UMi Tulum

Hotel
8.6
/10
Sangat Baik
36 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Andy

10.0
/ 10
Concierge Ricardo war super nett und hilfsbereit. Schönes Zimmer, gutes Essen.

Matthew

10.0
/ 10
The resort staff was exceptional—warm, attentive, and genuinely welcoming from the moment we arrived. A special thank you to Diego, Ricardo, and Marisol for their outstanding hospitality and impeccable attention to detail. Even our beach bar servers, Victor and Oscar, went above and beyond to make our stay feel personal and unforgettable. For anyone seeking an intimate, beautifully maintained resort in Tulum, this is truly the place to be.

erinn

10.0
/ 10
This place is so special. It is absolutely beautiful and the staff are incredible and so attentive. My fiancée and I stayed here mid November and the beach and water were so clean. The food and drinks were beyond delicious. Special thank you to Ricardo who made our stay at Umi extra enjoyable and upgraded our room. We will miss this place but definitely be back ❤️
Di Kawasan
Lihat Peta
Carretera Tulum-Boca Paila KM 8.5, Zona Totelera Tulum, Tulum, Estado de Quintana Roo, Mexico, 77780

Kemudahan Utama

Lihat Lebih
Kolam Renang
Restoran
Meja Depan 24 jam
WiFi
Penginapan di UMi Tulum ialah pilihan yang baik apabila anda melawat Tulum. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran UMi Tulum

Carretera Tulum-Boca Paila KM 8.5, Zona Totelera Tulum, Tulum, Estado de Quintana Roo, Mexico, 77780
Temui Lebih Banyak Tempat
Lain-lain UMi Tulum
Lain-lain 2 UMi Tulum

Ketahui Lebih Lanjut Mengenai UMi Tulum

Lokasi


Penginapan di UMi Tulum ialah pilihan yang baik apabila anda melawat Tulum.

Tentang UMi Tulum

Nikmati hari yang menyeronokkan dan santai di kolam, sama ada anda mengembara secara solo atau bersama orang yang tersayang.

Dapatkan tawaran terbaik untuk rawatan spa yang paling berkualiti bagi tujuan istirehat dan meremajakan diri anda.

Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Nikmati hidangan kegemaran anda dengan makanan istimewa dari UMi Tulum eksklusif untuk anda.

UMi Tulum adalah hotel yang memberikan keselesaan hebat dan perkhidmatan terbaik menurut kebanyakan tetamu hotel ini.

Penginapan di UMi Tulum pasti akan memuaskan hati anda dengan layanan baik dan harga yang berpatutan.

Semua kemudahan dari UMi Tulum

Lain-lain UMi Tulum
Lain-lain

Aktiviti

  • Pakej lamaran romantik
  • Kolam renang terbuka
  • Pantai persendirian
  • Payung pantai
  • Taman
  • Tuala pantai
  • Spa
  • Kabana pantai

Perkhidmatan Hotel

  • Lawatan
  • Kakitangan berbilang bahasa
  • Perkhidmatan dobi
  • Penyimpanan bagasi
  • Penjaga pintu
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Umum

  • Kawasan merokok
  • Parkir
  • Dewan sambutan
  • Teres

Kemudahan Umum

  • OTHER
  • Kedai kopi
  • Restoran

Makanan dan Minuman

  • Bar
  • Sarapan

Kemudahan Internet

  • WiFi percuma

Khidmat Shuttle

  • Pengangkutan dari lapangan terbang dengan surcaj

Polisi Penginapan & Maklumat Umum di UMi Tulum

Nota Penting
  • Bayaran pengangkutan ulang-alik lapangan terbang: USD 180 setiap kenderaan (sehala, maksimum seramai 3 orang)
  • Bayaran haiwan kesayangan: USD 50 setiap haiwan kesayangan, sehari

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit dan wang tunai
  • Hartanah ini mempunyai hak untuk melakukan prapengesahan kepada kad kredit tetamu sebelum ketibaan.
  • Transaksi tanpa tunai tersedia
  • Pesta dan acara (termasuk perhimpunan keluarga, parti hari lahir dan majlis perkahwinan) dibenarkan di tapak hartanah
  • Hartanah ini menggunakan tenaga sistem kitar semula air
  • Ciri-ciri keselamatan di hartanah ini termasuk pemadam api dan lampu luar
  • Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Hotel only accepts guests with minimum age of 15

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
Dari 15:00
Daftar keluar:
Sebelum 12:00
Polisi hotel belum tersedia.

