Macdonald Bath Spa

Hotel
Mencari bilik untuk anda...
8.0
/10
Sangat Baik
1,015 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Stuart

10.0
/ 10
Exceptionally clean room. Swimming pool and spa area great. Restaurant and bar had food choice. Quite expensive though for size of portions.
Lihat terjemahan

Ronald

10.0
/ 10
What to say..a glorious historic building in a glorious park.. there are few experiences in our modern world to compare with wonderful service to boot
Lihat terjemahan

Sian

10.0
/ 10
We arrived and got put in a small room where the windows wouldn’t open and the camp bed for our daughter was broken, but after a disappointing start we were moved into a much nicer room with the staff being very lovely about it. The rest of the stay was wonderful, it’s a short stroll into Bath Centre, the spa whilst very busy and cramped at times was nicer when it was quieter, the breakfast room was quite special although the fruit selection could have been a bit broader the hot breakfast was delicious. The grounds are peaceful and beautiful, all in all we had a very nice stay and would definitely stay again.
Lihat terjemahan
Di Kawasan
Lihat Peta
Sydney Road, Bath and North East Somerset, Bath, England, BA2 6JF

Kemudahan Utama

Lihat Lebih
Restoran
Kolam Renang
Meja Depan 24 jam
Parkir
WiFi
Lif
Macdonald Bath Spa terletak di kawasan / bandar Bath. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Macdonald Bath Spa

Sydney Road, Bath and North East Somerset, Bath, England, BA2 6JF
Temui Lebih Banyak Tempat
Lobi Macdonald Bath Spa
Lobi 2 Macdonald Bath Spa

Ketahui Lebih Lanjut Mengenai Macdonald Bath Spa

Lokasi


Macdonald Bath Spa terletak di kawasan / bandar Bath.

Tentang Macdonald Bath Spa

Dari acara perniagaan ke majlis korporat, Macdonald Bath Spa menyediakan perkhidmatan dan kemudahan lengkap yang anda dan rakan sekerja perlukan.

Tidak semua hotel membenarkan tetamu membawa haiwan peliharaan, tetapi Macdonald Bath Spa mengalu-alukan rakan berbulu anda dengan polisi istimewanya. Hotel mesra haiwan peliharaan ini membolehkan anda menikmati percutian tanpa perlu risau tentang meninggalkan haiwan peliharaan anda di rumah.

Macdonald Bath Spa ialah pilihan terbaik bagi anda yang inginkan layanan mewah untuk percutian anda. Manjakan diri anda dengan perkhidmatan yang paling baik dan jadikan percutian anda kenangan yang tidak dapat dilupakan dengan menginap di sini.

Rawatan spa ialah salah satu ciri utama hotel. Manjakan diri anda dengan rawatan santai yang menyegarkan anda.

Perkhidmatan kualiti tertinggi berserta kemudahan yang banyak akan membolehkan anda mendapat pengalaman percutian yang paling baik.

Pusat kecergasan hotel ini adalah yang wajib dicuba semasa penginapan anda di sini.

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati layanan mewah dan pengalaman yang tiada tandingannya dengan menginap di Macdonald Bath Spa.

Semua kemudahan dari Macdonald Bath Spa

Kolam Renang Macdonald Bath Spa
Kolam Renang
Kemudahan Hiburan Macdonald Bath Spa
Kemudahan Hiburan
Pusat Kecergasan Macdonald Bath Spa
Pusat Kecergasan
Dewan Majlis Macdonald Bath Spa
Dewan Majlis
Ruang Umum Macdonald Bath Spa
Ruang Umum

Aktiviti

  • Spa
  • Kelab kesihatan
  • Kolam renang terbuka
  • Kolam renang tertutup
  • Kawasan berkelah
  • Taman
  • Sauna
  • Bilik wap

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Suratkhabar di lobi
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Penjaga pintu
  • Kakitangan berbilang bahasa
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Umum

  • Bankuet
  • Pendiangan di lobi
  • Parkir
  • Teres

Kemudahan Umum

  • Parkir
  • Kawasan bebas rokok
  • Peti keselamatan
  • Lif

Kemudahan Perniagaan

  • Bilik mesyuarat
  • Pusat persidangan

Makanan dan Minuman

  • Sarapan

Kemudahan Internet

  • WiFi percuma

Kemudahan OKU

  • Kelengkapan Orang Kurang Upaya (OKU)

Kemudahan Berhampiran

  • Salun rambut

Sukan & Rekreasi

  • Kecergasan

Polisi Penginapan & Maklumat Umum di Macdonald Bath Spa

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:30 - 00:00
Daftar keluar:
Sebelum 11:00

