AC Hotel Iberia Las Palmas

The front desk staff was very helpful! Javier in particular got us where we wanted to be by looking up bus schedules and even printed them off for us. Cleaning staff always greeted us a a smile and hello.

Rent och fint rum. Vänliga och hjälpsamma 🌹❤️personal

Habitación muy amplia, personal amable

The staff were amaizing in the reception Andrea helped us reserve our bag and check out which was seemless. The dinner stuff :santia i not sure of spelling and Andriu were so helpful and friendly .The staff in the breakfast buffet were ok though we were asked for our room number twice ( the first time at the door which is natural and the 2nd time whilst getting our food.The room and corrindors were charcoal with no light so a bit depressing.The bathroom had a brezze come through a small gap and the fitting of the shower look like a caravan with a plastic base.Overall all the bathroom needs an uplift.The breakfast was so poor I should have followed my instinct not to go .We addeded last min at the hotel and regret .The tongs were so small they were held by many as they should and too small that the handle was placed on the food so when one picked them , the handle part they touched the food.The choice was limited and the hot food was cold for three days ( the veg and something labelled bacon but looked like sausage however the other day on one day labelled ssusage) The pastries and fruit did not look apertizing .The only thing I enjoyed was the statndard bread and butter with herbal tea.I chose the hotel cause the general reviews were 8.2 but was so dissapointed cause the rating are misleading .I will never trust ratings again.There were comments relating to my experience which I ignored so my lesson is to check for a theme in reviews.Location is great thats all.

Frokost ok ingen balkong 😩

Employers friendly however hotel was badly maintained , housekeeping not good managed and the lifts were not working In a hotel with 300 rooms on could expect More than on elevator taking 2 people to be functional

Allt toppen i vår stora Junior Svit med balkong på 11:e våningen 👍🙂 Bästa personalen nånsin under våra 12 dagar där, och jag rest mycket i mitt LIV. HÖGSTA BETYG! Vi åker tillbaka dit efter Jul igen! Hälsningar Susanne Kennegård

Das Personal war super und freundlich! Das Zimmer war allerdings schon sehr in die Jahre gekommen, die Möbel waren schon sehr „verbraucht“. Das Zimmer mit dem Meerblick war prima, allerdings war die Autobahn direkt vor dem Hotel sehr laut. Der Weg zum Wasser führte erst sehr umständlich durch eine echt eklige Unterführung…und dann kam man noch nicht mal vor lauter Betonpalisaden an‘s Wasser dran…der Strand/ direkter Wasserzugang war ca. 3 km entfernt!

As I was being dropped off at the hotel at 12 noon with luggage, I sent a message to the hotel the day before, asking if I could leave it with them, then come back to check-in at 3 pm. I received a reply the following day AFTER I'd actually checked in: I really didn't expect it would take them so long to respond. On arrival at the hotel around 12.15, I was met by the backs of 3 monitors spaced along the reception desk, with the tops of 3 receptionists' heads above. When I heard one of them speak, I had to presume they were addressing me. (If the monitors were at an angle, at least I could see faces). The receptionist I spoke to wasn't particularly welcoming and just photocopied my passport. I was told where to take my luggage: an office to the side of reception which had furniture, and many pieces of luggage stored randomly. There was no lock on the door and nobody monitored access. I was told to return at 3 pm to check-in, but when I did so, a room wasn't available and had to wait until nearly 3.30 pm. Being told "housekeeping is busy" just made me feel like a nuisance. When I retrieved my luggage, nobody checked the legitimacy of my being in the "office", so the security there was nil. For the record, when I checked out, the receptionist I spoke to was very helpful and took me to a locked room to leave my luggage for a few hours, and given a receipt. I cannot believe the difference between the Saturday and the Monday reception staff! No space left to comment on my room :-(

Gammalt slitet rum, stökig frukost utan ett rum med någon akustisk.

Chambre vieillotte qui nécessite un bon rafraîchissement, salle de bain noircie et rouillée. Ascenseur dysfonctionnel qui nous a obligés à plusieurs reprises à monter et descendre 8 étages!

Excelente hotel, ótima localização, ótimo quarto

Everything was perfect

The room was is poor conditions for the cost of it. The shower drainage was block and towels have lipstick mark

Kaikki toimi hyvin, hotelli ja palvelut.

Clean and spacious room, one sad thing was the wifi - it wasn't stable, I basically couldn't connect to the wifi

Habitación correcta y personal amable

Room was clean and pool area on the top with great views was splendid. Only negative was the WiFi from room on the 9th floor was poor

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The room was clean and bed was comfortable. Breakfast was great! But what really got me was the kind gentleman who checked us in. I asked for a couple of extra coffee pods for the morning and he showed up to our room a little bit later with a bunch of them. Just really great service, with a friendly attitude. The woman checking us in for breakfast was the same -- very personable and very helpful!! So the hotel was good -- the staff was excellent.