Fairmont Empress

酒店
9.0
/10
超棒
2,012个评论

客人对住宿的评价

Seth
10.0
/ 10
Staff are the most friendly and truly want to serve. They went above and beyond, especially Nicola!
SANDRA K
10.0
/ 10
This beautifully restored old hotel wreaks with class! Exceptional staff from the desk clerk to the bartenders. Friendly, courteous and readily available to you. The dining that I did experience was outstanding as well. I would not hesitate to stay here again!
Rafael
10.0
/ 10
We loved it , walking distance to many touristic attractions and the marina
在該地區
查看地圖
721 Government St, Capital Regional District, British Columbia, Canada, V8W1W5

主要設施

查看更多
游泳池
餐厅
24 小时前台
停车场
WiFi
Fairmont Empress is a hotel is located at Capital Regional District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
查看更多
登入成功!
現在享受更多好康!還能選擇接近入住日期再付款!

Fairmont Empress周圍有什麼

721 Government St, Capital Regional District, British Columbia, Canada, V8W1W5
發現更多地方
其他 Fairmont Empress
其他 2 Fairmont Empress

了解更多關於Fairmont Empress

Location


Fairmont Empress is a hotel is located at Capital Regional District.

About Fairmont Empress

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Fairmont Empress exclusively for you.

Fairmont Empress is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Fairmont Empress.

Fairmont Empress所有設施

其他 Fairmont Empress
其他

要做的事情

  • 熱水浴缸
  • 室內泳池
  • 野餐區
  • 花園
  • 商店
  • 商店
  • 溫泉
  • 健康俱樂部
  • 三溫暖
  • 蒸氣室
  • 泳池日光躺椅

飯店服務

  • 旅遊服務
  • 多語言服務人員
  • 洗衣服務
  • 快速入住
  • 大堂報紙
  • 婚禮服務
  • 行李寄存
  • 快速退房
  • 行李員
  • 24 小時前台接待
  • 服務台

一般的

  • 宴會
  • 舞廳
  • 陽台
  • 吸煙區
  • 停車場(另收費)

商務設施

  • 會議中心
  • 商務中心
  • 會議室
  • 會議室
  • 會議室

公共設施

  • 其他
  • 大堂咖啡/茶服務
  • 餐廳
  • 保險箱

附近設施

  • 美髮沙龍
  • 自動櫃員機/銀行服務
  • 紀念品商店

食物和飲料

  • 酒吧
  • 早餐

運輸

  • 豪華轎車或城鎮轎車服務
  • 代客泊車(另收費)

接駁車服務

  • 渡輪碼頭接駁車(另收費)
  • 遊輪接駁車(另收費)

適合家庭的設施

  • 兒童泳池

連接性

  • 免費 WiFi

體育和娛樂

  • 健身中心

Fairmont Empress住宿政策及一般資訊

重要提示
  • Fee for full breakfast: approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
  • Fee for in-room wireless internet: CAD 14.95 per night (rates may vary)
  • Self parking fee: CAD 37.00 per day (in/out privileges)
  • Valet parking fee: CAD 51.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property uses solar energy, plus a grey water recycling system
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The photos are representative of rooms offered and may differ from the actual room received.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 19

入住/退房時間

入住:
從 16:00
退房
前 11:00
酒店政策尚未公佈。

一般資訊

熱門設施
游泳池, 餐厅, 24 小时前台, 停车场, WiFi
入住/退房時間
从 16:00 - 到 11:00
早餐供應狀況
是的,酒店有提供早餐的房間
Fairmont Empress的可用房間
431
在Fairmont Empress的樓層數
8
另一設施在Fairmont Empress
熱水浴缸, 室內泳池, 野餐區, 花園, 商店