Haiwan Peliharaan

Service Animals Allowed

Dasar Tambahan

Hos/pengurus hartanah profesional, Daftar keluar tanpa sentuhan disediakan, Katil bayi (kot) tidak tersedia, Green Tourism Program, Daftar masuk tanpa sentuhan disediakan, Pekerja Penting Sahaja - TIDAK
  • Fi untuk sarapan penuh: kira-kira GBP 26 seorang
  • Bayaran letak kenderaan sendiri tidak berbumbung: GBP 15 semalam
  • Bayaran haiwan kesayangan: GBP 20 setiap penginapan, semalam
  • Haiwan perkhidmatan terkecuali daripada fi
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Maklumat Umum

Kemudahan Popular
Restoran, Kolam Renang, Meja Depan 24 jam, Parkir, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:30 - 00:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Macdonald Bath Spa
131
Bilangan tingkat di Macdonald Bath Spa
5
Fasilitas lain di Macdonald Bath Spa
Spa, Kelab kesihatan, Kolam renang terbuka, Kolam renang tertutup, Kawasan berkelah

Soalan lazim tentang Macdonald Bath Spa

Apa facilities yang tersedia di Macdonald Bath Spa?
Berikut facilities yang ada di Macdonald Bath Spa seperti Restoran, Kolam Renang, Meja Depan 24 jam, Parkir, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Macdonald Bath Spa?
Masa check-in di Macdonald Bath Spa bermula dari 15:30 - 00:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Macdonald Bath Spa menyediakan sarapan pagi?
Ya, Macdonald Bath Spa menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Macdonald Bath Spa?
Macdonald Bath Spa ialah hotel bertaraf 5.0-bintang.
Berapakah bilangan tingkat di Macdonald Bath Spa?
Macdonald Bath Spa mempunyai 5 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Macdonald Bath Spa

8.0
Sangat Baik
Daripada 1,015 ulasan
Kebersihan

8.4

Keselesaan Bilik

8.6

Perkhidmatan dan Kemudahan

8.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Macdonald Bath Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Stuart
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Exceptionally clean room. Swimming pool and spa area great. Restaurant and bar had food choice. Quite expensive though for size of portions.
Ronald
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

What to say..a glorious historic building in a glorious park.. there are few experiences in our modern world to compare with wonderful service to boot
Sian
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

We arrived and got put in a small room where the windows wouldn’t open and the camp bed for our daughter was broken, but after a disappointing start we were moved into a much nicer room with the staff being very lovely about it. The rest of the stay was wonderful, it’s a short stroll into Bath Centre, the spa whilst very busy and cramped at times was nicer when it was quieter, the breakfast room was quite special although the fruit selection could have been a bit broader the hot breakfast was delicious. The grounds are peaceful and beautiful, all in all we had a very nice stay and would definitely stay again.
Read More
olivia
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Hotel staff were friendly and helpful. The room (courtyard suite) was tired- chairs needed cleaning and foam in seats replacing, the wooden furniture was chipped. The spa was not good, staff were on phones and chatting at the reception area, meanwhile the changing rooms were full.if discarded slippers and towels and leaves from outside. The pool and decking area was also not kept clean and didn't look cared for (paper cups, weeds (nettles) and empty bin bags. There was a member of staff sweeping at the time we were in the pool but he wasn't doing it particularly thoroughly and swept around piles of seeds and leaves from the trees. The spa terrace and changing rooms were too small for the number of people using them so it didn't feel very relaxing. The hotel terrace was a nice, calm place to sit, as was the lounge and the staff were very friendly. The breakfast was disappointing. Continental was 20 and there was very limited choice of pastries, meats, cheese and bread. The cooked was £26 and didn't feel like much more than I would get at a premier inn breakfast, bacon was pale, packet hashbrown and watery scrambled egg.fab location for bath city centre and front gardens were relaxing and well maintained. Not good value for money and disappointing for a 5 star hotel.
Read More
Christopher
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Lovely hotel, Some staff very welcoming - the bar man and the waiter at breakfast went above and beyond. The room however was very warm and we could not get the air conditioning to work - even with the window open it was unbearable. The bathroom sink was a bit limescaley for my liking in what is classed as a high quality hotel. Overall the stay was lovely
Read More
Steve
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Property is a little tired and could do with some decorating. Careful when purchasing drinks from the bar as some bar staff will charge for service ( I’d understand more if they bought the drink to me in the lounge), only noticed when the same round of drinks were different prices. It’s a nice place in a good location, taxi into Bath is around £10. Staff are friendly enough.
Read More
Julie
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

