Hotel Mai Amsterdam

Hands down best hotel we have had in our European trip

Hôtel tres bien situé à deux pas de la gare et au calme sur un canal. La chambre était spacieuse et très bien décorée. Le personnel est attentionné et souriant.

I stayed here before and again this time. Really good service, very clean and staff friendly. I’ll come again

客房空間寬敞乾淨，服務人員態度親切，早餐也不錯

O quarto é enorme e muito confortável. O Banheiro também é bem grande. O hotel fica bem próximo da estação central de Amsterdã indo em direção a red ligth district. Não é uma região nobre mas para quem chega muito cedo ou vai partir muito cedo de Amsterdã, e vai pegar o trem na estação central, e localização é cômoda.

Konumu ve temizliği mükemmel

Sehr gute, zentrale Lage direkt an einer Gracht, nur etwa sechs Minuten zu Fuß vom Hauptbahnhof entfernt. Dafür fallen allerdings sehr hohe Tourismussteuern (über 20 € pro Tag) an. Das Hotel und die Zimmer sind insgesamt sehr dunkel gehalten; unser erstes Zimmer hatte zudem defekte Lampen, sodass wir wechseln mussten. Die Zimmer sind eher klein und bieten kaum Stauraum: Es gibt keinen Schrank, sondern lediglich einen an der Wand stehenden Paravan (Raumteiler) mit fünf Bügeln – das war die gesamte Aufbewahrungsmöglichkeit. Der Blick in den Hinterhof war wenig attraktiv. Sauberkeit in Ordnung, die Betten sind sauber, aber die Auflagen verrutschen. Handtücher groß und flauschig, Conditioner im Bad fehlt. Der Kaffee beim Frühstück war leider sehr schlecht: Der Latte Macchiato schmeckte stark bitter, die Milch war dünn und der Milchschaum praktisch nicht vorhanden – trotz Bohnen und frischer Milch enttäuschend.

What a beautiful hotel! It’s in a central location but the rooms are quiet, clean and beautifully decorated. Would highly recommend.

Otopark konusunda hiç yardımcı olmadılar

Room was lovely

Room was amazing for a great price! conveniently located near the central train station.

Great location. Clean comfortable room. I wish they had avoided the disappointment of not being able to shower with an honest conversation at check in that the hotel had no hot water. It wasn’t that the issue was not solve able but we had traveled all day wanted a nice room a hot shower before going out to dinner. Unfortunately we had no shower and dinner in stinky travel clothes. Eventually they called to tell us it had been repaired but it was Luke warm at very best. Just be honest with people at check in. Overt the whole situation with not being sneaky.

excellent

Hotel em ótima localização muito confortável

Unfortunately, my experience at Hotel Mai was disappointing, beginning with check-in. Upon arriving early, the front desk staff member we encountered was rude from the beginning, before even asking our name, we were told check-in was at 3pm. We fully understood and had no issue waiting, but when we asked how we would be notified if a room became available earlier, we were simply told to keep coming back. She said we could not call or email, and would have to keep physically coming back every hour to check if something became available. Each time we returned to the desk, we were not acknowledged despite the staff member chatting with coworkers. No greeting, no eye contact, no updates. Only after we sat quietly in the lobby for some time did a room become available, again without any apology or explanation. During our stay, service remained inconsistent. When we requested our room to be cleaned, very little appeared to be done beyond making the bed. Trash was not emptied, toilet paper was not refilled, and the shower soap was completely empty. We had to ask twice for these basic items to be addressed. We also mentioned our experience with the front desk staff member to other employees, who responded that they knew exactly who we were referring to and that she “has good days and bad days.” This response was surprising and concerning, as it suggests the behavior is known and accepted rather than addressed. Additionally, the hotel was extremely loud. The walls and paper thin

The staff were all so friendly. Our room a good size and perfect for our 3 nights.

Hotel muito confortável e recepção extremamente simpática. Muito perto da estacao central. Super recomendo.

Belle décoration, personnel accueillant, tout s’est bien passé

Extremely thin walls. A lot of noise from room above me both nights

Room was spotless and staff was amazing