Check in was very easy with friendly staff. Was able to do early, and leave luggage in our room, so we could enjoy the rest of the day around London.
Large restaurant for breakfast meant there was plenty of space available. Loads of choice of food, although some of the cooked items were only lukewarm.
After checking out we received a call to inform us we'd left an item in the room, so very helpful staff.
Only downside was transport. Underground stations are quite a long walk.
This hotel is looking a bit dated and tired in places but that's not a criticism....I love it!........it has character and everything works......some more modern hotels in London can feel too clean and clinical so please don't change anything.....great location and great value for money.......will return.....
Thankyou.
Hotel and room were clean. Breakfast good, with wide choice, and nice situation of breakfast room on first-floor. View from our room was the air-conditioning system, but we were only here for one night; bed comfy, pillow less so. We were here for a visit to the Royal Albert Hall, and it is a lovely easy walk along Kensington High Street for about 30 mins. Would come again for the same purpose.