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Thainstone House

Hotel
Mencari bilik untuk anda...
8.2
/10
Sangat Baik
469 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Amanda

10.0
/ 10
East check in and check out. Breakfast is superb!! Staff all really nice. Excellent facilities and room size was fantastic. Clean room and facilities.

anne

10.0
/ 10
Fantastic hotel great staff friendly helpful. Food was excellent, came in a solo trip with my dog . The grounds were something else . Can’t wait to go back x

Astrid Huis in t

10.0
/ 10
Personeel erg behulpzaam en vriendelijk. Ietwat meer uitleg over de grote van de kamers zou een suggestie zijn. Verder prettig hotel en voldoende parkeergelegenheid.
Di Kawasan
Lihat Peta
Inverurie, Aberdeenshire, Scotland, AB51 5NT

Kemudahan Utama

Lihat Lebih
Restoran
Kolam Renang
Meja Depan 24 jam
WiFi
Lif
Penginapan di Thainstone House ialah pilihan yang baik apabila anda melawat Aberdeenshire. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Thainstone House

Inverurie, Aberdeenshire, Scotland, AB51 5NT
Temui Lebih Banyak Tempat
Lobi Thainstone House
Lobi 2 Thainstone House

Ketahui Lebih Lanjut Mengenai Thainstone House

General


Berdekatan dengan The Pine Lodge Golf Centre

Location


Terletak di Inverurie, Thainstone House berada di lokasi luar bandar, dalam lingkungan 5 minit memandu dari Kintore Town House dan Kelab Golf Inverurie. Hotel spa ini berada 2.7 km dari The Pine Lodge Golf Centre dan 3.4 km dari Little Treasures.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

The Pine Lodge Golf Centre - 2.6 km / 1.6 mi
Little Treasures - 3.3 km / 2.1 mi
Kintore Town House - 3.4 km / 2.1 mi
Kintore Library - 3.8 km / 2.4 mi
Kintore Play Park - 4 km / 2.5 mi
Kelab Golf Inverurie - 4.2 km / 2.6 mi
Kelab Golf Kintore - 4.6 km / 2.8 mi
Bogbeth Park - 5.2 km / 3.3 mi
Place of Origin - 5.7 km / 3.5 mi
Kemnay Library - 5.7 km / 3.6 mi
Kemnay Village Hall - 5.8 km / 3.6 mi
Kemnay Golf Club - 7 km / 4.4 mi
Easter Aquhorthies Stone Circle - 7.6 km / 4.8 mi
Monymusk Village Hall - 11.4 km / 7.1 mi
Kilang Penyulingan Glen Garioch - 11.9 km / 7.4 mi

Lapangan terbang pilihan untuk Thainstone House adalah Lapangan Terbang Arbedeen (ABZ) - 15.9 km / 9.9 bt

Facilities


Luangkan masa untuk memanjakan diri anda di spa perkhidmatan penuh. Anda tentu sekali akan menghargai kemudahan rekreasi, yang termasuk kolam renang tertutup dan pusat kecergasan. Hotel zaman Victoria ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan bilik arked/permainan.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk daftar keluar ekspres, surat khabar percuma di lobi dan perkhidmatan pencucian kering/dobi. Kemudahan acara di hotel ini terdiri daripada ruang persidangan dan bilik mesyuarat. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.

Dining


Nikmati masakan tempatan di The Green Lady, sebuah restoran mewah yang menampilkan bar/ruang istirahat, atau memilih untuk menjamu selera dalam bilik dengan menggunakan Perkhidmatan bilik 24 jam yang ditawarkan. Sarapan penuh disajikan pada hai minggu dari 7:00 hingga 9:30 dan pada hujung minggu dari 8:00 hingga 10:00 dengan dikenakan bayaran.

Rooms


Selesakan diri anda di salah satu daripada 48 bilik tamu yang menampilkan stesen dok iPod dan televisyen skrin rata. Bilik anda disediakan dengan sebuah katil tilam berlapik. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut.