Fairmont Empress常見問題

在Fairmont Empress有哪些可用設施?
這裡有頂級設施Fairmont Empress例如游泳池, 餐厅, 24 小时前台, 停车场, WiFi .(有些可能需要額外收費)
正常入住和退房時間是Fairmont Empress?
在Fairmont Empress的標準入住時間從從 16:00開始最晚退房時間為前 11:00
Fairmont Empress提供早餐嗎?
是的,Fairmont Empress提供早餐。但您需要選擇含早餐的房型,如果您預定不含早餐的房型則需額外付費。
What is the star rating of Fairmont Empress?
Fairmont Empress is a 4.5-star hotel.
How many floors does Fairmont Empress have?
Fairmont Empress has 8 floors.
看全部

更多其他客人的評論Fairmont Empress

9.0
超棒
來自 2,012 則評論
清洁度

9.4

客房舒适度

9.2

服务和设施

9.4

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Fairmont Empress

每頁評論數
20
40
热门评论
MEIJUN
10.0
/10
22 幾週前評論

Expedia Group verified review

Good
Verified traveler
icon-朋友和家人
朋友和家人
8.0
/10
29 幾週前評論

Hotels.com verified review

The location is great and the bed is very comfortable. I love this hotel but the housekeeper didn't clean the room throughly. I found out 1 opened water can left on the floor when I entered the room. The housekeeping manager emailed me to apologize. Hope they will clean the rooms throughly
Alison
8.0
/10
35 幾週前評論

Hotels.com verified review

In general, a good stay. The room — a bit small for the price paid — was clean and spacious. We loved the classy decor. But all in all, service is great as expected as a Fairmount accommodation.
Ying Xiong
icon-休闲 好友同行
休闲 好友同行
10.0
/10
37 幾週前評論

Expedia Group verified review

The hotel is very good, but the room space is very small.
Hang
6.0
/10
45 幾週前評論

Expedia Group verified review

总体一般
Seth
icon-休闲 家庭
休闲 家庭
10.0
/10
13 幾週前評論

Expedia Group verified review

Staff are the most friendly and truly want to serve. They went above and beyond, especially Nicola!
Denis
10.0
/10
13 幾週前評論

Hotels.com verified review

Room clean , staff friendly and helpful
SANDRA K
icon-休闲 家庭
休闲 家庭
10.0
/10
13 幾週前評論

Expedia Group verified review

This beautifully restored old hotel wreaks with class! Exceptional staff from the desk clerk to the bartenders. Friendly, courteous and readily available to you. The dining that I did experience was outstanding as well. I would not hesitate to stay here again!
Jamie
10.0
/10
13 幾週前評論

Expedia Group verified review

Very impressed with my experience 😁
Stacey
icon-家庭
家庭
6.0
/10
13 幾週前評論

Expedia Group verified review

We called ahead of time with a request to get a room an hour early because our sick baby boy needed a nap. The lady on the phone was very rude and unhelpful. Overall we did not find the level of customer service to be at a ‘Fairmont Calibre’. The grounds around the hotel and lovely, and we made the most of our stay!
XIAOFANG
icon-休闲 亲子同住
休闲 亲子同住
8.0
/10
13 幾週前評論

Expedia Group verified review

I stayed in a sea-view room on the second floor, so the view was not very wide. There was an air conditioner in the room, which was not quiet, you can turn it off.
Marina
icon-休闲 亲子同住
休闲 亲子同住
6.0
/10
13 幾週前評論

Expedia Group verified review

I reserved and paid for a City View room with 2 double beds for myself, my daughter and my mother (who was celebrating her 70th birthday). When we arrived, we were given a very small room with frosted windows. I was curious as to why the windows were frosted, so I opened them to discover that we were facing the hotel’s loading dock and parking lot. Then the constant sound of trucks beeping and crates slamming began. I went to speak to the lady at the front desk, and was told that our room was in fact a City View room, and that there was nothing else available for the first night, but that we would be able to get a different room for the following two nights. Not ideal, but anything would be better than what we were originally given. The new room was also a City View room, but had 2 queen beds, and a sitting area, which was nice. However, the hotel is old, and so the bathrooms are very tight, and things like faucets and drains either don’t work well, or not at all. The room was also not the cleanest. Dusty and the carpets were dirty. My daughter’s socks were black after walking around on the floor for a couple of hours. I have been a very loyal client of Fairmont Hotels for many years, but am losing my love for the brand. I have found that Fairmont is riding on the coattails of their history and previous success, and not delivering service to maintain that success. I have found this to be the case at The Empress, and the Jasper Park Lodge. Would not stay here again.
閱讀更多
Rafael
icon-休闲 双人入住
休闲 双人入住
10.0
/10
13 幾週前評論

