The Dilly位于梅费尔地区/城市。
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The Dilly
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8.0
非常好
共 1,014 則評論
客人对住宿的评价
Melanie
10.0
/ 10
Great location. Really clean and comfortable. My own gripe was that despite check in being at 3pm we did not get our keys until 4pm and had to then ask for late check out to compensate:
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Brennan
10.0
/ 10
Located in the middle of everything. Beautiful hotel and room. Friendly staff.
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Kathryn L
10.0
/ 10
Cannot beat the location in central London! Friendly and very helpful front desk staff. Superb housekeeping and guest relations - anything you need is a call away. Cannot wait to be a guest again on the next visit.
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在該地區
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21 Piccadilly, Westminster, Mayfair, London, England, W1J 0BH
主要設施
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餐廳
24小時前台
WiFi
電梯
The Dilly周圍有什麼
21 Piccadilly, Westminster, Mayfair, London, England, W1J 0BH
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了解更多關於The Dilly
General
Near Piccadilly Circus
Location
A stay at The Dilly places you in the heart of London, steps from Piccadilly Circus and Piccadilly. This luxury hotel is 0.5 mi (0.8 km) from Trafalgar Square and 0.6 mi (0.9 km) from Oxford Street.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Piccadilly - 0.1 km / 0.1 mi
Regent Street - 0.1 km / 0.1 mi
Piccadilly Circus - 0.1 km / 0.1 mi
Bond Street - 0.3 km / 0.2 mi
Leicester Square - 0.4 km / 0.3 mi
Green Park - 0.7 km / 0.4 mi
Trafalgar Square - 0.8 km / 0.5 mi
London Palladium Theatre - 0.8 km / 0.5 mi
National Gallery - 0.8 km / 0.5 mi
Charing Cross - 0.8 km / 0.5 mi
The Strand - 0.9 km / 0.5 mi
Oxford Circus - 0.9 km / 0.5 mi
Oxford Street - 0.9 km / 0.6 mi
St. James Park - 0.9 km / 0.6 mi
Covent Garden Market - 1 km / 0.6 mi
The nearest airports are:
London City Airport (LCY) - 16.7 km / 10.4 mi
Heathrow Airport (LHR) - 27.3 km / 17 mi
Gatwick Airport (LGW) - 68.3 km / 42.4 mi
Luton Airport (LTN) - 54.7 km / 34 mi
Stansted Airport (STN) - 65 km / 40.4 mi
Facilities
Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services.
Business Facilities
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Planning an event in London? This hotel has 8181 square feet (760 square meters) of space consisting of conference space and 6 meeting rooms.
Dining
Grab a bite at The Terrace On Piccadilly, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 283 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, hair dryers, and bathrobes. Conveniences include phones, as well as safes and desks.
The Dilly所有設施
泳池
娛樂設施
健身中心
多功能廳
公共空間
要做的事情
- 健康俱樂部
食物和飲料
- 早餐
連接性
- 免費 WiFi
一般的
- 宴會
- 舞廳
可訪問性
- 無障礙浴室
- 殘障人士友善
- 盲文或凸起标识
- 無障礙設備
- 無障礙出行路徑
公共設施
- 無菸區
- 保險箱
- 電梯
飯店服務
- 洗衣服務
- 快速入住
- 行李寄存
- 行李員
- 多語言服務人員
- 24 小時前台接待
- 服務台
商務設施
- 商務設施
- 商務設施
- 會議室
附近設施
- 自動櫃員機/銀行服務
體育和娛樂
- 健身中心
The Dilly住宿政策及一般資訊
重要提示
計劃在入住時間以外入住（例如清晨或深夜）？您可以直接與住宿安排！
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
入住/退房時間
入住：
15:00 - 03:00
退房
前 12:00
- Fee for full breakfast: approximately GBP 30 for adults and GBP 20 for children
- Nearby parking fee: GBP 30 per day
- Pet deposit: GBP 100 per stay
- Pet fee: GBP 35 per pet, per stay
- Service animals are exempt from fees
- Rollaway bed fee: GBP 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Allowed
Professional property host/manager, Contactless check-out is available, Green Tourism Program, Contactless check-in is available
一般資訊
熱門設施 | 餐廳, 24小時前台, WiFi, 電梯 |
入住/退房時間 | 从 15:00 - 03:00 - 到 12:00 |
早餐供應狀況 | 是的，酒店有提供早餐的房間 |
The Dilly的可用房間 | 283 |
在The Dilly的樓層數 | 6 |
另一設施在The Dilly | 健康俱樂部, 早餐, 免費 WiFi, 宴會, 舞廳 |
The Dilly常見問題
在The Dilly有哪些可用設施？
這裡有頂級設施The Dilly例如餐廳, 24小時前台, WiFi, 電梯 .（有些可能需要額外收費）
正常入住和退房時間是The Dilly？
在The Dilly的標準入住時間從15:00 - 03:00開始最晚退房時間為前 12:00
The Dilly提供早餐嗎？
是的，The Dilly提供早餐。但您需要選擇含早餐的房型，如果您預定不含早餐的房型則需額外付費。
What is the star rating of The Dilly?