Semua kemudahan dari Thainstone House

Bar, Kafe dan Lounge Thainstone House
Bar, Kafe dan Lounge
Kolam Renang Thainstone House
Kolam Renang
Kemudahan Hiburan Thainstone House
Kemudahan Hiburan
Pusat Kecergasan Thainstone House
Pusat Kecergasan
Dewan Majlis Thainstone House
Dewan Majlis

Perkhidmatan Hotel

  • Perkhidmatan dobi
  • Suratkhabar di lobi
  • Perkhidmatan perkahwinan
  • Penyimpanan bagasi
  • Daftar keluar ekspres
  • Kakitangan berbilang bahasa
  • Penyambut tetamu 24 jam
  • Pekerja rencam

Aktiviti

  • Kolam renang tertutup
  • Kawasan berkelah
  • Taman
  • Spa
  • Barbeku

Umum

  • Bankuet
  • Pendiangan di lobi
  • Parkir

Kemudahan Umum

  • Kawasan bebas rokok
  • Lif

Kemudahan Perniagaan

  • Bilik mesyuarat
  • Bilik persidangan

Sukan & Rekreasi

  • Bilik permainan
  • Kecergasan

Makanan dan Minuman

  • Sarapan

Kemudahan Internet

  • WiFi percuma

Polisi Penginapan & Maklumat Umum di Thainstone House

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 00:00
Daftar keluar:
Sebelum 11:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit; wang tunai tidak diterima
  • Ciri-ciri keselamatan di hartanah ini termasuk pengesan karbon monoksida, pemadam api, pengesan asap, sistem keselamatan, alat pertolongan cemas, dan pengadang tingkap
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Limited Number Of Pets In Room
Baca Semua

Maklumat Umum

Kemudahan Popular
Restoran, Kolam Renang, Meja Depan 24 jam, WiFi, Lif
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 00:00 - hingga 11:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Thainstone House
48
Bilangan tingkat di Thainstone House
3
Fasilitas lain di Thainstone House
Perkhidmatan dobi, Suratkhabar di lobi, Perkhidmatan perkahwinan, Penyimpanan bagasi, Daftar keluar ekspres

Soalan lazim tentang Thainstone House

Apa facilities yang tersedia di Thainstone House?
Berikut facilities yang ada di Thainstone House seperti Restoran, Kolam Renang, Meja Depan 24 jam, WiFi, Lif. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Thainstone House?
Masa check-in di Thainstone House bermula dari 15:00 - 00:00 manakala masa check-out ialah pada Sebelum 11:00
Adakah Thainstone House menyediakan sarapan pagi?
Ya, Thainstone House menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Thainstone House?
Thainstone House ialah hotel bertaraf 4.0-bintang.
Berapakah bilangan tingkat di Thainstone House?
Thainstone House mempunyai 3 tingkat.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Thainstone House

Penilaian & Ulasan Keseluruhan Thainstone House

Sumber lain (469)
8.2
Sangat Baik
Daripada 469 ulasan
Kebersihan

8.6

Keselesaan Bilik

8.6

Lokasi

6.0

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Thainstone House

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Kevin
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

The room was reasonably clean but looked very tired and dingey, shower head holder was broken and when using rain shower,bath screen too short and flooded the bathroom floor. Have stayed in a lot better for a lot less!!
david
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

We arrived at Thainstone Hotel on Saturday late afternoon . We asked to book our meal for supper as we were going to a show just across from hotel , as the show starts at 7.30 , we needed to book a meal a bit earlier , the receptionist said we can’t serve meals till 7.30 as there is a wedding in process. She said she will ask the chef but he said no . Even a sandwich would b better than nothing , but no . She said she couldn’t even offer a bag of crisps as they hadn’t any of them either..So we had no supper. This stay was supposed to be a special treat as we had just had our 47th wedding anniversary. In the morning we were supposed to have showers , I put on the shower , but or the time I got the right temperature the bottom was full of water and black stuff was coming out of drain , so that was no shower for us both . On the good side breakfast was really good . But for £163.99 and 4 Star we was extremely disappointed .
Read More
Mark
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