Maklumat Umum

Kemudahan Popular
Kolam Renang, Restoran, Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - hingga 12:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di UMi Tulum
14
Fasilitas lain di UMi Tulum
Pakej lamaran romantik, Kolam renang terbuka, Pantai persendirian, Payung pantai, Taman

Soalan lazim tentang UMi Tulum

Apa facilities yang tersedia di UMi Tulum?
Berikut facilities yang ada di UMi Tulum seperti Kolam Renang, Restoran, Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di UMi Tulum?
Masa check-in di UMi Tulum bermula dari Dari 15:00 manakala masa check-out ialah pada Sebelum 12:00
Adakah UMi Tulum menyediakan sarapan pagi?
Ya, UMi Tulum menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh UMi Tulum?
UMi Tulum ialah hotel bertaraf 2.5-bintang.
Berapakah jumlah bilik yang terdapat di UMi Tulum?
Jumlah keseluruhan bilik di UMi Tulum ialah 14.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di UMi Tulum

8.6
Sangat Baik
Daripada 36 ulasan
Kebersihan

9.2

Keselesaan Bilik

7.2

Perkhidmatan dan Kemudahan

9.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong UMi Tulum

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Andy
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Concierge Ricardo war super nett und hilfsbereit. Schönes Zimmer, gutes Essen.
Matthew
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The resort staff was exceptional—warm, attentive, and genuinely welcoming from the moment we arrived. A special thank you to Diego, Ricardo, and Marisol for their outstanding hospitality and impeccable attention to detail. Even our beach bar servers, Victor and Oscar, went above and beyond to make our stay feel personal and unforgettable. For anyone seeking an intimate, beautifully maintained resort in Tulum, this is truly the place to be.
Read More
YARIV
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Great staff
YARIV
10.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Amazing stuff and amazing atmosphere beautiful room
erinn
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

This place is so special. It is absolutely beautiful and the staff are incredible and so attentive. My fiancée and I stayed here mid November and the beach and water were so clean. The food and drinks were beyond delicious. Special thank you to Ricardo who made our stay at Umi extra enjoyable and upgraded our room. We will miss this place but definitely be back ❤️
Read More
Claudia
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

El personal muy amable,servicio excelente y personalizado,muy agradable la estancia
Annik
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

We had a great stay, the room ocean view with rooftop was amazing and the staff was very nice making sure our vacation was perfect, thank you for a great week!
Rahel
4.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Overall service was not what we expected in that pricerange. Had to switch rooms because of mold. Werent aware of the party music at the weekends
Takayo
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Amazing staff, amazing food, perfect ambiance and a great location.
Anna
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Such an amazing hotel, beautiful! Great location, great menu options, staff were great! We can’t wait to come back
Sunita
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

The hotel is very well located in Tulum beach, with direct access to the beach. The staff are really friendly and helpful, as soon as we arrived we were greeted with a very warm welcome from Eliseo, and every member of staff from the concierge team to the restaurant team were always friendly and helpful. I really liked how they communicate with you via WhatsApp before you arrive and during your stay, which is very convenient. Our room was beautiful and relaxing with sea views. Breakfast was included and it was a generous breakfast with fruit and yoghurt plus another breakfast meal on top, also juice and coffees included. We appreciated the long breakfast hours from 8am-1pm so we could take our time and relax. The food is very good quality and reasonable prices in the area. They really take care of nature and are animal friendly, caring for their environment. If there was 1 thing to advise to the hotel I would suggest to have umbrellas for the beach beds. When we laid on the beach, there was no umbrellas for shade so we had to move under a tree. Thank you to the Umi team for making it a great stay.
Read More
Katherine
8.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Overall the hotel was lovely - but I asked a few times why there was nothing being done to manage the outrageous mosquito situation and was told usually they do but they just weren’t now. Every other hotel and restaurant we visited throughout our stay had copal burning as the smoke keeps the mosquitos manageable. I left covered in horrible bites despite going through two bottle of spray. I would wake up with new ones. So… beware.
Read More
Meredith
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

