Hotel Mai Amsterdam

Room was lovely

Room was amazing for a great price! conveniently located near the central train station.

Great location. Clean comfortable room. I wish they had avoided the disappointment of not being able to shower with an honest conversation at check in that the hotel had no hot water. It wasn’t that the issue was not solve able but we had traveled all day wanted a nice room a hot shower before going out to dinner. Unfortunately we had no shower and dinner in stinky travel clothes. Eventually they called to tell us it had been repaired but it was Luke warm at very best. Just be honest with people at check in. Overt the whole situation with not being sneaky.

excellent

Hotel em ótima localização muito confortável

Unfortunately, my experience at Hotel Mai was disappointing, beginning with check-in. Upon arriving early, the front desk staff member we encountered was rude from the beginning, before even asking our name, we were told check-in was at 3pm. We fully understood and had no issue waiting, but when we asked how we would be notified if a room became available earlier, we were simply told to keep coming back. She said we could not call or email, and would have to keep physically coming back every hour to check if something became available. Each time we returned to the desk, we were not acknowledged despite the staff member chatting with coworkers. No greeting, no eye contact, no updates. Only after we sat quietly in the lobby for some time did a room become available, again without any apology or explanation. During our stay, service remained inconsistent. When we requested our room to be cleaned, very little appeared to be done beyond making the bed. Trash was not emptied, toilet paper was not refilled, and the shower soap was completely empty. We had to ask twice for these basic items to be addressed. We also mentioned our experience with the front desk staff member to other employees, who responded that they knew exactly who we were referring to and that she “has good days and bad days.” This response was surprising and concerning, as it suggests the behavior is known and accepted rather than addressed. Additionally, the hotel was extremely loud. The walls and paper thin

The staff were all so friendly. Our room a good size and perfect for our 3 nights.

Hotel muito confortável e recepção extremamente simpática. Muito perto da estacao central. Super recomendo.

Belle décoration, personnel accueillant, tout s’est bien passé

Extremely thin walls. A lot of noise from room above me both nights

Room was spotless and staff was amazing

Super tasteful, relaxing vibe. Great staff. Will definitely stay here again

We loved are stay at Mai! The staff was very courteous and helpful. The hotel ambient was hommy yet professional and elevated. Special thanks to the Argentinean lady at the front desk.

Gode rom og fin atmosfære. Veldig sentralt

Nice hotel, close to Central train station. Was clean and comfortable, no complaints

The hotel is a bid oddly configured involving two adjacent buildings. This meant I had to go up one floor, walk down a long hall and then find the next elevator up to my one of the 6 rooms on that second floor. I got confused first few times. The hotel is also very hard to find, even with your phone and walking directions. The location is great and the rooms are relatively bigger and newly done, so, once you are there, it’s great. The lobby is nicely decorated and a good spot to wait out the rain. All the staff I interacted with with great- open, honest, helpful. I don’t choose to get breakfast cause I’m a vegetarian, but I looked in on the room, food and vibe and it looked great.

Amazing location, room was so comfortable and the staff were very helpful throughout my stay. Can't recommend Hotel Mai enough. Next time I'm in town I will stay here again!

괜찮았어요

Great location, exceptional staff and clean room. Loved the Hotel Mai.

Sehr nah zum Bahnhof, super zentral, nur zu empfehlen!