A night away with a great breakfast
Amanda
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

East check in and check out. Breakfast is superb!! Staff all really nice. Excellent facilities and room size was fantastic. Clean room and facilities.
anne
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Fantastic hotel great staff friendly helpful. Food was excellent, came in a solo trip with my dog . The grounds were something else . Can’t wait to go back x
David
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Great staff. Very helpful with everything we needed. Loved the breakfast.
neil
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Bar was lacking a good sellection of malt whisky and they dont have the correct glasses for each drink. No dedicated bar person and the bar closed at 22.30pm
Astrid Huis in t
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Personeel erg behulpzaam en vriendelijk. Ietwat meer uitleg over de grote van de kamers zou een suggestie zijn. Verder prettig hotel en voldoende parkeergelegenheid.
Sue
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

The place is picturesque and it could be so much more if they put effort in. The bed was comfortable but not the pull out bed. The breakfast was ok, staff was very limited sometimes you were waiting half HR for a seat when really there were not that many guests. The pool had some work done and the saw dust was sitting on the side for two days. Shame as it a lovely building.
Read More
John
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

We loved the stay at Thainstone. Extremely good value considering the pool and gym are included. The room was described as 9 square metres. It was much bigger than this. Breakfast was very good
Isobel
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

The breakfast was 1st class on both hot and cold selection and presentation was lovely. The room was missing modern essential of bedside sockets for phones The mocktails were very dull indeed
John
icon-dengan Rakan
dengan Rakan
4.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Currently service at the Thainstone House Hotel is falling far short of expectations and leaving guests such as ourselves disappointed. The staff at the hotel work incredibly hard and are polite despite the pressures they are under. However too few staff meant that we encountered numerous service issues. For example, at breakfast there was a 10 – 15 minute wait for a table, food stuffs unavailable from the buffet, numerous uncleared tables and almost no staff around to take your order. Staffing in the evening was similarly problematic. Perhaps the crowning glory of an underwhelming experience was when, on Saturday night we were told we could not order cocktails as there was no-one on duty who knew how to make them. Although the hotel is taking bookings on its web site for its fine dining restaurant, it is closed to guests and all meals are served in the hotel bar. Ironically, after you have eaten in the bar, you receive an email asking you for feedback on your dining experience in the Green Lady. One reason we chose the Thainstone House was because of the restaurant. Knowing it is not available and to keep advertising it, is a questionable business practice. Sadly nothing in this post appears new, other guests have made similar points - having now stayed there, I understand why it is compared to Fawlty Towers
Read More
Alleyne
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

This “spa” hotel has no right to be called that. The leisure facilities were disgusting. When I arrived I was met with an employee complaining that she wasn’t at work but had to clean up as it hadn’t been done. There were wires hanging out of walls, broken wood in the changing rooms, wet paint on walls and doors. Zero warning signs! Broken tiles everywhere and the swimming pool was mouldy and had broken tiles on the steps entering the pool and a hole next to the jacuzzi where someone could easily get a foot stuck. Steam room- gross! Sauna was dirty and broken, rotting wood with visible nails sticking up! Outside the hot tub was empty and not working. The list goes on and I don’t have enough room to write everything! The nappy bin was stinking and clearly wasn’t emptied regularly! The gym had new equipment but again, dusty and dirty. Absolutely shocking! I complained to the manager and she made excuses for everything! We told her it was dangerous to even open the facilities to the public! If this was being inspected it would have to be closed, I’m certain of it. We got shown to our room which was in the roof. There was an awful damp/mould patch above the bed on the sloping ceiling. Creepy pictures and rotting windows! This room should not even be used until the ceiling was fixed! We moved to a different room and had a neighbour with a barking dog! We have photos! This hotel needs to close or have a massive renovation. Awful and ruined our day and night!
Read More
Barry
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

