Greenbank Hotel

Hotel desperately needs a refurb, not a cheap stay either. It was cold in the bedroom as the radiator didn't do anything to heat it up. Noisy floors in bedrooms and hallways meant broken sleep as neighbours were quite noisy. Reception staff were lovely and the location is great.

Good room, staff were very good also

Excellent service from all staff a pleasure to stay there. We have traditionally stayed at St Michaels when in Falmouth but will be staying here from now on.

Room well-appointed and immaculate. Friendly staff. Beautiful location

Very nice

Greenbank isn't a modern chain hotel, it has character and soul as well as great views over the Fal estuary. It is a short walk into Falmouth which has many individual shops and eating places. The staff were always helpful and well presented and the breakfast was excellent.

From arrival to very sadly checkingout, just lovely. It was a random lucky night off with my partner in crime. Arrived in a rather damp Cornish style autumn welcome (floods). Ample parking a quick dash away and a garage! Book a space it's fantastic. This is just the beginning of a splendid experience. We had a room with a view over the river. The welcome at reception was just what was needed. Sometimes you don't know what you have been missing... This was the 3rd location of the week and if the arrival was standard to look forward to it was going to be a good stay. The room was clean and well stocked with tea and coffee. A fridge and all the essentials, plus a little extra. I have been informed that there was no full length mirror... I must have missed this essential. To be brutal the water pressure was average. One can be solved in a second I'm sure. There is a welcoming pub and restaurant to be discovered showcasing views across the river. The rest of the time we spent wondering in Falmouths town a 10min walk away. The reception kindly booked a car for the evening reservation due to the deluge that had arrived. On arrival back the bar is a welcomed addition, but we did not indulge in afters. The room had a cold bottle in the fridge, it had been opened on arrival while enjoying the window seating watching the boats navigate the channel and river life. Following came a comfortable quiet and warm night Morning arrived and a lovely coffee sat watching the river wake-up

From the initial warm welcome at reception to the complementary room upgrade, the experience has been first class. Highly recommended anytime of the year.

Such a lovely hotel, room spotless and friendly staff

Overall, we had a pleasant stay but they certainly need to improve the service time at breakfast. Despite asking for our preferred time to eat breakfast, we waited 15 mins for a table one morning, and then a further 10 minutes before we were asked our order.

Lovely views, nice staff and impressive tea and coffee selection in room. Would definitely stay here again.

Beautiful harbour view room. Very comfortable bed. Excellent breakfast and we had a fabulous evening meal in the restaurant. The staff are brilliant. Its a lovely short walk to shops and restaurants. We had a really lovely time and will definitely stay there again.

Room clean, lovely view, breakfast lively

Very comfortable, clean room with a fantastic view. All the staff were very friendly and helpful. The food was well cooked and delicious. We agreed that, if we were to live in a hotel, the Greenbank would be the one.

View from room, service of staff

This is still a fantastic hotel, well run with excellent staff, who are always friendly and helpful. The breakfasts are extremely good and served in the dining room overlooking the sea. The superior rooms are very comfortable with everything you need for a comfortable stay. Highly recommended.

Consistenly good - no better place to have a short break

Great room and staff very friendly

Staff were excellent, receptionist, waiters , guys in the pub all fabulous which is rare in hospitality these days. Food in the pub was fantastic, lovely burger and a beautiful pint of real ale “sea fury”. Breakfast was outstanding. Lovely room clean and tidy.

Great welcome from reception staff, great hotel, brilliant breakfast easy parking 10/10