We absolutely loved our syay at Umi tulum. The staff was so kind and accommodating, they even upgraded our room to a beautiful beach front room ! Breakfasts each morning were delicious and cooked to order. The d.j sets at 2pm each day were a great vibe. We feel so lucky to have stayed at this beautiful property.
Jordy
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Our room was the best beach view. We could walk out of our room onto the sand. There was a private room pool on our patio. All the staff was amazing. Ricardo at the front desk was so great and helpful in all our bookings. The food was so good we really only ate at the hotel. Our 6 day trip was simply perfect because of UMi hotel. I highly recomend them! Thanks to their fine staff!!
Read More
Alisa
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 29 minggu yang lalu

Expedia Group verified review

Diego & ricardo were amazing! Diego did what he could to aleviate all inconveniences of the room! However, they still remained. Fromthe ceilingn room leaking down drips of water, to No hot water whatsoever. To shower water running into bathroom floor due to no door or cover, ,the door itself to the room made out of wood in a way that leaves it opned and not sealed to block any mosquitoes/outside insects that disturbed our sleep and uncomfortableness! We paid for a birthday arrangement that came out as nice as the Sun allowed but still grateful to diego above all! Did offer upgrade room but we did not want the darker colors that came with it. Ours was bright and light. Just very poor Management from whomever!
Read More
TRAKONNIE
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 29 minggu yang lalu

Expedia Group verified review

Communication through WhatsApp was good. The staff responded in a timely matter. Breakfast was good. However, there were cats around the property and my daughter was allergic to them. It was not stayed before booking. Until it was time to check out things were great, but they wanted to charge me a fee to clean the towels because of makeup stains that were washable. They also tried to say it was blood at first. I was very upsetting to have paid and tipped workers cash to then get charge to clean towels after a stay. No one should have to pay to clean towels it’s a hotel towels are common things to account for.
Read More
Andrew
10.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

This hotel is spectacular. When we were there, it was a little bit quiet, but that was perfect because we had a lot of one-on-one attention from the staff and they really took extra care to make sure that we were very comfortable. Riccardo at the front desk was an exceptional host. Highly recommend.
JESSICA
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

We loved everything about this property, best staff. Communicated through Whatsapp and in person, i was informed about everything happening at the hotel. The hotel staff shared recommendations for example local restaurants around the hotel and even downtown. Some of the staff shared their favorite lagoons in the area too. The rooms were spacious and the common grounds was always clean. Food and drinks was delicious, we enjoyed the breakfast and the fresh ceviche.
Read More
javier
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Ha sido el mejor hotel que me he quedado en muchos años, estuve en el roof top y vaya que experiencia tab buena, recomiendo para quedarte en pareja sin duda, el trato y atencion de los trabajadores excelente
Sheila
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

Wow where do I begin. From check in to Check out. I had a wonderful experience. My ocean front room … I have never had anything like it before… two words to describe this place : PEACE & TRANQUILITY. This was my first time doing a Solo trip and I couldn’t have picked a better place. (I was debating between here and Be tulum, so happy I chose this place !!) it’s a lot more private and intimate. Not only was the staff attentive but they also made me feel very safe. Being able to communicate via WhatsApp was a major plus. Response time any time of the day also impressive. To add on … the food on property … OMG BOTH restaurant and cafe .. *chefs kiss* the salmon dish (MUST TRY!!) and the French dip sandwich !!!!!! I cannot brag enough. Also must try, the date and banana toast at the Bi polar cafe !!! I could go on and on but I’m sure you get it. Last but not least, THANK YOU to Diego and Ricardo !! Who were both super amazing and there to help from check in to check out. As a solo female traveler it felt good to feel safe in a place I have never been. I appreciate it and can’t wait to return !!!
Read More
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lain-lain 4 UMi Tulum

