Disappointing Stay
The mattresses were extremely hard and uncomfortable, and the towels were worn out and threadbare.
Breakfast was particularly poor. The hot food was rubbery and chewy, the orange juice tasted bitter, and the coffee machines appeared dirty and poorly maintained. The breakfast staff were unhelpful and rude. There was no one available to seat guests, so finding a table felt like a free-for-all.
When larger groups were waiting for a suitable table, staff did not make an effort to clear tables promptly. On several occasions, tables remained uncleared with cleaning supplies left on them for 5–10 minutes while staff moved on to other tasks, rather than prioritizing waiting guests. If you were dining alone and spent too long making a waffle or toast, there was a real risk that your table would be cleared by staff or taken by another guest.
Parking was also inconvenient. The car park is about a block from the hotel and is tight and difficult to navigate, especially with a large vehicle. The hotel does not offer on-site parking, valet service, or security, so guests must carry their luggage and walk a block to the hotel. Arriving after 7 p.m. was particularly uncomfortable, as the route passed homeless encampments where I observed apparent drug use.
Overall, the room amenities, breakfast experience, parking situation, and service were very disappointing.