Hilton Glasgow

I am filling this feedback out on behalf of my husband who had made the booking. We had made the booking for my husbands 40th birthday and whilst we enjoyed the stay. There was a few things that could have been better l, firstly we did not have a good nights sleep, the room above us was clearly having a late night party and whilst I understand noisey neighbours is perhaps a risk you take when staying in a hotel, this impacted our children and the next day for us all. As we were all very tired from being woken up several times in the night. The other thing that was disappointing was the pool temperature, although staff at the pool said it was what it should be it felt very cold so much so my 5 years old son didn’t want to get back in it after being out for a short period of time. The pool was one of the reasons we booked the hotel so the children had an activity to do within the hotel so that was disappointing. Lastly I ordered room service on one occasions, originally the staff member has said it would only remake 15-20 mins but it ended up taking closer to 50 mins which again was disappointing. This stay was for my husbands 40th birthday so was supposed to be special. Can this feedback please be passed on to Hilton hotels and them come back to me directly on my email address which is s_h_mcgregor@hotmaim.com Thanks, Sian McGregor

Just perfect!

Breakfast has a wide variety, just very busy

Muy nuevo, limpio, amplio, excelente desayuno

Phenomenal stay. Modern, expansive and clean throughout. Professional staff. Pool/sauna area included with stay. Excellent value and highly recommended.

Ticked all the boxes.

Fantastic staff, friendly, professional and very accommodating.

Clean room quite hotel

Great room and facilities. Parking on site great too

Perfect city centre location. Spa was very relaxing

Brilliant

Quick check in, lovely room and bathroom. Big, comfy bed.

Good size room & comfortable bed. Quiet even being next to a busy road. Convenient location for attending SECC

Great stay

Great stay! Friendly staff

Absolutely terrible. We booked two rooms, and despite having the confirmation, only one room was booked. Hotels.com didn't offer any help, the Hilton would not originally honour the booking, it took almost two hours after an extremely long drive, to get this sorted.

Spacious room, good breakfast & nice location.

The room was nicely decorated. There was an issue with the shower slow to drain and also no conditioner in the supplied bottle.

Everything was excellent with the stay. Friendly helpful staff

The entire visit, although a short one was excellent!! From the initial checking in proceedure, to the cleanliness of the room & the breakfast was amazing! We will definately use thw Glasgow Hilton again! Tremendous staff too!