What do past guests say about 克里斯塔尔坎昆?

克里斯塔尔坎昆 is well-known for its 清洁度, 服务和设施, 客房舒适度, as reviewed by verified Traveloka guests.

CNY | ZH

帮助

登记

搜索酒店

克里斯塔尔坎昆

Name: 克里斯塔尔坎昆
Address: Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500, Paseo Kukulcan km 9, lotes 9 y 9A, Estado de Yucatán, 77500, Mexico
Rating: 7.7

度假村

正在为您寻找房间……

7.7

/10

好

1,556个评论

客人对住宿的评价

Estela

10.0

/ 10

It is so worth it. Great location. Good service. Great staff. Good entertainment. We had the all inclusive. Recommend!!

Mileykis

10.0

/ 10

Muy buen hotel, lo único malo que no aceptan dólares, solo el peso mexicano, pero si pudimos pagar con tarjeta, lo único que no aceptan Mastercard. Pero no es el hotel a todos los lugares que fuimos solo aceptaban pesos mexicanos.

Luis

10.0

/ 10

Staff was incredible, specially Aurora and Damaris, all the staff deserve recognition. Mainly Aurora who was our concierge and was very wooried about our stance in the Hotel

在该地区

查看地图

Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

主要设施

此住宿提供的设施

室外游泳池

池畔酒吧

台球

蒸汽浴室

儿童游泳池

洗衣服务

停车场

行李寄存

电梯

花园

健身俱乐部

克里斯塔尔坎昆位于坎昆地区/城市。 24小时前台随时为您服务，从入住到退房，或您需要的任何帮助。如果您还有其他需求，请随时联系前台，我们随时准备为您提供服务。

周围有什么克里斯塔尔坎昆

Paseo Kukulcan km 9, lotes 9 y 9A, Zona Hotelera, Quintana Roo, Cancun, Estado de Yucatán, Mexico, 77500

探索更多地方

进一步了解克里斯塔尔坎昆

General
在临海论坛购物中心附近

Location
克里斯塔尔坎昆位于坎昆饭店区，距离La Isla购物中心和水上世界不到 10 分钟车程。此海滩度假村距离国王考古区 6.2 英里（9.9 公里），距离美洲广场购物中心 6.5 英里（10.5 公里）。

Attractions
显示的距离精确至 0.1 英里或公里。

加维奥塔阿祖尔海滩 - 0.2 公里 / 0.1 英里
UltraMar轮渡码头 - 0.3 公里 / 0.2 英里
临海论坛购物中心 - 0.4 公里 / 0.2 英里
Forum Beach (广场海滩) - 0.4 公里 / 0.2 英里
女人岛西岸，坎昆角和尼祖克国家公园 - 0.4 公里 / 0.2 英里
坎昆岛会议中心 - 0.4 公里 / 0.3 英里
卡拉科尔广场购物中心 - 0.5 公里 / 0.3 英里
卡拉科尔海滩 - 0.5 公里 / 0.3 英里
尼库普特海湾 - 0.5 公里 / 0.3 英里
查克莫海滩 - 0.9 公里 / 0.6 英里
安查海滩 - 1.2 公里 / 0.8 英里
Pok Ta Pok 坎昆高尔夫俱乐 - 2.2 公里 / 1.3 英里
La Isla购物中心 - 3.5 公里 / 2.2 英里
托尔蒂海滩 - 3.5 公里 / 2.2 英里
坎昆的太阳 - 3.5 公里 / 2.2 英里

克里斯塔尔坎昆的主要机场为坎昆国际机场 (CUN) - 23.6 公里 / 14.7 英里

Facilities
您可到 SPA 慰劳一下自己，这里提供按摩和面部护理。如果想要休闲地度假，可好好利用健身俱乐部、室外游泳池和热水浴缸。此度假村的其他设施包括免费 WiFi、礼宾服务和保姆服务（收费）。

Business Facilities
特色服务/设施包括干洗/洗衣服务、24 小时前台服务和多语言服务。这家度假村拥有 5 间会议室，可用来举办活动。酒店提供免费代客停车。

Dining
度假村设有 5 间餐厅，您不妨选择到El Mortero享用墨西哥菜；也可以待在房间里，享受 24 小时送餐服务。欢迎光临池畔酒吧，喝一杯，放松一下；此外还有 3 间酒吧/酒廊供您选择。每天 06:30 至 11:30 提供收费的自助式早餐。

