Hilton Garden Inn Saskatoon Downtown

The hotel was good, beds were comfy and the staff was great. The hotel was under construction while we were there which was fine it didn't bother us. BUT, the rooms are not sound proof at all. You hear everyone in the hall way and we had an adjoining room (not used as one) and at 5:50 a.m. the people in the room next too started talking and it sounded like they were sitting on the end of our bed. It was so loud. And they seemed to be speaking in their normal voices. So we didn't get a lot of sleep. Bring ear plugs, but otherwise it was good.

Location

The room was nicely renovated, there wasn't much hot water I had to put the faucet on full hot and the shower was mediocre. Also pool was closed still for renovation but wasn't mentioned in the booking.

The hotel is undergoing major renovations so the front desk is a complete disaster area and the visual when you walk in the front entry is far from ideal. Setting that aside, the room was newly-renovated and quite spacious. BUT if you use a Fire Stick or some other HDMI device when you travel to watch your own Netflix, Crave, local TV programs etc, you will be disappointed, and I'd recommend choosing another hotel. We take an Amazon Fire Stick 4K streaming device with us everywhere we go around the world and have successfully used it in every hotel we've ever visited -- except this one. And when I inquired with the helpful front desk associate (who actually came to the room to try to help us connect the stick to the WiFi), we were told Hilton has specifically made their WiFi reject any login attempts from these kinds of units. That's a major fail. We were able to connect our iPhones and iPads, but were told no 'casting' would be available to the TVs either. I can't imagine why Hilton has decided to do this, considering how many customers in this day and age carry their own devices. But there you go. Forewarned is forearmed. The room itself was comfortable and very clean, bed was comfy and you'll find a nice selection of Keurig coffee and tea pods for your morning brew.

The staff were amazing, the bikes you can borrow were wonderful. However there was no pool, no hot tub, no fitness room, no free parking (and a lot of vagrants in the area), and no free breakfast. There is such a security concern that the evening bellman wears a bullet proof vest.

Staff helpful. Stayed in a newly renovated room which was great. Because of the renovation project there was some construction noise but it was only to 6pm so wasnt too disruptive.

Great stay

The area was a bit sketchy as it was downtown Saskatoon but that had nothing to do with the hotel. One staff warned us there were homeless people camping out across the parking lot from ours. But the hotel itself was nice and clean and supplied all the toiletries you would need. It was a little unfortunate that all their amenities were closed for Reno during our stay. The only part I didn’t expect was you have to pay daily for parking and breakfast if you want it. We stayed at another Hilton 10mins away the night before and there were no extra charges for these things.

No announcements about pool being closed. No hot water in shower

Staff were very helpful

Staff was and rooms were clean

The hotel was under renovations when I arrived. They adhered to noise time restrictions so that was good. The staff was friendly and room was clean.

Well to start we were surprised to walk in the doors and see that renovations were going on. Then we were told that if we wanted a pool we would have to go to the YMCA which wasn't very inconvenient to us. We were informed to park our vehicle on the side and get our ticket validated to which I assumed that parking was included in the stay. We enter the elevator and since we have a baby with us it takes a bit longer than usual to get in and to our surprise the door closes and would not stop closing even with us in the door way. I literally had to force it open just so it did not close on my baby which was very unacceptable. Then as we enter the room we notice right away that the floors seemed dirty. We make it through the room find out that the sheets and blankets were stained there was dead bugs in the room and what looked like blood or mud on the window sill. We immediately canceled our stay and left. They gave us a full refund except for parking which is when they Informed us that it was actually not free but a paid arrangement and they would not be able to take care of it for us. We were only there for 20 mins but we're forced to pay 17 dollars for parking. So overall our experience was terrible. And this was for our anniversary which made it even worse in our books.

Location and staff were great. It was under construction which was not expected, so there was a bit of mess around. The room we had was a suite which wasn’t decorated very cozily, it could use some cozy touches. The beds were comfortable but pillows were too soft- a firmer pillow choice would be good.

Clean rooms and great staff

The only thing I noticed is that the washroom exhaust was not working. Other than that, everything was perfect.

clean, thé staff was nice.

Overall great hotel, cant comment on the amenities as they were closed. Breakfast was solid, room was modern, no complaints about the bed, AC was on point

The standard king room was well designed, functional and modern. The breakfast buffet was decent, everything was fresh and the appropriate temperature. Air-conditioner worked very well.

My room’s shower was incredible. It was ergonomically designed, with grab bars strategically placed and a footrest for added comfort. The water temperature and pressure were perfect. The room was very clean, complete with a blackout blind for sleeping late. The elevators were quick, and the staff was both helpful and professional. Overall, it was an excellent experience!