What should have been a special, long-overdue break turned into a complete disaster. My wife and I were evacuated in the middle of the night due to a gas leak—a genuinely frightening experience. We were abruptly forced out of the hotel with no proper reassurance or handling of the situation, which alone is unacceptable. We were offered “alternative accommodation,” but it did not have the same facilities or standard as what we had paid for. Given the circumstances and the time of night, we chose to make our own way home instead. This was our first time away since having our son, and the trip was completely ruined. To make matters worse, the hotel has refused any refund or compensation, despite the stay being cut short due to a serious safety issue entirely outside of our control. That response speaks volumes about how they treat their guests when something goes wrong. Safety concerns, a ruined stay, and zero accountability. I would strongly recommend looking elsewhere if you value basic duty of care and customer service.
Read More
Michael
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

We were evacuated to a Holiday Inn in Westhill at early morning because of a gas leak. The staff were most helpful, the breakfast the previous morning was sufficient. As we are both in our eighties was quite stressful. Ann
Will
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

Staff were fantastic. Food great and room was very clean
Brian
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Staff were all lovely, both evening meal and breakfast was great. Big menu with lots of choice for breakfast. Room was lovely and the most fantastic powerful shower I've ever had
william
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

Staff where very good, amenities terribly, closed bar and restaurant at 6pm, on 31/12/25, everything was geared for there ball, (which was a shocking price of £90 plus), room was noisy with coughing from gent next door every few minutes, people walking and moving above, doors creaking and banging every time people coming and going, asked for another room, told there was none, if you wanted a drink you had to ask receptionist, who then showed you the room to sit in which only had 4 tables but not enough chairs, they opened a door in the room, and what was there a BAR, got chairs, then they locked door, after getting our drinks, not enough staff on duty, and a staff member said the same thing, had a meal in restaurant on New Year day, with no heating, people sitting with coats on. There was a log fire with plenty off logs, when asked why was it not on, said it doesn't put out a lot of heat, have a picture of a guy with his hoody top up over his head, he was sitting at the back of us, will definitely not be going back there, staff where very friendly and helpful, but where run of there feet, i would imagine the people at the ball had a good time, at the expense of the people who did not go. Happy New Year to all that where there.
Read More
Ewan
icon-Rekreasi PET
Rekreasi PET
10.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Staff were incredibly nice and helpful, especially Fay (hopefully I've spelt her name correctly). Food is brilliant and the bar area is such a nice place sit. Only thing I would maybe say is the lighting in the restaurant is quite bright but that is being a bit pernickety. I would highly recommend staying there. I very much doubt you'll find better in the area.
Read More
Jacqueline
10.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

Staff very courteous.
Bilangan ulasan setiap halaman
20
40

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Lain-lain 4 Thainstone House

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Penilaian & Ulasan Keseluruhan Thainstone House

Sumber lain (469)
8.2
Sangat Baik
Daripada 469 ulasan
Kebersihan

8.6

Keselesaan Bilik

8.6

Lokasi

6.0

Perkhidmatan dan Kemudahan

8.8

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Thainstone House

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Kevin
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 13 minggu yang lalu

Hotels.com verified review

The room was reasonably clean but looked very tired and dingey, shower head holder was broken and when using rain shower,bath screen too short and flooded the bathroom floor. Have stayed in a lot better for a lot less!!
david
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 14 minggu yang lalu

Expedia Group verified review

We arrived at Thainstone Hotel on Saturday late afternoon . We asked to book our meal for supper as we were going to a show just across from hotel , as the show starts at 7.30 , we needed to book a meal a bit earlier , the receptionist said we can’t serve meals till 7.30 as there is a wedding in process. She said she will ask the chef but he said no . Even a sandwich would b better than nothing , but no . She said she couldn’t even offer a bag of crisps as they hadn’t any of them either..So we had no supper. This stay was supposed to be a special treat as we had just had our 47th wedding anniversary. In the morning we were supposed to have showers , I put on the shower , but or the time I got the right temperature the bottom was full of water and black stuff was coming out of drain , so that was no shower for us both . On the good side breakfast was really good . But for £163.99 and 4 Star we was extremely disappointed .
Read More
Mark
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Expedia Group verified review