Rooms
有 502 间客房提供迷你吧和LED 电视；您定能在旅途中找到家的舒适。提供免费无线网络，方便您与朋友保持联系；有线频道可满足您的娱乐需求。配备淋浴设施的私人浴室提供大花洒淋浴喷头和免费洗浴用品。便利设施包括电话，以及可存放笔记本电脑的保险箱和茶具/咖啡用具。

所有设施克里斯塔尔坎昆

住宿设施

室外游泳池

池畔酒吧

台球

蒸汽浴室

儿童游泳池

游泳池

休闲设施

健身中心

多功能厅

大堂

儿童和宠物

收费保姆服务

家庭友好设施

儿童俱乐部
玩具
儿童游泳池

交通

有限停车位
代客停车

食物和饮品

池畔酒吧
早餐
小吃店

活动

室外游泳池
花园
沙滩伞
电视休息室
Spa
健身俱乐部
沙滩巾
桑拿
蒸汽浴室
泳池躺椅

连接

免费WiFi

一般

宴会
停车场

公共设施

电梯
无烟区

酒店服务

洗衣服务
多语言员工
婚礼服务
行李寄存
24小时接待员
门房

附近设施

礼品店
商店
美发沙龙
ATM/银行

体育和娱乐

沙滩排球
健身
台球

住宿政策及一般信息克里斯塔尔坎昆

一般入住手续说明

如实际入住人数超过预订人数，可能需支付额外入住人数费用，具体收费标准以住宿方规定为准。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡或缴付现金押金，以便于支付其他杂项的费用
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
此住宿接待方接受的付款方式有：信用卡、借记卡，以及现金
支持无现金交易。
该住宿场所采用的安全设施包括：灭火器、烟雾报警器和保安系统。
此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房
请注意，文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。

, 前台工作人员将在住客到店时接待。住宿提供的信息可以使用自动翻译工具进行翻译。

宠物

Service Animals Not Allowed

阅读所有

一般信息

热门设施
入住/退房时间	从 15:00 - 到 12:00
早餐供应	是的，酒店有提供早餐的房间
克里斯塔尔坎昆可预订房间	502
克里斯塔尔坎昆的楼层数	8
克里斯塔尔坎昆的其他设施	收费保姆服务, 儿童俱乐部, 玩具, 儿童游泳池, 有限停车位

常见问题克里斯塔尔坎昆

克里斯塔尔坎昆的常规入住和退房时间是什么？

克里斯塔尔坎昆标准入住时间开始于从 15:00最晚退房时间为在此之前 12:00

克里斯塔尔坎昆提供早餐吗？

是，克里斯塔尔坎昆提供早餐。但您需要选择含早餐的房型，若预订不含早餐的房型则需支付额外费用。

What is The Star Hotel Classification of 克里斯塔尔坎昆?

克里斯塔尔坎昆 is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does 克里斯塔尔坎昆 have?

克里斯塔尔坎昆 has 8 floors.

How many rooms are available at 克里斯塔尔坎昆?

克里斯塔尔坎昆 has 502 rooms in total.

查看所有

综合评分和评论 Krystal Cancun

Traveloka (2)

其他来源 (1,554)

7.8

好

基于 1,554 条评论

清洁度

8.0

客房舒适度

7.6

服务和设施

8.0

排序方式

最相关

偏好

查看全部

旅行者评论 Krystal Cancun

每页评论数

热门评论

Marcia David

朋友和家人好友同行

6.0

/10

评论于 13几周前

Hotels.com verified review

.........................

Estela

双人入住

10.0

/10

评论于 13几周前

Expedia Group verified review

It is so worth it. Great location. Good service. Great staff. Good entertainment. We had the all inclusive. Recommend!!

Elias Ray

8.0

/10

评论于 13几周前

Expedia Group verified review

Good hotel but could have been better

ROSEMEIRE R

2.0

/10

评论于 14几周前

Hotels.com verified review

Hotel mal conservado: elevadores quebrados, ar-condicionado defeituoso, descarga de vaso sanitário com defeito, falta de água quente no chuveiro, goteiras no teto, toalhas sempre em falta, impossibilidade de falar com gerente, supervisora agressiva que desqualifica as reclamações. Uma triste decepção.

