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KLM's flight schedule
Airline | Departure Time | Arrival Time | Origin airport | Destination airport | |
|---|---|---|---|---|---|
 KLM | 17:05 | 18:15 | Kuala Lumpur (KUL) | Jakarta (CGK) | Book flight |
KLM | 19:25 | 21:00 | Zurich (ZRH) | Amsterdam (AMS) | Book flight |
KLM | 20:35 | 23:10 | Bali / Denpasar (DPS) | Singapore (SIN) | Book flight |
KLM | 20:35 | 07:55 (+1 day) | Bali / Denpasar (DPS) | Amsterdam (AMS) | Book flight |
KLM | 20:40 | 23:00 | Manchester (MAN) | Amsterdam (AMS) | Book flight |
KLM | 20:50 | 15:30 (+1 day) | Amsterdam (AMS) | Singapore (SIN) | Book flight |
KLM | 20:50 | 19:25 (+1 day) | Amsterdam (AMS) | Bali / Denpasar (DPS) | Book flight |
KLM | 20:55 | 22:10 | Amsterdam (AMS) | Berlin (BER) | Book flight |
KLM | 21:25 | 15:40 (+1 day) | Amsterdam (AMS) | Kuala Lumpur (KUL) | Book flight |
KLM | 21:25 | 18:15 (+1 day) | Amsterdam (AMS) | Jakarta (CGK) | Book flight |
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Airline Facilities
| Check-in Baggage |
|---|
| 20 kg |
| Cabin Baggage |
|---|
| 7 kg |
| Check-in Time Limit |
|---|
| 1 hour before departure |
Flight Services in Traveloka
Smart Combo
With Smart Combo tickets from Traveloka, you can book premium-service flights at up to 40% off. Enjoy flights with Air France, Cathay Pacific, Etihad, Garuda Indonesia, KLM, Lufthansa, and Singapore Airlines at a more affordable price. All you have to do is find the flights marked Smart Combo, then select the flight that suits your needs
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About KLM
KLM Royal Dutch Airlines: An Introduction
KLM Royal Dutch Airlines is the Netherlands' national airline and the world's oldest, still operating under its original name. Offering over 150 destinations globally, KLM is known for its excellent service and warm Dutch hospitality, with a comfortable and pleasant journey for both business and leisure travellers.
History of KLM Airlines
KLM, founded on 7 October 1919, launched its first flight between Amsterdam and London in 1920. It was the world's oldest continuously operating airline until merging with Air France in 2004. Based in Amstelveen, Netherlands, KLM proliferated under Albert Plesman, adding routes to cities such as Copenhagen and Brussels.
After World War II, KLM became the first European airline to offer scheduled transatlantic flights to New York in 1946. Despite the merger with Air France, KLM continues to operate independently, keeping its distinctive brand and logo.
Seat Classes
Economy Class
Kick back, relax in your seat, and take full advantage of the complimentary snacks, drinks, and WiFi in Economy Class.
Premium Comfort Class
When you opt for Premium Comfort Class, treat yourself to a more spacious and relaxed journey with a cosy seat in a dedicated cabin.
Business Class
Experience the luxury of our Business-Class seats and enjoy extra perks and services designed to make your flight even more comfortable and enjoyable.
Privilege Programs
Flying Blue
It rewards frequent flyers with miles for flights, upgrades, and more. It has four tiers, Explorer, Silver, Gold, and Platinum, offering perks like priority boarding, extra baggage, and lounge access. Members can earn and use miles with KLM's partner airlines, including Air France and Delta.
Armada Fleet
- Airbus A330-200,
- Airbus A330-300,
- Boeing 737-700,
- Boeing 737-800,
- Boeing 737-900,
- Boeing 777-200ER,
- Boeing 777-300ER,
- Boeing 787-9,
- Boeing 787-10,
- Embraer 175,
- Embraer 190, and
- Embraer 195-E2.
In-Flight Entertainment
KLM’s in-flight entertainment has something for everyone. At each seat, it offers over 1,000 hours of films, TV shows, music, and games on personal screens. Plus, their “Meet & Seat” feature lets you choose a seat based on fellow travellers’ social media profiles, so you can connect with others before taking off if you wish to.
