Pullman Phu Quoc Beach Resort

Staff are nice, polite and proactive. Room is clean and spacious.

SPA很好，房間整潔

適合度假的地方

房間空間大，活動地點好

海灘比較髒亂 有煙蒂 垃圾等漂浮物

This is very nice hotel. The location is on the mid of island. And there is nothing in outside that you can buy (no store and market). The nearest market is the night market of sonaset. The Grab to there around 30K VND. And you can have lunch/dinner on the market will be better.

美美的泳池，乾淨且緩坡的白色沙灘，房間漂亮，稍微美中不足就是走廊的聲音容易傳入房間。

Although there were some misunderstandings on our way to check in, the bellboy solved it quickly and sincerely. It makes us feel valued. And the most important thing is that every staff at the resort is welcoming to the guests. We had a perfect experience during our honeymoon.

Although there were some misunderstandings on our way to check in, the bellboy solved it quickly and sincerely. It makes us feel valued. And the most important thing is that every staff at the resort is welcoming to the guests. We had a perfect experience during our honeymoon.

整體來說還不錯，地理位置離機場近但是非常偏僻，周遭沒有任何東西，下午六點前有免費的kayak可以使用很棒，餐廳食物好吃

Rent och fint

Service was great. Han, who helped me check-in was very friendly, thorough and informative.

Memg best, everything was perfect

Jättefint och bra hotell, servicen va top och maten god på hotellet. Hade gärna åkt tillbaka.

The team that worked there were really good, a bit of detail needed in some rooms from wear and tear. Nothing major just detailing and a bit more training with the team on how to handle situations. I.E We asked for a certain meal but we got an augomagic response that the kitchen was busy and wouldn’t be able to. Bug the previous it was ok.

Grate resort.

Great service

Quarto muito confortável porém o sofá estava todo manchado , funcionários extremamente gentis e prestativos , estrutura do hotel excelente porém a área da praia em frente ao hotel estava imunda , um contraste com a limpeza dos demais ambientes

Arrived at hotel around 10pm, got the free airport shuttle which was quick and convenient. Check-in was fast and simple, staff quickly made us feel very comfortable and immediately in vacation-mode. Bellhop gave us ride in a golf cart with bags through the beautiful grounds to our room. Stunning. We were hungry and were told they offer 24/7 room service. After some trial and error we found the digital room service menu and were slightly disappointed to find the options limited to only 6 items. We ordered three of them. Without going into too much detail, let's just say: two of them were not up to standard, which was disappointing due to the hefty price of the "late night menu." We informed the desk and they collected the food. The next morning at breakfast a staff member approached us and offered her apologies about the food service incident the previous night. She even offered us a complimentary bottle of champagne to make up for the issue. She was beyond excellent. My girlfriend and I decided to extend our stay an additional night based soley on how that one staff member went above and beyond to make things right. She was the gold standard for hospitality. The hotel is beautiful, pool closes at 8pm which seemed a little early for such a beautiful resort. Hot tub would be nice for a late night romantic soak. Not much bad to say other than that one incident. Everything else was premium. Staff was exceptional. Highly recommend; just maybe stick to the normal restaurant menu ;)

Beautiful property. Your money can’t have any marks on it if you want to exchange currency. You have to be on time with the shuttles.