Jose

10.0

/10

评论于 14几周前

Expedia Group verified review

Was very clean and bartenders made sure my drinks were perfect

Mileykis

10.0

/10

评论于 14几周前

Expedia Group verified review

ROSEMEIRE R

4.0

/10

评论于 14几周前

Hotels.com verified review

Apartamento cheio de problemas (descarga vaso sanitário, ar condicionado, falta de toalhas) e elevadores com defeito. Tentaram consertar o banheiro 5 vezes e ainda desconsideravam as nossas reclamações. Depois de 3 dias, eles nos trocaram de apartamento. Supervisores na recepção despreparados diante de um problema e até agressivos. Os concierges eram simpáticos. Uma decepção.

Richard

4.0

/10

评论于 14几周前

Expedia Group verified review

The staff lost a star since I had horrible waitress service at one of the restaurants on the beach. She came by took the simple hamburger order and I never saw her again. It's a shame because the entire interior of the hotel needs a facelift. The rest of the staff was excellent and upheld the high standards of care that you get when visiting the very hospitable city of Cancun. Thanks to all the wonderful staff and not the poor waitress (maybe she was having a bad day... and I hope it was just my experience).

Luis

10.0

/10

评论于 14几周前

Expedia Group verified review

Staff was incredible, specially Aurora and Damaris, all the staff deserve recognition. Mainly Aurora who was our concierge and was very wooried about our stance in the Hotel

Patricia

2.0

/10

评论于 15几周前

Expedia Group verified review

I had the most terrible experience at this hotel. The hotel is so run down. It needs a major renovación. I upgraded to a ocean view hotel room. It had so many flaws omg — the balcony door couldn’t be locked / it was such a struggle opening it up & closing it. The toilet seat was bent down - safety box didn’t work. I had chosen the (only breakfast) choice - so so I had to pay for other services . When I checked out today I happened to find out that there were charges that I didn’t Consumed . I explained to the staff in the front desk that I have already paid for those charges with my cc. They stop had the nerve to charge me. It was a horrible experience. I would not recommend this hotel at all besides the fact that the prices are equivalent to a 5 star hotel. Bad experience There was

Yurisay

10.0

/10

评论于 15几周前

Expedia Group verified review

Nos gustó mucho y el personal daba muy buena atención

Eidi Lucy

10.0

/10

评论于 15几周前

Expedia Group verified review

Amazing. I recommend!

Jose

6.0

/10

评论于 15几周前

Hotels.com verified review

Las instalaciones algo viejas, hubo una boda y el ruido es tanto que es imposible dormirte temprano si esa es tu decisión. El personal muy atento nos llevó tapones para oídos y una cama extra. La playa está muy buena

Bruno Adali

8.0

/10

评论于 15几周前

Expedia Group verified review

Hotel cómodo pero con instalaciones deterioradas.

Erin

好友同行

8.0

/10

评论于 16几周前

Expedia Group verified review

We didn't go with all inclusive at this site, so we enjoyed being able to leave the property for many of our meals and drinks. There was a large grocery across the street and a pharmacy next door. The property was pretty and well maintained except for some renovating they seem to be doing on some of the room floor exterior. Not disruptive at all though. There was plenty to eat on site with coffee shop and pool bars. The free cabana on the beach for a day (for booking with expedia) was really nice perk that we didn't relaize we would have. The cofffe(espresso) in the room was actually great, not typical hotel room coffee thats for sure.

Fabricio Fernando

家庭

4.0

/10

评论于 16几周前

Expedia Group verified review

In general the hotel needs a modernization and a refurbishment. During my stay one of the elevators of my tower was broken for 8 days, obliging us to take the stairs to the 8th floor almost every time. This is totally unacceptable, a broken elevator for 8 consecutive days!

Vanessa

好友同行

10.0

/10

评论于 16几周前

Expedia Group verified review

everything was great. I think check-in. It's just a long process, it's very slow and they won't give you the room till 3

Urbano

朋友和家人家庭

2.0

/10

评论于 16几周前

Hotels.com verified review

Awful. Terrible. Horrível. Total waste of vacation.

Will

双人入住

2.0

/10

评论于 16几周前

Expedia Group verified review

Needs a lot maintenance. Painting No hot water Calls interrupted sleep. No room cleaning.

Bairo

朋友和家人家庭

10.0

/10

评论于 16几周前

Hotels.com verified review

1521 and 1703 . The little cooler for the drinks did not work, other than that it was great!!! I got the breakfast package, good variety. I requested the 2 rooms to be decorated, 1 for love. 1 for a birthday. The decor was also amazing.

每页评论数