The Dilly is a 5.0-star hotel.
How many floors does The Dilly have?
The Dilly has 6 floors.
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更多其他客人的評論The Dilly
整體評分與評論 The Dilly
Traveloka (10)
其他來源 (1,004)
8.0
非常好
來自 1,004 則評論
清潔度
8.2
房間舒適度
7.8
服務與設施
8.6
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旅行者評論 The Dilly
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精選評論
Hon Bun Edwin
與伴侶同行
6.0
/10
45 幾週前評論
Hotels.com verified review
這個酒店你就算告訴他們你是度蜜月來的，他們也只會問細節，然後，什麼都不做。還有，浴室掛毛巾的方法不衛生，因為緊貼著牆，只會把牆壁刷得很乾淨...
Mei Shu
與親友同行 家庭
8.0
/10
92 幾週前評論
Hotels.com verified review
我們住的房型比較奇怪，使用咖啡啡機還要爬樓梯，不是很方便，可能因為這樣，其他的空間就覺得很小，
而且跟當初訂的房型感覺不一様
Joe
與伴侶同行
2.0
/10
13 幾週前評論
Expedia Group verified review
We recently stayed at The Dilly for 7 nights and, unfortunately, it was one of the most disappointing hotel experiences we've had. We actually stayed here around 14 years ago and enjoyed it then, but it honestly feels as though very little has changed since. The location is outstanding—right in the heart of Piccadilly—and that's the only reason this review receives any positive rating.
After a 24-hour flight from Australia, we arrived at 8:30am and were told we'd be contacted when our room was ready. We never heard anything and returned at 3:00 pm only to be told it had been ready. It was the lack of communication, not the lack of early check-in, that was disappointing.
Room 901 felt like an attic with tiny windows, so we requested a move. Room 444 was larger but still tired, with worn furniture, stained carpets, a stale damp smell outside the lifts that carried into the room, a stained shower curtain, a toilet that regularly needed pumping to flush and a leaking fridge. Housekeeping was consistently poor, with dirty glasses and used cutlery left uncleaned throughout our stay.
To make matters worse, the indoor pool was closed for maintenance in the middle of summer, and despite the hotel promoting ongoing refurbishment, it still feels dated and well below five-star standard.
The staff were polite and did move us, but that couldn't make up for the overall experience. We would not stay here again and cannot recommend it. There are far better hotels in London at a similar price
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william
與伴侶同行
8.0
/10
14 幾週前評論
Expedia Group verified review
Good location
Le
與伴侶同行
4.0
/10
14 幾週前評論
Expedia Group verified review
This was my second stay at The Dilly. My first experience was absolutely amazing, from checking to check out. Unfortunately, this time was a different story. We were in room 220 this time and there was constantly noise throughout the night (recycling glasses?) - lucky we only stayed one night. The floor boards creaked every time we walked across the room and the table was full of stains and a line down the left side of the tv. The tv wouldn’t switch off (luckily we had only switched it on when we were getting ready for breakfast-it was still on when we checked out). We let these things slide because as I said, it was only for one night. We reserved breakfast, and the staff there were lovely and friendly (that’s why I’ve given more stars). The Dilly, iam afraid you have lost a what would have been a loyal customer for being so inconsistent. I will look else where next time.
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James
與伴侶同行
8.0
/10
14 幾週前評論
Expedia Group verified review
Second time staying at The Dilly. The breakfast and the pool make it my go to hotel. It’s in a touristy neighborhood but that makes it very convenient and easy to get to.
It is an older hotel which I think gives it character but some may prefer something more sleek or modern.
Melanie
與朋友同行
10.0
/10
14 幾週前評論
Expedia Group verified review
Great location. Really clean and comfortable. My own gripe was that despite check in being at 3pm we did not get our keys until 4pm and had to then ask for late check out to compensate:
Martin
與伴侶同行
6.0
/10
14 幾週前評論
Hotels.com verified review
Very impressed with Guest Services who took the initiative to decorate our room in celebration of my wife’s birthday. Location was also perfect for us. However, rooms dated with threadbare carpet and old shower etc. Rooms were not provided with new toilet rolls fir sine reason when we arrived and not replenished. Only Decaf instant coffee although I request caffeinated a few times. They do have Nespresso but I di not drink that. Room Service and Front Desk were engaged all the time so I went to the Front Desk to order room service. Had a birthday Breakfast in the Terrace Restaurant with our daughters and it was very poor (burnt greasy bacon, burnt toast and beans with continental if you wanted) for £32 per person? There was also a pump noise in the room that came on every hour overnight. Service at the bar was poor, they took my order then I left after 20 mins as didn’t serve. Just making a record of issues as they can sort and I have stayed a number of times before any it was much better. Again though 10/10 for Guest Relations!
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Trudy
與親友同行 家庭
6.0
/10
14 幾週前評論
Hotels.com verified review
Upgraded to executive room and was underwhelmed. Where room was a good size it lacked style and decor was in need of improvement. There was work being carried out to renovation of room above which was not explained and disappointing considering the prices for 2 nights . I have requested a replaced iron and this was not replaced . The only plus I’d say is location . But room, very disappointed.
