sequence MIYASHITA PARK

Everything was great and comfortable

客室、バストイレ、清潔で良かったです。 チェックインの時間よりも早めに荷物を預けたくフロントに行くと、お部屋の準備ができていますと、早めのチェックインを臨機応変に対応していただきとても嬉しかったです。

What a beautiful hotel with such lovely attention to detail! It’s clean, modern, convenient, has friendly staff and is directly on top of some fun shops and amenities!!! It’s walking distance to public transport, close to Shibuya scramble and great shops. My only issue was that I didn’t have space to keep my luggage bag open, as the floor space is very limited, so I had to climb over my bag or pack it up and away each time I used it. Overall a wonderful hotel and I can’t wait to return!

Asked for a medium room which was received but was the smallest room I’ve ever stayed in. So unbelievably small I didn’t have room to open a single checked bag. We had trash that was clearly marked left by the door and housekeeping did not pickup and in addition they threw out a bag of items that was recently bought but took no accountability. Will not be returning. Do not recommend.

Great hotel

Wonderful view from room!

Good location. Close to the train station and walking distance to Harajuku and Roppoing Hills.

Its good hotel. The room is on the small side.

셋이 자기에 너무 좋으며 위치가 정말 강력하게 좋습니다

Great view of the mountain on the top floor. Recommend doing laundry elsewhere as there are only two machines.

Great hotel. Great location!

Unexpectedly offered an early check-in. The room was gorgeous. They even gave me a gift upon checking out without me saying it was my birthday the previous day.

Good Place

景色が良かった。清潔だった。写真の印象よりも部屋が広く感じた。スタッフが少なく、価格からしたらもう少し手厚いサービスがあっても良いと思った。

This was the perfect spot to stay at if you are visiting Shibuya! If you are traveling with friends, highly recommend staying in separate rooms!

easy to access no time to enjoy the food from the cafe will try again if I would come again. But a bit expensive of course it is Tokyo and it is the city center.

Communication and costumer care needs improvement. I was suprised at the language barriers I experienced with staff at checkin/out. For a hotel with many english speaking guests I wasnt expecting to have to use google translate. We had to figure out hotel amenities on our own as there was no explanation/guidance at check in. At check-out they were not able to call a cab for us to go to the aiport and gave us a card to contact a cab company that was written completetly in Japanese which we were not able to use. We travel quite frequently to hotels/resorts around the world and this was a first. Furthermore my 69yr old mother took a fall in their upstairs restaurant SOAK after missing a higher than usual raised step at the entrance as we exited. Hotel staff did nothing but stare and ask of she was okay. It was another hotel guest and I that helped her get up and monitored her condition as she took a few minutes to gather herself. Hotel staff didnt ask for our room number didn't offer a chair, water or ice, just observed. I asked for ice later which was promptly given but there was no follow up. I recomended the step have a "watch your step" sign or have the edge of the step painted in a bright colour. 72hrs later home in Canada her knee is bruised and she has difficulty walking. The Hotel is a great location with proximity to shops and shibuya scramble crossing. Room was clean and as advertised with a nice view of the park. Breakfast was included and good, just sub par service.

Great location but tiny tiny room

Amazing views from rooms

Great location, easy access to transportation, food and activities