What do past guests say about Mercure Exeter Rougemont Hotel?

Mercure Exeter Rougemont Hotel is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Mercure Exeter Rougemont Hotel

Name: Mercure Exeter Rougemont Hotel
Address: Queen Street, Exeter, Devon, England, EX43SP, Queen Street, EX43SP, England
Rating: 8

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8.0

/10

Very Good

1,007 reviews

What Guests Say About Their Stay

sonya f. h.

8.6

/ 10

Nice location, right in the middle of the central city.

William

10.0

/ 10

Only 4 stars for the lift still being out several days after notification (before my arrival) of its not working. I may be harsh considering it was a bank holiday weekend. Staff made bringing heavy bag upstairs possible by carrying it thank you. Some hall carpets might be tended to.

Pauline

10.0

/ 10

Our 3rd visit in three weeks. My husband was on an evening course so this is an ideal hotel. We came by train this time and it was easier than driving as Exeter Central is opposite the hotel. Usual friendly greeting at reception nothing is too much trouble. Nice clean room with a bath this time luxury for us as we don't have one at home. We visited Drskes this week, which is part of the hotel. It's a pleasant atmosphere and the drinks are reasonable. Checkout is 12pm but we had a train to catch do left earlier. I would definitely recommend this hotel.

Pauline

10.0

/ 10

We arrived very early to get a parking space as parking is difficult otherwise. We were checked on later by a friendly receptionist who double checked our car registration ans showed us she'd entered it correctly on the computer. She asked if we wanted to book breakfast but we didn't. When she handed us the key we were surprised to find it was exactly the same room as the one we'd stayed in last week. Again it was clean, and spacious with a nice shower. Lovely building and very situated for all amenities

In the Area

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Queen Street, Exeter, Devon, England, EX43SP

Main Facilities

24-Hour Front Desk

Parking

WiFi

Mercure Exeter Rougemont Hotel is located in area / city Exeter . 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Mercure Exeter Rougemont Hotel

Queen Street, Exeter, Devon, England, EX43SP

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Discover More About Mercure Exeter Rougemont Hotel

Location
Mercure Exeter Rougemont Hotel is located in area / city Exeter .

About Mercure Exeter Rougemont Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Enjoy luxurious treats and incomparable experience by staying at Mercure Exeter Rougemont Hotel.

All facilities in Mercure Exeter Rougemont Hotel

Others

Hotel Services

Express check-out
24-hour Receptionist

Transportation

Parking with surcharge

Public Facilities

WiFi in public area

Accommodation Policy & General Information in Mercure Exeter Rougemont Hotel

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Number of floors in Mercure Exeter Rougemont Hotel	4
Another facilities in Mercure Exeter Rougemont Hotel	Express check-out, 24-hour Receptionist, Parking with surcharge, WiFi in public area

Frequently asked question in Mercure Exeter Rougemont Hotel

What are available facilities at Mercure Exeter Rougemont Hotel?

There are top facilites at Mercure Exeter Rougemont Hotel such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mercure Exeter Rougemont Hotel?

The standard check-in time at Mercure Exeter Rougemont Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Mercure Exeter Rougemont Hotel

Mercure Exeter Rougemont Hotel has a 4.0-star rating.

How many floors does Mercure Exeter Rougemont Hotel have?

Mercure Exeter Rougemont Hotel has 4.

Are there any parking spots at Mercure Exeter Rougemont Hotel ?

Yes: Yes, there are parking spots at Mercure Exeter Rougemont Hotel

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More Reviews from Other Guests in Mercure Exeter Rougemont Hotel

Overall Ratings & Reviews Mercure Exeter Rougemont Hotel

Traveloka (7)

Other sources (1,000)

8.0

Very Good

From 1,000 reviews

Cleanliness

8.4

Room Comfort

7.8

Service and Facilites

8.6

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Traveler Reviews Mercure Exeter Rougemont Hotel

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Top reviews

Barrie

with Partner

8.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Lovely big old style hotel entrance which we loved. Friendly staff, great welcome and spacious room with a comfy bed. Only downside was the breakfast. Disappointing for the money. No reflection on staff who were courteous, very efficient and friendly. We expected more choice from the self service continental and the cooked to order breakfast was just mediocre and the coffee horrible! Having said all of this we woukd definitely stay again but swerve the breakfast!

William

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Pauline

with Partner

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Pauline

with Partner

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Wayne

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Impressive, quaint hotel. Pity the elevators weren't working.

Gary

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Only an overnight stay but the staff were very polite and knowledgeable of the local area.

Martin

with Partner

2.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Terrible bed. Awful continental breakfast. Ucgh

Pauline

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Lovely hotel situated opposite Exeter Central railway station. There is parking @ £12.50 per night. We arrived at 12.30 to get a parking space, and although check in was 2pm the very help receptionist checked and said our room was ready. Lovely clean spacious room on tbe first floor with a good bathroom and excellent shower. The hotel is within a 10 minute walk of bars cafes and restaurants. We would definitely stay again

Anthony

with Partner

6.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great location but very limited parking. Nice room. Good size and comfortable. The lift being out of order for such a long time is a major problem. All rooms are on the first floor or above.

Joe

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Did not have breakfast, ac was good

Gavin

with Partner

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Nice staff but the hotel and rooms are very run down and in desperate need of refurbishment. Stains in carpet. No air con. Rooms extremely hot and stuffy. Lift was also broken during our stay so had to walk up 4 flights of stairs in a heatwave. Would avoid in future unfortunately.

Ian

with Partner

6.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

No lift available but was made aware The room was extremely hot due to no air-conditioning Breakfast was alright but not too a standard I would expect for a hotel such as this.

Diana

with Partner

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Room was a good size for the UK.

Patrick

with Partner

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Clean, but the carpets in the public areas need replacing. This really undermined the quality feel of the hotel. One of the receptionists deliberately misled me about the room she allocated to me, but the other (the Hispanic looking woman) was very helpful and sorted out the problem by giving me a different room. I booked a room with a double bed and checked with the first receptionist that my room did have a double bed. She confirmed, but it had two singles! I cannot understand what was going on. Was she so lazy she couldn’t be bothered to hit some keyboard keys? This happened Sunday 24th May going into Monday 25th 2026; if management are interested

David

Friends and Family Family

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Every single floorboard in this hotel creaks very loudly.

Clare

Family

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Great location. Cute little was helpful after a long day of travelling we just wanted to stay in. Super old hotel With lots of creaks and the lift was out of service for my mum but we made due. Location is very close to high street and Exeter cathedral

Maria

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Authentic historical building with lots of pictures and books telling the story of a place. Staff is very helpful and welcoming, room and all hotel area is clean, breakfast is fine. Enjoyed my staying there.

Steve

4.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Very run down. Lift broken but not informed until after booked. Curtains wafer thin as moth eaten Lots of bugs in room. Wouldn’t recommend

Lance

with Partner

4.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Room heater did not work. Room phone did not work. Hotel lift was out of order. Facilities need a lot better upkeep and care. Staff was friendly. Great location.

angela

with Friends

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

The hotel was in an ideal location. The staff were so helpful. Would stay again.

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