Mercure Exeter Rougemont Hotel

without air-con in summer is not comfortable others : very good esp location.

4人住房太細，梳化房要每日打開收摺，否則房內不能走動，最差是浴室供水系統有問題，水一時熱一時凍，不穩定，不能控制，通知前枱，話派人修理，但後果一樣，無解決過，失望！

Room was badly set out. Bathroom was tiny. Had to shuffle round the bathroom door to be able to use the toilet. Shower screen was so close to the sink it was ridiculous. Charged £5 to leave luggage as too early to book in although not sure what the £5 was actually for.. maybe the tag? Great location but disappointing experience.

The staff were welcoming and helpful. The hotel downstairs is amazing but the room was very tired. It was a cold night and there was no extra blanket but on requesting one the next morning a second duvet was supplied. We did not have breakfast so cannot comment on that. The position of the hotel is excellent. Right opposite the railway station and a short walk from the city centre.

The room was lovely. Good size and comfy. Bathroom was lovely. All very clean. Staff were friendly. We were disappointed when we arrived as wanted to leave a small bag for couple hours as bit early for room and we were charged £5. We've never paid anywhere else for that service.

As always the staff are very welcoming and helpful. Great location near the station and within easy walking of town centre. Nice spacious room.

Room 230 had holes in the curtains when drawn, very noticeable, so new curtains needed. Also provide a coffee machine with pods, but give you the little cartons of UHT milk, which you have to keep asking for. There is a fridge in the room, why not a jug of milk in the fridge would be better. Also attention to detail, eg) soap dispenser fitted to wall, but out of line, not straight, seem with bathroom vent. Also noise of the central heating is loud, kept me awake the first night.

Perfect location for exploring Exeter town and quite beautiful and well kept.

Large hotel opposite Central railway station and a short walk from City Centre facilities and attractions. The common areas and my room had been lovingly restored and were spotless. Staff were also extremely friendly. The only downsides were not very thick walls between rooms, curtains that didn't shut all the way and a £5 charge to store luggage,

Lovely stay ideal for Xmas shopping

Not one thing lets this place down. Nothing. If you go here then enjoy. Nothing to moan about at all.

Big room excellent price good location for uni and shops Nice staff

All was great Spanish speaking lady on reception was very helpful

Lovely quality hotel

Reception was very friendly and efficient, and it was a lovely place to stay (as well as being so convenient for the centre of Exeter)

Room was okay, sink tap was hanging off not good, shower was good. Overall hotel was cold. Location was great, train station and city centre

Beautiful old hotel must have been very grand in its day slightly tired looking now. Room was clean and staff were friendly and helpful

Room was great nice and big. The staff was very friendly and helpful

Friendly staff, room was great. Really enjoyed my stay.

Good enough for the price. Clearly in need of updating. The shower, in particular, had trouble delivering hot water in the morning. Our second set of towels were hidden in the wardrobe. The toiletries were good, there was a kettle and the front desk staff very efficient. Parking was available and a reasonable price for the location. The hotel has the potential to be very good, but needs work.