A night away with a great breakfast
Amanda
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

East check in and check out. Breakfast is superb!! Staff all really nice. Excellent facilities and room size was fantastic. Clean room and facilities.
anne
10.0
/10
Diulas 15 minggu yang lalu

Hotels.com verified review

Fantastic hotel great staff friendly helpful. Food was excellent, came in a solo trip with my dog . The grounds were something else . Can’t wait to go back x
David
icon-Percutian Keluarga
Percutian Keluarga
10.0
/10
Diulas 16 minggu yang lalu

Expedia Group verified review

Great staff. Very helpful with everything we needed. Loved the breakfast.
neil
icon-Rakan dan Keluarga dengan Rakan
Rakan dan Keluarga dengan Rakan
8.0
/10
Diulas 16 minggu yang lalu

Hotels.com verified review

Bar was lacking a good sellection of malt whisky and they dont have the correct glasses for each drink. No dedicated bar person and the bar closed at 22.30pm
Astrid Huis in t
icon-dengan Rakan
dengan Rakan
10.0
/10
Diulas 18 minggu yang lalu

Expedia Group verified review

Personeel erg behulpzaam en vriendelijk. Ietwat meer uitleg over de grote van de kamers zou een suggestie zijn. Verder prettig hotel en voldoende parkeergelegenheid.
Sue
icon-dengan Anak
dengan Anak
6.0
/10
Diulas 19 minggu yang lalu

Expedia Group verified review

The place is picturesque and it could be so much more if they put effort in. The bed was comfortable but not the pull out bed. The breakfast was ok, staff was very limited sometimes you were waiting half HR for a seat when really there were not that many guests. The pool had some work done and the saw dust was sitting on the side for two days. Shame as it a lovely building.
Read More
John
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 19 minggu yang lalu

Hotels.com verified review

We loved the stay at Thainstone. Extremely good value considering the pool and gym are included. The room was described as 9 square metres. It was much bigger than this. Breakfast was very good
Isobel
icon-dengan Anak
dengan Anak
8.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

The breakfast was 1st class on both hot and cold selection and presentation was lovely. The room was missing modern essential of bedside sockets for phones The mocktails were very dull indeed
John
icon-dengan Rakan
dengan Rakan
4.0
/10
Diulas 20 minggu yang lalu

Expedia Group verified review

Currently service at the Thainstone House Hotel is falling far short of expectations and leaving guests such as ourselves disappointed. The staff at the hotel work incredibly hard and are polite despite the pressures they are under. However too few staff meant that we encountered numerous service issues. For example, at breakfast there was a 10 – 15 minute wait for a table, food stuffs unavailable from the buffet, numerous uncleared tables and almost no staff around to take your order. Staffing in the evening was similarly problematic. Perhaps the crowning glory of an underwhelming experience was when, on Saturday night we were told we could not order cocktails as there was no-one on duty who knew how to make them. Although the hotel is taking bookings on its web site for its fine dining restaurant, it is closed to guests and all meals are served in the hotel bar. Ironically, after you have eaten in the bar, you receive an email asking you for feedback on your dining experience in the Green Lady. One reason we chose the Thainstone House was because of the restaurant. Knowing it is not available and to keep advertising it, is a questionable business practice. Sadly nothing in this post appears new, other guests have made similar points - having now stayed there, I understand why it is compared to Fawlty Towers
Read More
Alleyne
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 20 minggu yang lalu