Meal Service
Throughout your flight, enjoy a selection of meals and drinks in Economy Class. Premium Comfort Class offers a choice of tasty dishes, while Business Class serves gourmet meals created by top Dutch chefs. Unique dietary options, including kosher and medical diets, are available to meet your needs.
Wi-Fi
Once seated or shortly after take-off, you can access in-flight WiFi by following the steps below.
- Switch your device to aeroplane mode,
- connect to the WiFi network, and
- follow the on-screen instructions once the “On-boar portal” opens.
The onboard portal will allow you to activate or purchase a WiFi pass, check your flight status, and book activities.
Flight Attendants
KLM flight attendant uniforms have evolved from military-style skirts and gloves in the 1930s to glamorous bouffants and pillbox hats in the 1950s and 60s. Now, they focus on comfort and inclusivity with sneakers, relaxed fits, and gender-neutral options.
The cabin crew is ready to assist with any questions or issues to ensure a smooth flight for short or long-haul you’re in.
Passenger Policies
Cabin Baggage Policies
- In Economy Class, you may bring 1 piece of hand baggage (55 x 35 x 25 cm) and 1 piece of accessory (40 x 30 x 15 cm) with a 12 kg weight limit. The cabin crew may not assist with overhead bin placement.
- In Premium Comfort Class, you can take 2 hand baggage items (55 x 35 x 25 cm each) and 1 accessory (40 x 30 x 15 cm) with a 12 kg weight limit.
- In Business Class, the allowance is the same as Premium Comfort but with an 18 kg weight limit for hand baggage.
Child and Toddler Policies
- Children under 2 years old travel on your lap for both flights.
- Each adult can travel with 2 babies, but only 1 can sit on your lap.
Pregnant Passenger Policies
- KLM Airlines recommends avoiding flights after 36 weeks of pregnancy and the first week after delivery.
- If carrying multiples or have pregnancy complications, consult a doctor before flying. Generally, it's advised to avoid flying after 32 weeks.
Disabled Passenger Policies
KLM offers services for passengers with disabilities if requested at least 48 hours before departure. Some services can be provided even with less than 48 hours notice.
Check-in Time
International Travel
- For international flights to or from the U.S., check-in 2 hours before departure.
- For flights to Mumbai or from Ethiopia, Kenya, or Sudan, check-in 1.5 to 30 hours before departure.
Domestic Travel
For domestic flights across Europe, check-in 90 minutes before your flight departs.
Online Check-in
For a smoother experience with KLM Airlines, checking in online is a great way to avoid long airport queues and manage your flight details from your phone. Here’s how you can quickly check-in for your KLM flight.
1. Go to KLM’s online check-in page.
2. Enter your ticket number or booking code (KLM PNR number) and flight number, then click "Continue."
3. Confirm your details, choose your seats, and print your boarding pass from home.
Refund Policy
You can request a cash refund for unused parts of your trip through our online system, which will determine if you're eligible for a full or partial refund. Refunds typically take two to four weeks to process.
KLM Reschedule Policy
KLM Airlines makes it easy to change your flight reservation. You can alter your flight up to three times for free or for a small fee, and changes are allowed within 24 hours of booking. Additionally, you can reschedule up to 48 hours before your flight. Here are the steps!
1. Visit the "Manage My Booking" section of KLM's website.
2. Enter your booking details and select the option to change your flight.
3. Follow the prompts to choose a new flight and confirm your changes.
With a century in aviation, KLM Airlines offers top-notch service and a comfortable travel experience. From various seat classes and in-flight entertainment to loyalty programs and flexible policies, KLM blends tradition with modern innovation, making it a favourite for business and leisure travellers worldwide.
KLM Seat Class
Economy Class
The Economy Class of KLM is equipped with ergonomic seats to ensure passengers’ comfort. For passengers flying on a long-distance flight, the airline provides pillows and blankets for extra comfort. Passengers may also choose from a range facilities to keep them entertained onboard, from shopping to movies, music, TV series and international newspapers. Holland Herald, the airline’s inflight magazine, is also available onboard.
In-flight Meal
Passengers can also expect to find a variety of food and beverages — alcoholic or non-alcoholic — in Economy Class. Snacks and fresh sandwiches are served on continental flights, while full-course menus are served on intercontinental flights. Passengers flying on intercontinental flights may also request special menus that are in accordance with their dietary restrictions.
