DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls

Great stay amazing view of the Niagara falls. clean fresh room and a beautiful soaker tub . Chalet style hotel with a big pool and Jacuzzi.

Started out pretty good. Staff service level is what you would typically expect from other hotels. Had breakfast at the in house restaurant. Dont order the peameal bacon. Mine were stale and paper thin. We also booked for the pool. Doubletree hotels typically have a great pool and this one as well very nice. Except we were overtaken by group of boys not respecting the pool rules and parents started drinking beer which is illegal. Biggest dissapointment came from the hotel where they took no action against it. 2 nights in a row we were not able to enjoy our main purpose of stay. My daughter was very dissapointed. We were given 1 free parking night and a late checkout as a compensation but i think the hotel dropped the ball on this one as i am sure i was not the only one made complaints. If it had not beem for this incident our stay would have been enjoyable.

The staff was fantastic and a gorgeous lobby with nice coffee shop

The room was great was on the top floor. It was very quiet. Beds were comfy, also couldn’t figure out how to disable all the French tv stations… barely any English tv. Two downsides….was unable to use the pool because there was a children’s hockey tournament and it was a very busy and loud place. Also, the restaurant really lacked the food was not good. The salmon was burned and the rice tasted like microwaveable rice. There were also a lot of bones in my pickerel dinner. It also took an hour and 20 minutes to receive any food. Would not recommend Buchanan’s restaurant, but definitely recommend the hotel.

Amazing overall worth everydollar

Beautiful hotel, great location. Closer to new casino but not far from Clifton Hills. Starbucks, bar and restaurant in hotel a big plus. Highest floors for decent falls view

Very clean and friendly. Walking distance to everything the Falls had to offer and of course — love the warm cookie

clean and nice pool and hot tub

The staff was amazing right from our arrival, check in, and departure.

Very enjoyable. Excellent restaurant and amazing servers

More eating facilities, restaurants. Need more than the very basic cable.

One of the cleanest hotels my boyfriend and I have stayed in. We were overly pleased from the time we checked in. Very clean and beautiful exterior/interior. We stayed in the King suite and it had a wonderful view overlooking the city and we could see the Niagara river as well as the American falls. Our room was very clean and although we do not like carpet you can tell it was fairly new and cleaned thoroughly. My boyfriend enjoyed a beautiful massage at the Aveda spa and I enjoyed some time at the clean, well maintained hot tub and pool in the lower level. Checking in and out was hassle free and simple. Certainly enjoyed the warm complimentary cookie. We enjoyed a meal at a local restaurant but the hotel has a restaurant and Starbucks inside, making dining options easy and accessible. We certainly will book again, not a single worry or complaint. Highly recommend!!

2nd time we've stayed here and would come back agai.

The heat was very high and the room was very stuffy and triggered my sinuses and I to turn off the heat and open the window vents and has to get a fan from the front desk just to keep some type of cool air flow .... Other than that ..it was a great hotel wit all the amenities u could ask for!!! Will stay again in the future

Beautiful hotel.

Warm cookies on check in. Staff are great and accommodating. Property is “tired” rooms need updates, in hotel restaurant was meh.

Away from hustle and bustle

Lacked eating options.

We really enjoyed staying in the hotel. Will definitely visit again.

Terrible customer service