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VietJet Air: An Introduction

About {airlineName}

VietJet is Vietnam’s award-winning low-cost airline, and it’s one to watch. Known for ultra-cheap fares, friendly service, and a growing international network, it’s become a top pick for Aussie travellers heading to Asia.

From Sydney, Melbourne, Brisbane, and Perth, you can now fly direct to Vietnam and connect onwards to more than 60 destinations, including Thailand, Japan, and South Korea.

It’s not just about low fares either. VietJet was named “Best Ultra Low-Cost Carrier” for 2025 and “Asia’s Leading Airline for Customer Experience”. With multiple cabin options including flat-bed Business class, frequent sales, and a flexible loyalty program, it’s a budget airline that doesn’t feel like one.

Where does {airlineName} fly?

VietJet connects Aussie travellers to over 60 destinations across Asia. From buzzing cities to quiet coastal towns, there’s no shortage of places you can reach with VietJet.

Australian destinations

• New South Wales: Sydney
• Victoria: Melbourne
• Queensland: Brisbane
• Western Australia: Perth

International destinations

• Vietnam: Hanoi, Ho Chi Minh City, Da Nang, Nha Trang, Phu Quoc, Hue, Can Tho, Hai Phong, Dalat, Vinh, Buon Ma Thuot, Pleiku, Dong Hoi, Con Dao, Tuy Hoa, Dien Bien Phu, Thanh Hoa, Ha Long
• India: Delhi, Mumbai, Ahmedabad, Bangalore, Hyderabad, Kochi
• China: Beijing, Shanghai, Guangzhou, Hangzhou, Chengdu, Tianjin, Xi'an
• Japan: Tokyo - Haneda, Tokyo - Narita, Osaka, Nagoya, Fukuoka, Hiroshima
• South Korea: Seoul, Busan, Daegu, Muan
• Taiwan: Taipei, Kaohsiung, Taichung
• Thailand: Bangkok, Phuket
• Malaysia: Kuala Lumpur
• Singapore: Singapore
• Indonesia: Jakarta, Bali (Denpasar)
• Hong Kong: Hong Kong
• Cambodia: Siem Reap
• Turkey: Istanbul

{airlineName} sales and deals

VietJet is big on sales, dropping regular promos throughout the year to help you save more when you fly. Whether it’s a flash deal or a code for discounted fares, there’s often something running, so it pays to check in often.

Here are a few of VietJet’s regular deals:

• Friday Super Sale: Weekly ticket deals starting from just $1 (excluding taxes and fees).
• Double Day 9/9: Flights booked on this lucky day can score up to 99% off base fares.
• Business and SkyBoss Deals: Up to 50% off base fares with promo codes.

How to get the cheapest {airlineName} flights

• Book during VietJet’s Super Sales or other promo events.
• Fly on weekdays or during low season for better prices.
• Lock in your flights early—prices usually rise closer to the date.
• Use Traveloka to compare fares and spot deals across different dates and routes.

{airlineName} classes

VietJet gives you a few ways to fly, whether you’re after a no-frills trip or looking to stretch out in style.

Economy

Seats

VietJet’s economy seats are basic but get the job done. You’ll get around 29 – 30 inches of legroom and a seat width of about 17 inches. No seatback screens or USB ports, so charge your devices before boarding and pack your own entertainment. Keen for some extra space? You can upgrade to an exit row or front-row seat.

Meals

No free food here, but there’s a decent selection available to buy online or onboard. Hot meals, snacks, and drinks like Vietnamese coffee and soft drinks are all up for grabs. Vegetarian options are available but we suggest you book ahead if you’ve got dietary needs.

SkyBoss

Seats

SkyBoss puts you in the front rows with more space and priority everything. Skip the queues with priority check-in, boarding, and baggage. There’s also an exclusive shuttle service at some airports and up to 50kg of checked baggage allowance.

Meals

Your fare includes a hot meal, served with a drink. Expect options like grilled chicken, noodles, and sticky rice, all with a Vietnamese twist. Meals are freshly made and served with care, giving your flight a premium edge.

Business

Seats

Travelling on an A330? VietJet’s Business class has fully flat beds in a quiet 12-seat cabin. Genuine leather seats, privacy, and loads of space make long-haul travel way more comfortable. Sit back, stretch out, and relax in style.

