numbering had us confused. Our party had 2 rooms, both very spacious, but both very cold. The towel rail in one room didn't work. The central heating radiator in both bedrooms didn't work but there was an electric heating panel that eventually warmed up the large bedroom. The hotel generally appears dated. Dirty stains around the door handles and door plates. The dining room on the Sunday night was cold, but much warmer at breakfast on Monday morning. The bar area and adjoining lounge were cold and poorly
Read More
Shayla Mariza
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Just fabulous
Ruth
2.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Awful mattress condition
Karen
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Location excellent, room and facilities inc. spa very nice. All staff were great, particularly Olivia and Lynsey in the spa and Kacey in the bar and Jess in the restaurant. Will definitely go again x
Stephanie
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Food is terrible it’s all frozen reheated and still served cold breakfast is left out all morning stone cold and even the coffees come cold tried to complain asked to cancel the breakfast for next day and said can’t refund us so paid for breakfast and never ate it … got carbonara and was just bacon and cheese pasta was bland it was terrible and I never ever complain but this is beyond a joke
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Lisa
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dengan Pasangan
6.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Staff were helpful as at first we were given a room with just a shower, we asked for a room with a bath and were given one. However the water was lukewarm and even after running it for 10 minutes it never got any warmer so there was no point having a bath. Also no heating in the room apart from a small portable heater that had been put in obviously to replace the central heating. Not ideal. Breakfast was average, sausage and bacon was overcooked and hash browns on the hotplates were nearly cold.
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Ruth
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

A relaxing night with the most comfy bed. Shall return
Ben
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dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

We used this as a base for the Chester Ultra Marathon, great location, friendly staff and lovely rooms. Pool, Hottub and Sauna on Sunday we a great end to a great weekend
Keenan
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dengan Pasangan
6.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

The bathroom had mould around the taps and edge of the bath growing, the spa changing rooms were neglected and the tv in the room is out dated. Also the gym equipment is not maintained, its falling apart and making ridiculous noises.
Lee
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dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Wonderful stay thank you
Sylvia
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dengan Pasangan
8.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Staff were very nice but the arrival registration at 3pm was very slow due to large line of customers. Room very nice, upgrade but looking out onto a wall and air conditioner yard. Not very happy with that. Website showed gardens. Also lighting very dull.
James
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dengan Pasangan
4.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

The room was spacious, but it’s clearly in need of some TLC. There was an excessive build-up of mould in the bathroom, which is unacceptable, and the beds were very hard and uncomfortable. Breakfast was poor quality, and despite the advertised 3pm check-in, our room wasn’t ready until 4pm. We stayed here a few years ago and it was good then, with real personality and attention to detail. Unfortunately, it feels like that’s now been lost. Perhaps it’s time the hotel reconsidered calling itself a four-star establishment.
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Ken
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PET
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

Good provision for our dog.
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