Hotels.com verified review

This “spa” hotel has no right to be called that. The leisure facilities were disgusting. When I arrived I was met with an employee complaining that she wasn’t at work but had to clean up as it hadn’t been done. There were wires hanging out of walls, broken wood in the changing rooms, wet paint on walls and doors. Zero warning signs! Broken tiles everywhere and the swimming pool was mouldy and had broken tiles on the steps entering the pool and a hole next to the jacuzzi where someone could easily get a foot stuck. Steam room- gross! Sauna was dirty and broken, rotting wood with visible nails sticking up! Outside the hot tub was empty and not working. The list goes on and I don’t have enough room to write everything! The nappy bin was stinking and clearly wasn’t emptied regularly! The gym had new equipment but again, dusty and dirty. Absolutely shocking! I complained to the manager and she made excuses for everything! We told her it was dangerous to even open the facilities to the public! If this was being inspected it would have to be closed, I’m certain of it. We got shown to our room which was in the roof. There was an awful damp/mould patch above the bed on the sloping ceiling. Creepy pictures and rotting windows! This room should not even be used until the ceiling was fixed! We moved to a different room and had a neighbour with a barking dog! We have photos! This hotel needs to close or have a massive renovation. Awful and ruined our day and night!
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Barry
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 29 minggu yang lalu

Hotels.com verified review

What should have been a special, long-overdue break turned into a complete disaster. My wife and I were evacuated in the middle of the night due to a gas leak—a genuinely frightening experience. We were abruptly forced out of the hotel with no proper reassurance or handling of the situation, which alone is unacceptable. We were offered “alternative accommodation,” but it did not have the same facilities or standard as what we had paid for. Given the circumstances and the time of night, we chose to make our own way home instead. This was our first time away since having our son, and the trip was completely ruined. To make matters worse, the hotel has refused any refund or compensation, despite the stay being cut short due to a serious safety issue entirely outside of our control. That response speaks volumes about how they treat their guests when something goes wrong. Safety concerns, a ruined stay, and zero accountability. I would strongly recommend looking elsewhere if you value basic duty of care and customer service.
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Michael
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 30 minggu yang lalu

Expedia Group verified review

We were evacuated to a Holiday Inn in Westhill at early morning because of a gas leak. The staff were most helpful, the breakfast the previous morning was sufficient. As we are both in our eighties was quite stressful. Ann
Will
icon-Perjalanan Perniagaan
Perjalanan Perniagaan
10.0
/10
Diulas 31 minggu yang lalu

Hotels.com verified review

Staff were fantastic. Food great and room was very clean
Brian
icon-dengan Pasangan
dengan Pasangan
10.0
/10
Diulas 32 minggu yang lalu

Hotels.com verified review

Staff were all lovely, both evening meal and breakfast was great. Big menu with lots of choice for breakfast. Room was lovely and the most fantastic powerful shower I've ever had
william
icon-dengan Pasangan
dengan Pasangan
4.0
/10
Diulas 33 minggu yang lalu

Hotels.com verified review

Staff where very good, amenities terribly, closed bar and restaurant at 6pm, on 31/12/25, everything was geared for there ball, (which was a shocking price of £90 plus), room was noisy with coughing from gent next door every few minutes, people walking and moving above, doors creaking and banging every time people coming and going, asked for another room, told there was none, if you wanted a drink you had to ask receptionist, who then showed you the room to sit in which only had 4 tables but not enough chairs, they opened a door in the room, and what was there a BAR, got chairs, then they locked door, after getting our drinks, not enough staff on duty, and a staff member said the same thing, had a meal in restaurant on New Year day, with no heating, people sitting with coats on. There was a log fire with plenty off logs, when asked why was it not on, said it doesn't put out a lot of heat, have a picture of a guy with his hoody top up over his head, he was sitting at the back of us, will definitely not be going back there, staff where very friendly and helpful, but where run of there feet, i would imagine the people at the ball had a good time, at the expense of the people who did not go. Happy New Year to all that where there.
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Ewan
icon-Rekreasi PET
Rekreasi PET
10.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Staff were incredibly nice and helpful, especially Fay (hopefully I've spelt her name correctly). Food is brilliant and the bar area is such a nice place sit. Only thing I would maybe say is the lighting in the restaurant is quite bright but that is being a bit pernickety. I would highly recommend staying there. I very much doubt you'll find better in the area.
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Jacqueline
10.0
/10
Diulas 34 minggu yang lalu

Hotels.com verified review

Staff very courteous.
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