Park Plaza Budapest

Lovely hotel with beautiful extremely spacious rooms. The housekeeping was the only thing letting it down. The rooms aren’t serviced unless you ask, but I feel that in a 5 day stay we shouldn’t have to ask each day for tea bags and milk. It should be topped up and bins emptied daily so they don’t smell. Also, the shower gel was empty on arrival, which should have been checked as I didn’t find out until I was in it! Having to wash myself with shampoo after a full day’s travelling wasn’t ideal.

Nice staff, everything is in walking distance.

The cheapest room type was horrible as it is located in another building where you need to carry your own luggage.

お部屋はとても綺麗で部屋から見える景色も絶景でした！駅からも近く最高でした！次来る時もこのホテルに泊まりたーい

Everything was amazing

We had a wonderful stay at Park Plaza. We had a superior room with a Danube view. The room itself was extremely spacious and came with all the amenities. A fridge, cups, glasses, tea, coffee and a kettle and a wine opener. Our shower water pressure was fantastic and everything was spotless. The hotel is close to absolutely everything: tram, buses, trains and lots of lovely cafes and restaurants. Not to mention the view from our room was to die for. The spa and sauna are also very clean and modern and it’s great that we had use of them. I highly recommend Park Plaza to anyone visiting Budapest.

Great location, beautiful views of the Hungarian Parliament building. Room was comfortable and clean. Breakfast was good.

Room was clean and staff were polite but on checking, didn’t really engage and tell me about the hotel amenities. I had an issue with the fan on the ac/heater not turning off an inserted if fixing it, the power was merely switched off so it didn’t work so I still had no control of the temperature. As I had had some dental work, I asked at lunch time if the kitchen would be able to make Me some Scrambled eggs or something like that for evening meal and was told that they couldn’t - at dinner time, I got a taxi to another hotel who were more than happy to oblige. I responded to an email from Expedia about my checking experience and was surprised to then get a phone call from reception staff enquiring about my negative comments. This is not appropriate at all, and I would consider to be very rude.

Perfect location, superb Hotel. Will definitely stay there again

Værelset personalet

Amenities excellent staff amazing

This hotel needs a huge renovation,views from the rooms are amazing,room itself was spacious but outdated to the max it looks like is falling in pieces,outdated furniture and walls all damaged even a hole in one of the bathroom walls, bath tub is so narrow that feels uncomfortable on top of that the bathroom fixtures are all loose and rusted. Another thing I didn’t like is that the offer a valet parking service,that is not true at all because in my case I was leaving at 6:00 am and asked for my car to be brought to me and was told by the front desk that they had no one and I had to go and get it myself,this is after paying 25 euros a day to use the supposed valet service,I think I should at least be refunded half of the two days I paid for,another thing is the darkness in the hallway and damaged pictures that I don’t know how they still hanging on the wall because they are broken which is dangerous to kids walking by and can get cut,the other bad one is that none of the people working on my floor even said hello or good morning when they saw me ,they didn’t even acknowledge me. Front desk people need a bit more of customer service skills,they seem overwhelmed and frustrated with some customers and I even saw how they mistreated not only me but others. The bellboy that took care of my luggage and car because he was the bellboy and valet parking at the same time,he was really nice ,the way he behaved is the way all other employees should behave.

Was ok

The hotel was very pleasant. The breakfast was very good and had plenty of choice. The staff was very nice and helpful.

Room was clean but very warm, despite trying to turn the temperature down, ended up with the window open. Breakfast was plentiful and good quality and in the evening the bar was reasonably priced too.

Todo muy bien. La habitación amplia y limpia. El personal muy amable. La única pega es que elegí una habitación con vistas al Danubio y al Parlamento, pero nos dieron la primera planta y había un árbol justo delante. Así que pagué un supmemento por algo que no tuve plenamente. Menos mal que al ser otoño, el árbol no tenía hojas.

Las vistas de la habitación eran estupendas, pero las instalaciones de la habitación, para una estancia superior como estaba catalogada, tenía un cuarto de baño antiquísimo y roto. Además tenía contratado una cama de matrimonio y me asignaron 2 camas individuales juntas.

Un alojamiento normal, sin nada que destacar

Non siamo soddisfatti per il check non era pronto

spotless hotel,amazing room with balcony ,friendly ,helpful staff.