Expedia Group verified review

We loved it , walking distance to many touristic attractions and the marina
Natalie
icon-休闲 双人入住
休闲 双人入住
10.0
/10
13 幾週前評論

Expedia Group verified review

Historic property with lovely views of the harbour. The garden surrounding the building is beautiful as well. Staff is excellent. We didn’t take any of our meals at the hotel opting instead to walk around the area and experience the local independently owned eateries.
Dan
10.0
/10
13 幾週前評論

Expedia Group verified review

Very friendly staff, the room was great
William
10.0
/10
14 幾週前評論

Expedia Group verified review

The Fairmont Empress is a delightful and luxurious experience. The staff is incredibly courteous, helpful, and customer satisfaction oriented.
Edward
icon-休闲 好友同行
休闲 好友同行
10.0
/10
14 幾週前評論

Expedia Group verified review

Beautiful old classic hotel renovated with modern conveniences. Large rooms and great staff. Concierge was extremely helpful
Megan
icon-休闲 双人入住
休闲 双人入住
10.0
/10
14 幾週前評論

Expedia Group verified review

We loved everything about our stay!
Asad
icon-休闲
休闲
10.0
/10
14 幾週前評論

Expedia Group verified review

Great place to stay in Victoria
Terence
icon-休闲 双人入住
休闲 双人入住
10.0
/10
14 幾週前評論

Expedia Group verified review

Spa was incredible. Staff were great and professional. Hot tub was really hot one night and rather cool the next.
每頁評論數
20
40

您準備好下定決心了嗎?

立即預訂住宿
其他 4 Fairmont Empress

免責聲明

免責聲明:酒店有責任確保所有照片準確無誤。 Traveloka 對任何照片錯誤概不負責。
9.0
超棒
來自 2,012 則評論
清洁度

9.4

客房舒适度

9.2

服务和设施

9.4

排序方式
MOST_RELEVANT_LABEL
偏好設定
TRIP_REASON_DEFAULT_VALUE_LABEL

旅行者評論 Fairmont Empress

每頁評論數
20
40
热门评论
MEIJUN
10.0
/10
22 幾週前評論

Expedia Group verified review

Good
Verified traveler
icon-朋友和家人
朋友和家人
8.0
/10
29 幾週前評論

Hotels.com verified review

The location is great and the bed is very comfortable. I love this hotel but the housekeeper didn't clean the room throughly. I found out 1 opened water can left on the floor when I entered the room. The housekeeping manager emailed me to apologize. Hope they will clean the rooms throughly
Alison
8.0
/10
35 幾週前評論

Hotels.com verified review

In general, a good stay. The room — a bit small for the price paid — was clean and spacious. We loved the classy decor. But all in all, service is great as expected as a Fairmount accommodation.
Ying Xiong
icon-休闲 好友同行
休闲 好友同行
10.0
/10
37 幾週前評論

Expedia Group verified review

The hotel is very good, but the room space is very small.
Hang
6.0
/10
45 幾週前評論

Expedia Group verified review

总体一般
Seth
icon-休闲 家庭
休闲 家庭
10.0
/10
13 幾週前評論

Expedia Group verified review

Staff are the most friendly and truly want to serve. They went above and beyond, especially Nicola!
Denis
10.0
/10
13 幾週前評論

Hotels.com verified review

Room clean , staff friendly and helpful
SANDRA K
icon-休闲 家庭
休闲 家庭
10.0
/10
13 幾週前評論