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
8.6
Sangat Baik
Daripada 36 ulasan
Kebersihan

9.2

Keselesaan Bilik

7.2

Perkhidmatan dan Kemudahan

9.0

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong UMi Tulum

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Andy
10.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

Concierge Ricardo war super nett und hilfsbereit. Schönes Zimmer, gutes Essen.
Matthew
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

The resort staff was exceptional—warm, attentive, and genuinely welcoming from the moment we arrived. A special thank you to Diego, Ricardo, and Marisol for their outstanding hospitality and impeccable attention to detail. Even our beach bar servers, Victor and Oscar, went above and beyond to make our stay feel personal and unforgettable. For anyone seeking an intimate, beautifully maintained resort in Tulum, this is truly the place to be.
Read More
YARIV
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

Great staff
YARIV
10.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

Amazing stuff and amazing atmosphere beautiful room
erinn
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

This place is so special. It is absolutely beautiful and the staff are incredible and so attentive. My fiancée and I stayed here mid November and the beach and water were so clean. The food and drinks were beyond delicious. Special thank you to Ricardo who made our stay at Umi extra enjoyable and upgraded our room. We will miss this place but definitely be back ❤️
Read More
Claudia
10.0
/10
Diulas 21 minggu yang lalu

Hotels.com verified review

El personal muy amable,servicio excelente y personalizado,muy agradable la estancia
Annik
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 21 minggu yang lalu

Expedia Group verified review

We had a great stay, the room ocean view with rooftop was amazing and the staff was very nice making sure our vacation was perfect, thank you for a great week!
Rahel
4.0
/10
Diulas 22 minggu yang lalu

Hotels.com verified review

Overall service was not what we expected in that pricerange. Had to switch rooms because of mold. Werent aware of the party music at the weekends
Takayo
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 24 minggu yang lalu

Expedia Group verified review

Amazing staff, amazing food, perfect ambiance and a great location.
Anna
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 25 minggu yang lalu

Expedia Group verified review

Such an amazing hotel, beautiful! Great location, great menu options, staff were great! We can’t wait to come back
Sunita
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 26 minggu yang lalu

Expedia Group verified review

The hotel is very well located in Tulum beach, with direct access to the beach. The staff are really friendly and helpful, as soon as we arrived we were greeted with a very warm welcome from Eliseo, and every member of staff from the concierge team to the restaurant team were always friendly and helpful. I really liked how they communicate with you via WhatsApp before you arrive and during your stay, which is very convenient. Our room was beautiful and relaxing with sea views. Breakfast was included and it was a generous breakfast with fruit and yoghurt plus another breakfast meal on top, also juice and coffees included. We appreciated the long breakfast hours from 8am-1pm so we could take our time and relax. The food is very good quality and reasonable prices in the area. They really take care of nature and are animal friendly, caring for their environment. If there was 1 thing to advise to the hotel I would suggest to have umbrellas for the beach beds. When we laid on the beach, there was no umbrellas for shade so we had to move under a tree. Thank you to the Umi team for making it a great stay.
Read More
Katherine
8.0
/10
Diulas 27 minggu yang lalu

Expedia Group verified review

Overall the hotel was lovely - but I asked a few times why there was nothing being done to manage the outrageous mosquito situation and was told usually they do but they just weren’t now. Every other hotel and restaurant we visited throughout our stay had copal burning as the smoke keeps the mosquitos manageable. I left covered in horrible bites despite going through two bottle of spray. I would wake up with new ones. So… beware.
Read More
Meredith
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