Business Class
Business Class passengers are provided with wider seats, bigger baggage allowance and access to the KLM Crown Lounges or its partners. The 190 cm seats can be reclined to 175 degrees, allowing passengers to rest comfortably. A power set as well as a Taminiau comfort kit are provided in each seat for the passengers’ convenience, while an entertainment set, magazines and newspapers keep the passengers accompanied during flight. Business Class passengers will also be rewarded with 175% of Flying Blue miles when flying internationally, and 250% when flying around Europe.
In-flight Meal
Business Class passengers are served with more food variety, from sandwiches, salads, snacks and tapas to a sumptuous three-course meal complete with a glass of fine wine or the passenger’s beverage of choice. The airline collaborates with some of the Netherland’s top chefs in creating the menus, and chooses Amsterdam’s leading product and interior design studio Marcel Wanders for cutlery.
KLM Privilege Programs
Flying Blue
Flying Blue is a special privilege program for the loyal customers of KLM. Flying Blue members are entitled to a wide range of f exclusive benefits and privileges. Passengers aged 2 and above are eligible for membership and can earn miles every time they fly with KLM or its SkyTeam partners, such as Air France, Aircalin, Kenya Airways, and Tarom. Passengers can redeem their miles for flights, car rentals and hotel stays, among others. To get the miles, customers need only to mention their Flying Blue number when booking a flight or using the services of the SkyTeam partners.
KLM Fleet
Airbus A330-300
- Economy
- Business
Available
- 2-4-2 (Economy)
- 2-2-2 (Business)
Not Available
- 31 inches (Economy)
- 60 inches (Business)
Available
Boeing 787-900
- Economy
- Business
Available
- 3-3-3 (Economy)
- 1-2-1 (Business)
Available
- 31 inches (Economy)
- 42 inches (Business)
Available
KLM In-flight Crew
KLM Flight Attendant Uniform
KLM updates its flight attendant uniforms every five to 10 years. The current uniform, which was designed in 2010, consists of a white blouse, complemented by the airline’s signature five-color scarf and pin. The white blouse may be paired with a vest, a long-sleeved blazer, a coat or a sweater, and a pair of pants or a formal skirt. On occasions, the flight attendants may also wear a thick black scarf, especially in the winter.
KLM Baggage Allowance
Flight Route | Seat Class | Cabin Baggage | Checked Baggage |
Domestic | Economy Class (Light Ticket) | Max. 12 kg (1 hand baggage + 1 personal item) | Available upon purchase |
Economy Class (Standard Ticket and Flex Ticket) | Max. 23 kg (Dimension: max. 158 cm) | ||
Business Class | Max. 18 kg (2 hand baggage + 1 personal item) | 2 pcs (max. 32 kg/pc) (Dimension: max. 158 cm) | |
International | Economy Class | Max. 12 kg (1 hand baggage + 1 personal item) | Max. 23 kg (Dimension: max. 158 cm) |
Business Class | Max. 18 kg (2 hand baggage + 1 personal item) | 2 pcs (max. 32 kg/pc) (Dimension: max. 158 cm) |
KLM Passenger Policy
Infant Passenger Policy (0-2 Years Old)
- Infants must be accompanied by adults, who will have to hold the infants on their lap during the flight.
- An adult may travel with two infants, but only one may sit on the adult’s lap. A seat must be purchased for the other infant.
- Passengers are allowed to bring their own stroller, but it must be foldable and small enough to be stored under the seat.
- Every infant passenger is allowed a cabin baggage with a maximum weight of 12 kg. The baggage, including the handrail and wheels, must be no larger than 55 x 35 x 25 cm.
- Every infant is allowed a check-in baggage with a maximum weight of 10 kg.
- Parents or guardians are advised to bring food for their infants, because there are only limited baby food variations even on intercontinental flights. The liquid prohibition does not apply to baby food.
Child Passenger Policy (2-14 Years Old)
- Children from age 2 are eligible for the Flying Blue membership and to earn the Flying Blue Miles, just like adult passengers.
- Children under 5 years old can fly only if they are accompanied by their parents or guardians with a minimum age of 18 years old.
- Children who are traveling without an adult must register for the Unaccompanied Minors service.
- Children are allowed to bring their own electronic equipment, such as a tablet, but must set it to airplane mode.