Expedia Group verified review

This beautifully restored old hotel wreaks with class! Exceptional staff from the desk clerk to the bartenders. Friendly, courteous and readily available to you. The dining that I did experience was outstanding as well. I would not hesitate to stay here again!
Jamie
10.0
/10
13 幾週前評論

Expedia Group verified review

Very impressed with my experience 😁
Stacey
icon-家庭
家庭
6.0
/10
13 幾週前評論

Expedia Group verified review

We called ahead of time with a request to get a room an hour early because our sick baby boy needed a nap. The lady on the phone was very rude and unhelpful. Overall we did not find the level of customer service to be at a ‘Fairmont Calibre’. The grounds around the hotel and lovely, and we made the most of our stay!
XIAOFANG
icon-休闲 亲子同住
休闲 亲子同住
8.0
/10
13 幾週前評論

Expedia Group verified review

I stayed in a sea-view room on the second floor, so the view was not very wide. There was an air conditioner in the room, which was not quiet, you can turn it off.
Marina
icon-休闲 亲子同住
休闲 亲子同住
6.0
/10
13 幾週前評論

Expedia Group verified review

I reserved and paid for a City View room with 2 double beds for myself, my daughter and my mother (who was celebrating her 70th birthday). When we arrived, we were given a very small room with frosted windows. I was curious as to why the windows were frosted, so I opened them to discover that we were facing the hotel’s loading dock and parking lot. Then the constant sound of trucks beeping and crates slamming began. I went to speak to the lady at the front desk, and was told that our room was in fact a City View room, and that there was nothing else available for the first night, but that we would be able to get a different room for the following two nights. Not ideal, but anything would be better than what we were originally given. The new room was also a City View room, but had 2 queen beds, and a sitting area, which was nice. However, the hotel is old, and so the bathrooms are very tight, and things like faucets and drains either don’t work well, or not at all. The room was also not the cleanest. Dusty and the carpets were dirty. My daughter’s socks were black after walking around on the floor for a couple of hours. I have been a very loyal client of Fairmont Hotels for many years, but am losing my love for the brand. I have found that Fairmont is riding on the coattails of their history and previous success, and not delivering service to maintain that success. I have found this to be the case at The Empress, and the Jasper Park Lodge. Would not stay here again.
閱讀更多
Rafael
icon-休闲 双人入住
休闲 双人入住
10.0
/10
13 幾週前評論

Expedia Group verified review

We loved it , walking distance to many touristic attractions and the marina
Natalie
icon-休闲 双人入住
休闲 双人入住
10.0
/10
13 幾週前評論

Expedia Group verified review

Historic property with lovely views of the harbour. The garden surrounding the building is beautiful as well. Staff is excellent. We didn’t take any of our meals at the hotel opting instead to walk around the area and experience the local independently owned eateries.
Dan
10.0
/10
13 幾週前評論

Expedia Group verified review

Very friendly staff, the room was great
William
10.0
/10
14 幾週前評論

Expedia Group verified review

The Fairmont Empress is a delightful and luxurious experience. The staff is incredibly courteous, helpful, and customer satisfaction oriented.
Edward
icon-休闲 好友同行
休闲 好友同行
10.0
/10
14 幾週前評論

Expedia Group verified review

Beautiful old classic hotel renovated with modern conveniences. Large rooms and great staff. Concierge was extremely helpful
Megan
icon-休闲 双人入住
休闲 双人入住
10.0
/10
14 幾週前評論

Expedia Group verified review

We loved everything about our stay!
Asad
icon-休闲
休闲
10.0
/10
14 幾週前評論

Expedia Group verified review

Great place to stay in Victoria
Terence
icon-休闲 双人入住
休闲 双人入住
10.0
/10
14 幾週前評論

Expedia Group verified review

Spa was incredible. Staff were great and professional. Hot tub was really hot one night and rather cool the next.
每頁評論數
20
40