DoubleTree by Hilton London Excel

very slow check in. I wait over 1 hours but hotel is good for 4 stars

I asked for connecting rooms and was informed prior to arrival that these had been confirmed and arranged. When I checked in this was not the case.

Odalar temiz ve yatak konforluydu. Yemekler temiz ve lezzetli. Kahvaltı yeterli çeşitlilikteydi. Çalışanlar güleryüzlü ve yardımsever. Odada cam açılmaması ve balkon olmaması bir negatif durum olabilir, zira odada toz uçuşuyor. Excel Fuar alanına ve her tarafa ulaşabileceğiniz metroya yürüme 2 dakika mesafede. Sigara içme alanı dışarıda; herhangi bir şemsiye ve ısıtıcı yok; yağmurda ıslanırsınız ve üşürsünüz.

Very nice hotel. Friendly,clean

Everything is good, but it is a little bit confusing to walk from station to hotel.

Service in restaurant is beyond dreadful I was sat at a table.. then after 25 mins i walked out.. I was.bored sick, not asked if i wanted a drink.. or a starter or anything.. was ore like 45 mins to be fair... This hotel has a poor restaurant.. eat out!

Hotel eccellente, leggermente datato, parcheggio all’esterno, ma sempre disponibile, personale cortese ed efficiente

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Good choice to see Anna voyage but other than that a bit too far out

The staff were nice and helpful regarding the stay. And the overall it was good, would recommend for others.

The shower was dirty, one of the receptionists cut me off when I was speaking to them on the phone - the gentleman who checked me in was lovely and helpful and daisy who I spoke to at check out was really nice. When we got to the room I noticed there was already a hole in the wall so I notified someone on reception so that I didn't get charged for it and he just completely dismissed my comment so I notified daisy upon check out who acknowledged it and made note of it on the system which should have been done when I first reported it. The bathroom was not very clean and the non slip mat had dried blood or something on it

Excellent

Liked breakfast Too far out from central London Noisy bed Noisy air con Good shower

Amazing experience

Excellent service. It was my little boy’s birthday and the staff made him feel very special.

Excellent

The staff were so polite and friendly and allowed me and my travelling companion to check in earlier than the set time

Lovely hotels spacious , friendly, very comfortable and clean! I would highly recommend s staying here.

Very nice hotel to stay, staff are exceptional they will go to any means to provide a number one service to you so if you want to 1st Class Customer service then look no further we have been 5 or 6 times and every time it gets better and better, thanks

Gammelt og ødelagt bad. Dårlig frokost pga lite utvalg.