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lorraine
與親友同行 與朋友同行
2.0
/10
15 幾週前評論
Hotels.com verified review
Our room was advertised as “superior”. It had a fake window so no real light. The entire room was painted dark teal I would imagine to make it look rich and opulent… this was not the outcome. It looked like a dungeon with worn carpet and furniture. On check in I was told the room was already paid which I asked them to check as I thought it was “pay at property”. I travel a lot so when he said it was def paid I thought nothing more of it. We added breakfast so paid for that for the 2 days (£100) and went on our way. We checked in Friday and Saturday afternoon I received a WhatsApp message from reception saying the room had not been paid and to come to reception at my earliest convenience. I was in a concert in Hyde park at the time. We returned to the hotel at 11:30pm and I went to get my cards from the safe so I could sort the bill. Our room keys had been locked and we couldn’t get into the room. My friend has severe mobility issues and couldn’t make it back to reception with me so had to sit on the floor in the hallway while I went down to get the key reactivated. The man at reception repeatedly said the bill needed paid even though I had said multiple times I needed to get into the safe to get my credit card to settle the bill. He eventually reactivated the key. When I came back to reception it took almost 40 minutes to sort out the bill as they kept trying to overcharge by fist £100 and then by £300. Horrendous service by what is supposed to be a 5 star hotel.
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BRENDAN
與伴侶同行
8.0
/10
15 幾週前評論
Expedia Group verified review
The best thing I can say is location! It is central to everything we wanted to do! We would definitely stay there again!!!
Alison
與朋友同行
6.0
/10
15 幾週前評論
Expedia Group verified review
The hotel location is ideal and close to Piccadilly Circus tube. Staff all very friendly and breakfast is excellent.
However, I felt the room we had, though spacious and clean, was average. The floor creaked badly and the bathroom was very dated. There was only one small sink, not a double, and only a small mirror shelf for storage. Products missing shampoo and body lotion. Also, no hairdryer. It felt basic not plush which I would have expected at this price point.
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Stefan
與親友同行 家庭
4.0
/10
15 幾週前評論
Hotels.com verified review
Dieses Hotel braucht dringend eine Renovation. Die Zimmer sind klein und alt. Die Klimaanlage funktioniert nicht; die Fenster lassen sich nicht öffnen. Die Badezimmer sind sehr klein und alt. Der Pool war geschlossen. Personal war freundlich und die Lage sehr gut. Das Frühstück war ok; jedoch nicht was man bei einem 5-Stern-Hotel erwarten darf. Ingesamt würden wir nicht mehr gehen.
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Yaw Sarpong
與伴侶同行
10.0
/10
15 幾週前評論
Expedia Group verified review
Squeaky clean
Brennan
與伴侶同行
10.0
/10
16 幾週前評論
Expedia Group verified review
Located in the middle of everything. Beautiful hotel and room. Friendly staff.
Laura
與親友同行 與朋友同行
6.0
/10
16 幾週前評論
Hotels.com verified review
This was my second time in The Dilly and it was a comedown, first time we got a gift bag with goodies in, loaded mini bar, the bathroom shower worked and the hot water tap and we got a goodbye bag for the journey home.
This time the experience was quite deflating, pool has been out of bounds for 2 days, no goodie bags, no stocked mini bar, shower trickled the water, you had to learn into the shower wall for the water to hit your body and the pressure was none existent ,and the hot water tap nothing come out on the sink.
I would avoid family room 521
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Teresita
與伴侶同行
8.0
/10
16 幾週前評論
Expedia Group verified review
Convenient location clean but old rooms one was super moldy smelling and old carpets - bathrooms clean but some had old grout - spacious comfortable great staff - definitely needs renovation which was happening - get rid of nasty old carpets. Excellent staff very attentive and helpful
Ken
與親友同行 與朋友同行
8.0
/10
16 幾週前評論
Hotels.com verified review
Enjoyed staying at the Dilly. Older property but recent renovations. Great location, friendly staff, nice onsite amenities (bars, restaurants, speakeasy, terrace). I would stay again.
Rupan
2.0
/10
17 幾週前評論
Hotels.com verified review
Terrible. They canceled my reservation upon arrival stating the room could not be made ready. I was with kids and luggage.
Jennifer
家庭
2.0
/10
17 幾週前評論
Expedia Group verified review
This hotel is claiming to be 5 stars on their website. The manager says the rooms are in the process of being renovating, meanwhile they are charging high rates for rooms that are old and quite disgusting. My room was also on the side of a nightclub that blared noise until 3am. The staff start banging doors at 8am repeatedly and don’t care. The carpet was stained and gross. Everything was scuffed and scraped. No water pressure in the shower. There are no plugs next to the bed. I had to unplug the lamp to plug in my phone and move the table to get to it. The A/C is old and noisy. And could be cleaned up with some paint. Their description is completely a lie of what you’ll get. The second room offered to me was just as bad and also down many stairs. I decided to check out after returning to find our room had not being serviced by 4:30pm the same day I complained to the manager.
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