Doubletree by Hilton New York Times Square South

I filtered my search for hotels with Parking and double tree was selected. However when I arrived (under an heavy rain), I was told that the Parking was located 2 blocks away and there was no way to park the car in front of the hotel to unload the luggage, and there was no parking vallet to take the car.

Good

Small room but hotel was quiet and friendly

Nice Staff.

The hotel is wonderful. It’s affordable, clean, and in the heart of NYC. I plan to go back for my next trip in NYC

The staff is fantastic. The location of the hotel was convenient. Unfortunately, the area directly in front of the hotel was filthy at times.

it was clean and well staffed

Very good hotel. Bathroom didn’t have actual door with locks. That was the only bad thing.

Good property to stay and explore downtown New York

Great! Staff always had a smile.

Very hospitable!

4 night break, view of surrounding buildings, clean, pleasant hotel. Good lication. Easy access to attractions and subway. Felt safe. Staff were friendly and helpful. Room and beds comfortable, barhroom clean and serviced daily. Would stay again

We were uncomfortable. Room is tiny and we had a “king” bed. However, it was not the standard length. When I complained about it, the guy at the front desk said it was different than where we live. Switched to a nicer hotel and the bed is much longer. Not a good hotel for tall people.

Honestly was quite disappointed as the check in experience was awful. I arrived early and had great experience with the staff that checked in my bag while I explored the city. When I came back for check in, the man who checked me in was very rude. After waiting over 30 minutes for my bag, as I saw those coming in after me already got theirs within a few minutes, I had to go directly to the staff that the bag tags are handed to, just to find the check in staff didn’t give them my bag tag. Before then, the front desk had asked what I was waiting for and I told them my bag and no one went to get it again. The staff that opened the doors and grabbed the bags were very friendly throughout my whole stay and quickly went to get my bag when they realized they hadn’t been given the tag. I noticed this type of service was not the same for anyone else. I was not smiled at, greeted properly, given a free upgrade like others in the elevator received without asking, or even the cookie that’s promised to everyone. The rooms were okay, very small. There were small bugs in the shower. Housekeeping was fantastic otherwise also very friendly. I had stayed here as a friend had recommended it and had a great experience especially with check in but I can’t say the same about my stay.

Overall good experience. Just extremely small & expensive. However, the location is great!

便利な場所なのは良いが、外の雑音がダイレクトに聞こえることと、部屋が狭いのが残念。 スタッフはみな親切。

Excellent property for business or family travel. Hotel is clean, rooms are modern and breakfast is good too. An affordable choice in NYC

Great location and great staff !!

no one could find our reservation. The enture experience was a nightmare to include calling ALL of the Hilton numbers for help.

Very small rooms and tiny lobby. Not worth the money.