墨爾本科林斯諾富特酒店

v.old fnnishes and small pool

Service and location is good

Convenient location. Staff was very nice. We stored our luggage at the concierge after check out but came back a couple of times to repack the stuff. But the staff had no complaints and greeted us every time with smiles. Love their services.

Horrible, very dirty and dusty. Bedside lamps are both not working, the air-con was super noisy. And cleaning status is unsatisfactory

ㄧ切都不錯，美中不足就是隔音差，隔壁早上6點多就開戰，無法入眠很無奈

Emma and front office staff were so nice . We enjoyed our stay at Novotel with kids .

Very disappointing. The room wasn't cleaned for 2 days and only done when we repeatedly complained. Food trays left outside several rooms for 24hrs. One out of three lifts working causing long delays. Don't think we will stay there again

Excellent location, close to everything. Staff very friendly and helpful. The room was clean and the bed really comfortable

Most staff were friendly and knowledgeable however bar staff were rude and ignored guests. Found dust on

Food ( I presume from room service from the previous occupants of our room) left for over a day by the door. Staff at concierge were attentive. Plastic in bath was lifting up and room was stuffy and hot overnight both nights

The breakfast was amazing: a wide choice of hot and cold dishes. The grab rails in shower & toilet were excellent, with a fold up 'table' in shower area. I thought the towels too thin. I also would have liked the option of warmer air, when the nights became cooler. I thought one more light was needed above the sofa in Room 803, or nearby, for reading.

Smorgasbord breakfast was good A/C in room was noisy Only 1 out of 3 lifts working with a conference happening created difficulty when descending

Well we’re do we start , room is dated no view paid for a upgrade spa room stuck in a corner ,carpet is a risk hazard waiting to happen ,frays as you walk into bathroom and throughout room had to ask for a additional chair so we could sit and eat as there was only one (1) chair in room Ordered breakfast and it the order on the door well and truly before the 230 am cut off woke up to NO breakfast when looked outside the door at 900am order still hanging on door come home to the the bathroom not cleaned at all spa still dirty This is the worst experience we have experienced with Novatel which we have frequently used for our previous accommodation Ordered room service for dinner and had to wait 1.45 hours for it to arrive then at 400pm dirty tray still sitting outside room ,DISGUSTING NOVATEL MELBOURNE ON COLLINS PICK YOUR GAME UP

Great service….. issues with lifts working ( was made clear on arrival) and accessing seperate lifts to reception then to room, but overall a good stay at a good location for a good price

Great place to visit

I found my overall stay pretty good, apart from a few minor misunderstandings with some of the reception staff.

The room was autdated. Not sure if I would stay again

Excellent hotel.

What not allow me to use hotel amenities when arriving early to hotel for check in

Location, staff assistance, amenities and clean