The hotel is in a good location with great facilities, spa, car parking, good bar. The rooms are a bit tired and could benefit from a refurb but overall it is very good value for money. We enjoyed our stay and the spa facilities and our room had a lovely view.
Georgia
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

The staff were friendly and helpful, and the room was lovely, clean and spacious. The spa area and pool facilities were amazing! Lots of choice on the heat rooms, the pools were nice and hot and everything was clean.
Vijay
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Nice location with good ambiance. Rooms were clean and well appointed. Parking was convenient with EV charging options.
Charlotte
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Overall stay was fab, staff were amazing and the place is very welcoming. We had a spa day and overnight stay which was amazing the only thing I will say is the spa amenities could do with a revamp like the steam room and sauna area
Lisa
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

The staff really made this stay special… particularly the restaurant staff. We arrived and had no trouble parking - I think if busier it could be an issue. The check in was smooth and the receptionist were really helpful. The room was lovely - the hotel and the grounds are stunning. Food was exceptional as was the service. Will definitely look to stay again!
Read More
Pratichya
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Beautiful place, spa and pet friendly.
Yiu Fai Alex
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags with them prior to my check in and then went outside for lunch / to explore the city. Spa wise - pretty well equipped with 2 saunas, 1 steam room, 1 salt room and 1 ice room.
Read More
Dave
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Hotel would benefit from some modernisation but the spa is great, as are the staff
Dave
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Great staff and the spa is lovely. Overall the hotel/rooms are quite dated and in need of modernising
kusum
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Enjoyable pool, loved the secr
Luke
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Great
Tracey
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Gorgeous building, room and well maintained gardens, however for a 5* hotel the service was poor, the staff seemed less than enthusiastic towards guests and there was no feeling of warmth or welcome from them. Possibly because they where so few in number. The hotel seriously lacks enough staff to provide much of a service. They hardly provide you with any extras in the room with only 2 coffee pods provided each day with nothing other than coffee top ups provided beyond the first day. The spa area was fantastic, 10 years ago but now its very worn and showing its age.I couldnt believe that for this level of hotel how dirty and unclean it was. Brown tide marks around the pool, black mould on the shower heads in the thermal area and the ice room smelt mouldy and was covered in black mould especially around the tube where the ice came out, the shower head and the cubicle. All the fancy showers in the thermal area didnt work as they should or didnt work at all. Most of the thermal pool jets didnt work apart from the odd few, tiles were missing, dirty windows and unclean floors. This hotel whilst lovely needs to seriously look at the service it is providing especially to guests who stay beyond a couple of days and invest maintenance and a deep clean of its spa area. Sadly this was far from a five star experience.
Read More
Robert
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

The spa was nice but good do with some tidying/refurbishment
Susannah
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Room was lovely and upgrade offer ended up being a suite rather than just a garden view. Spa was great but a little tired and needing some maintenance
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Luar Bangunan 4 Macdonald Bath Spa

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.0
Sangat Baik
Daripada 1,015 ulasan
Kebersihan

8.4

Keselesaan Bilik

8.6

Perkhidmatan dan Kemudahan

8.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Macdonald Bath Spa

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Stuart
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Exceptionally clean room. Swimming pool and spa area great. Restaurant and bar had food choice. Quite expensive though for size of portions.
Ronald
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

What to say..a glorious historic building in a glorious park.. there are few experiences in our modern world to compare with wonderful service to boot
Sian
icon-dengan Anak
dengan Anak
10.0
/10
Diulas 13 minggu yang lalu

Expedia Group verified review

We arrived and got put in a small room where the windows wouldn’t open and the camp bed for our daughter was broken, but after a disappointing start we were moved into a much nicer room with the staff being very lovely about it. The rest of the stay was wonderful, it’s a short stroll into Bath Centre, the spa whilst very busy and cramped at times was nicer when it was quieter, the breakfast room was quite special although the fruit selection could have been a bit broader the hot breakfast was delicious. The grounds are peaceful and beautiful, all in all we had a very nice stay and would definitely stay again.
Read More
olivia
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 14 minggu yang lalu