Meals

This is the top-tier experience. Think restaurant-style dishes like pho, grilled fish, and sticky rice, served with appetisers, desserts, and wine or cocktails. After your meal, enjoy coffee or a cocktail from the onboard bar. It’s a proper treat at 30,000 feet.

{airlineName} loyalty programs

{airlineName} frequent flyer program

SkyJoy is VietJet’s rewards program, and it’s made for more than just flying. You’ll earn SkyPoints on every VietJet flight and from daily spending with over 250 partner brands. Points don’t expire and can be used on flights, gifts, or converted from other loyalty programs.

It’s easy to sign up and start earning. The more you fly, the more perks you unlock. It’s great if you travel often and want something back for it.

{airlineName} airport lounges

Flying SkyBoss or Business? You’ll get lounge access at select airports. These lounges are designed for a stress-free start to your trip. Think quiet spaces with comfy seating, food, drinks, Wi-Fi, and even showers and lockers.

Just show your boarding pass at the lounge entrance up to 3 hours before departure. Lounges aren’t available at every airport, and there’s no alliance access or paid entry if you’re flying Economy.

{airlineName} fleet

Aircraft: Airbus A320 / Airbus A321 / Airbus A321neo

• Seat classes: Economy, SkyBoss
• Seat layout: 3-3
• Seat pitch: 29 – 31 inches
• In-flight entertainment: None
• Wi-Fi: Not available
• Power/USB ports: Not available

Aircraft: Airbus A330-300

• Seat classes: Economy, SkyBoss, Business
• Seat layout:
• Business: 1-2-1
• Economy: 2-4-2
• Seat pitch:
• Business: Up to 78 inches (fully flat bed)
• Economy: 31 – 32 inches
• In-flight entertainment: Personal devices recommended (no built-in screens)
• Wi-Fi: Not available
• Power/USB ports: Limited availability in Business

{airlineName} crew

VietJet’s cabin crew are known for their cheerful energy and friendly service. Whether it’s a short domestic hop or an international flight, you’ll find the crew consistently upbeat, helpful, and approachable. They’ve picked up several awards along the way, including “Most Passenger-Friendly Cabin Crew” in Thailand (2021) and “Best Cabin Crew Service in Asia” (2022). Expect warm greetings, clear communication, and quick support when you need it.

{airlineName} baggage allowance

Economy

• Cabin baggage: 1 piece up to 7kg plus 1 small personal item (like a handbag, laptop, or camera bag).
• Check-in baggage: Not included. You can pre-purchase from 20kg up to 100kg depending on your route.

SkyBoss

• Cabin baggage: 10 – 14kg total (depending on route), including 1 personal item.
• Check-in baggage: 30–50kg included, plus 1 golf set.

Business

• Cabin baggage: Up to 18kg total, including personal item.
• Check-in baggage: 40 – 60kg included, plus 1 golf set.

{airlineName} passenger policy

Infants

• Under 14 days old: Not permitted to fly.
• Under 2 years old: Travel on adult’s lap with infant fare (seat not included).
• If turning 2 before return flight: Seat must be purchased for that leg.
• 1 infant per adult max.
• Infant limit per flight: Capped at 10% of aircraft capacity.

Children

• Ages 2–11: Must have their own seat and pay full adult fare.
• Must travel with an adult aged 18+.
• No unaccompanied minors under 14 allowed.

Pregnant passengers

• Up to 26 weeks: No medical certificate needed, but indemnity form must be signed.
• 28–32 weeks: “Fit to fly” certificate required (issued within 7 days of flight), plus indemnity form.
• 33 weeks and above: Not allowed to travel.

Accessibility features

• Wheelchair service available (must request at least 24 hours before departure).
• Extra seat for personal comfort can be purchased (notify in advance).
• Blind or deaf passengers: Accepted with or without an accompanying adult (conditions apply).
• Passenger must be able to travel independently or with support from an accompanying adult.

{airlineName} policies

When to check in

• Domestic flights: Counters open 2 hours before departure. Close 40 mins before take-off.
• International flights: Counters open 3 hours before departure. Close 50 mins before take-off.

Online check-in

Online check-in is available via VietJet’s website for most routes. Opens 24 hours and closes 1 hour before departure. Just enter your booking code to save time at the airport.

Refund policy

Refunds depend on your fare type. Most low-cost fares are non-refundable. If you’re unsure, check the fare rules before booking.

Reschedule policy

Changes are allowed, but fees apply. You’ll pay a change fee plus any fare difference. SkyBoss and Business fares offer more flexibility.