We absolutely loved our syay at Umi tulum. The staff was so kind and accommodating, they even upgraded our room to a beautiful beach front room ! Breakfasts each morning were delicious and cooked to order. The d.j sets at 2pm each day were a great vibe. We feel so lucky to have stayed at this beautiful property.
Jordy
10.0
/10
Diulas 28 minggu yang lalu

Expedia Group verified review

Our room was the best beach view. We could walk out of our room onto the sand. There was a private room pool on our patio. All the staff was amazing. Ricardo at the front desk was so great and helpful in all our bookings. The food was so good we really only ate at the hotel. Our 6 day trip was simply perfect because of UMi hotel. I highly recomend them! Thanks to their fine staff!!
Read More
Alisa
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 29 minggu yang lalu

Expedia Group verified review

Diego & ricardo were amazing! Diego did what he could to aleviate all inconveniences of the room! However, they still remained. Fromthe ceilingn room leaking down drips of water, to No hot water whatsoever. To shower water running into bathroom floor due to no door or cover, ,the door itself to the room made out of wood in a way that leaves it opned and not sealed to block any mosquitoes/outside insects that disturbed our sleep and uncomfortableness! We paid for a birthday arrangement that came out as nice as the Sun allowed but still grateful to diego above all! Did offer upgrade room but we did not want the darker colors that came with it. Ours was bright and light. Just very poor Management from whomever!
Read More
TRAKONNIE
icon-Rekreasi Percutian Keluarga
Rekreasi Percutian Keluarga
4.0
/10
Diulas 29 minggu yang lalu

Expedia Group verified review

Communication through WhatsApp was good. The staff responded in a timely matter. Breakfast was good. However, there were cats around the property and my daughter was allergic to them. It was not stayed before booking. Until it was time to check out things were great, but they wanted to charge me a fee to clean the towels because of makeup stains that were washable. They also tried to say it was blood at first. I was very upsetting to have paid and tipped workers cash to then get charge to clean towels after a stay. No one should have to pay to clean towels it’s a hotel towels are common things to account for.
Read More
Andrew
10.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

This hotel is spectacular. When we were there, it was a little bit quiet, but that was perfect because we had a lot of one-on-one attention from the staff and they really took extra care to make sure that we were very comfortable. Riccardo at the front desk was an exceptional host. Highly recommend.
JESSICA
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 31 minggu yang lalu

Expedia Group verified review

We loved everything about this property, best staff. Communicated through Whatsapp and in person, i was informed about everything happening at the hotel. The hotel staff shared recommendations for example local restaurants around the hotel and even downtown. Some of the staff shared their favorite lagoons in the area too. The rooms were spacious and the common grounds was always clean. Food and drinks was delicious, we enjoyed the breakfast and the fresh ceviche.
Read More
javier
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
10.0
/10
Diulas 33 minggu yang lalu

Expedia Group verified review

Ha sido el mejor hotel que me he quedado en muchos años, estuve en el roof top y vaya que experiencia tab buena, recomiendo para quedarte en pareja sin duda, el trato y atencion de los trabajadores excelente
Sheila
icon-Rekreasi
Rekreasi
10.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

Wow where do I begin. From check in to Check out. I had a wonderful experience. My ocean front room … I have never had anything like it before… two words to describe this place : PEACE & TRANQUILITY. This was my first time doing a Solo trip and I couldn’t have picked a better place. (I was debating between here and Be tulum, so happy I chose this place !!) it’s a lot more private and intimate. Not only was the staff attentive but they also made me feel very safe. Being able to communicate via WhatsApp was a major plus. Response time any time of the day also impressive. To add on … the food on property … OMG BOTH restaurant and cafe .. *chefs kiss* the salmon dish (MUST TRY!!) and the French dip sandwich !!!!!! I cannot brag enough. Also must try, the date and banana toast at the Bi polar cafe !!! I could go on and on but I’m sure you get it. Last but not least, THANK YOU to Diego and Ricardo !! Who were both super amazing and there to help from check in to check out. As a solo female traveler it felt good to feel safe in a place I have never been. I appreciate it and can’t wait to return !!!
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