Hotels.com verified review

Hotel staff were friendly and helpful. The room (courtyard suite) was tired- chairs needed cleaning and foam in seats replacing, the wooden furniture was chipped. The spa was not good, staff were on phones and chatting at the reception area, meanwhile the changing rooms were full.if discarded slippers and towels and leaves from outside. The pool and decking area was also not kept clean and didn't look cared for (paper cups, weeds (nettles) and empty bin bags. There was a member of staff sweeping at the time we were in the pool but he wasn't doing it particularly thoroughly and swept around piles of seeds and leaves from the trees. The spa terrace and changing rooms were too small for the number of people using them so it didn't feel very relaxing. The hotel terrace was a nice, calm place to sit, as was the lounge and the staff were very friendly. The breakfast was disappointing. Continental was 20 and there was very limited choice of pastries, meats, cheese and bread. The cooked was £26 and didn't feel like much more than I would get at a premier inn breakfast, bacon was pale, packet hashbrown and watery scrambled egg.fab location for bath city centre and front gardens were relaxing and well maintained. Not good value for money and disappointing for a 5 star hotel.
Read More
Christopher
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Lovely hotel, Some staff very welcoming - the bar man and the waiter at breakfast went above and beyond. The room however was very warm and we could not get the air conditioning to work - even with the window open it was unbearable. The bathroom sink was a bit limescaley for my liking in what is classed as a high quality hotel. Overall the stay was lovely
Read More
Steve
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Property is a little tired and could do with some decorating. Careful when purchasing drinks from the bar as some bar staff will charge for service ( I’d understand more if they bought the drink to me in the lounge), only noticed when the same round of drinks were different prices. It’s a nice place in a good location, taxi into Bath is around £10. Staff are friendly enough.
Read More
Julie
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

The hotel is in a good location with great facilities, spa, car parking, good bar. The rooms are a bit tired and could benefit from a refurb but overall it is very good value for money. We enjoyed our stay and the spa facilities and our room had a lovely view.
Georgia
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

The staff were friendly and helpful, and the room was lovely, clean and spacious. The spa area and pool facilities were amazing! Lots of choice on the heat rooms, the pools were nice and hot and everything was clean.
Vijay
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

Nice location with good ambiance. Rooms were clean and well appointed. Parking was convenient with EV charging options.
Charlotte
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
10.0
/10
Diulas 17 minggu yang lalu

Hotels.com verified review

Overall stay was fab, staff were amazing and the place is very welcoming. We had a spa day and overnight stay which was amazing the only thing I will say is the spa amenities could do with a revamp like the steam room and sauna area
Lisa
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 18 minggu yang lalu

Hotels.com verified review

The staff really made this stay special… particularly the restaurant staff. We arrived and had no trouble parking - I think if busier it could be an issue. The check in was smooth and the receptionist were really helpful. The room was lovely - the hotel and the grounds are stunning. Food was exceptional as was the service. Will definitely look to stay again!
Read More
Pratichya
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Beautiful place, spa and pet friendly.
Yiu Fai Alex
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags with them prior to my check in and then went outside for lunch / to explore the city. Spa wise - pretty well equipped with 2 saunas, 1 steam room, 1 salt room and 1 ice room.
Read More
Dave
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Hotel would benefit from some modernisation but the spa is great, as are the staff
Dave
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Great staff and the spa is lovely. Overall the hotel/rooms are quite dated and in need of modernising
kusum
10.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

Enjoyable pool, loved the secr
Luke
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Great
Tracey
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Gorgeous building, room and well maintained gardens, however for a 5* hotel the service was poor, the staff seemed less than enthusiastic towards guests and there was no feeling of warmth or welcome from them. Possibly because they where so few in number. The hotel seriously lacks enough staff to provide much of a service. They hardly provide you with any extras in the room with only 2 coffee pods provided each day with nothing other than coffee top ups provided beyond the first day. The spa area was fantastic, 10 years ago but now its very worn and showing its age.I couldnt believe that for this level of hotel how dirty and unclean it was. Brown tide marks around the pool, black mould on the shower heads in the thermal area and the ice room smelt mouldy and was covered in black mould especially around the tube where the ice came out, the shower head and the cubicle. All the fancy showers in the thermal area didnt work as they should or didnt work at all. Most of the thermal pool jets didnt work apart from the odd few, tiles were missing, dirty windows and unclean floors. This hotel whilst lovely needs to seriously look at the service it is providing especially to guests who stay beyond a couple of days and invest maintenance and a deep clean of its spa area. Sadly this was far from a five star experience.
Read More
Robert
icon-dengan Pasangan
dengan Pasangan
8.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

The spa was nice but good do with some tidying/refurbishment
Susannah
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

Room was lovely and upgrade offer ended up being a suite rather than just a garden view. Spa was great but a little tired and needing some maintenance
Bilangan ulasan setiap halaman
20
40