Pregnant Passenger Policy
- Passengers with a pregnancy of 36 weeks or above are not allowed to fly.
- KLM also does not recommend new mothers to fly within the first week after the delivery.
- Passengers with multiple pregnancies are advised to consult with their gynecologist prior to the flight.
- Passengers with pregnancy complications must submit a medical document from a doctor.
- Pregnancy will abolish the membership status in the Flying Blue. The membership can be obtained again after the delivery by showing a medical certificate, such as a birth certificate or a statement from a doctor.
Disabled Passenger Policy
- Passengers with special needs must be escorted by someone who can assist them during the flight.
- Passengers who need special assistance from KLM is required to make a special assistance request to KLM CARES at least 48 hours before departure. KLM CARES are available on the KLM official website, telephone, or email.
- Passengers flying with KLM’s partner airlines and in need of special assistance are required to make their request to the airlines at least 48 hours before departure.
- Special service requests must be made by passengers who want to use the cabin wheelchairs, bring their own wheelchairs/crutches/walker, require airport transfer assistance, bring special medical equipment (even if they do not use them during flight), or bring an assistance dog onboard. Foldable onboard wheelchairs are available in all KLM and KLM Cityhopper planes.
- Special service requests must also be made by passengers with special dietary needs, requiring special care during flight or suffering from a contagious disease. Wheelchair accessible toilets are available on some KLM aircraft, but KLM does not assist passengers in using the lavatory.
- Passengers flying in economy class within Europe who need to stay in a horizontal position or in need of an extra legroom may book two extra seats, while passengers on an intercontinental flight must book a business class seat.
- Passengers carrying their own wheelchair should ensure that their wheelchair's weight and dimension comply with KLM's regulations. Each type of aircraft may have different regulations.
- Passengers who require special services must check-in no later than one and a half hour before the standard check-in time.
- Passengers shall enter the gate according to the time listed on the boarding pass.
- KLM does not provide special services for first-time travelers or passengers with a language barrier and fear of flights.
KLM Check-in Policy
KLM Check-in Time
Please find the check-in time for all KLM flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Flight Route | Recommended Check-in Time | Check-in Time Limit |
Domestic | 1 hour 30 minutes before departure | 40 minutes before departure |
International | 2 hours before departure | 1 hour before departure |
KLM Online Check-in
Online check-in is also available for KLM flights. Please follow the steps below.
- Go to KLM web check-in page
- Enter your booking code, or other booking details, as instructed
- Complete your check-in details
- Save and/or print your boarding pass
KLM Refund Policy
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit KLM Refund Policy for a complete information on refund.
KLM Reschedule Policy
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to KLM Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact KLM directly to reschedule.
About KLM
KLM (IATA code: KL) is an abbreviation of Koninklijke Luchtvaart Maatschappij, which translates to Royal Airplane Company. The Dutch Queen Wilhelmina gave the airline the “royal” part of its name in 1919. The airline, which is headquartered in Amstelveen, the Netherlands, is one of the first airlines in the world. During 97 years of its operation, KLM has made some innovations and achievements. One of its achievements is being listed on the Dow Jones Sustainability Index (DJSI) as the top sustainability-driven company in the world. Currently, KLM offers flights in three types of classes: Economy Class, Europe Business Class, and World Business Class, which is equivalent to first class. With more than 115 aircraft in its fleet, KLM flies to 145 destinations around the world. In line with its slogan, “Journeys of Inspiration,” KLM always strives to inspire its passengers through the services it provides. In the air, for example, KLM spoils passengers with a wide variety of meals, in-flight magazines and international newspapers, and sets of electronic entertainment to accompany them during their flight. Meanwhile, on ground, KLM offers all its passengers an opportunity to become members of Flying Blue — the airline’s frequent flyer program — and its business class passengers the SkyPriority privilege from SkyTeam. KLM passengers who prefer to check-in at the airport counter are advised to do so within two hours before their departure time. KLM also offers an online check-in facility, which is open from 30 hours to one hour before departure. For flights to the United States, however, online check-in is available from 24 hours before departure. Passengers are advised to find out the online check-in time for flights to Delhi, Paramaribo, Lagos, Europe, Osaka, Guayaquil, Mexico City and Moscow. KLM opens baggage check-in from three hours to 40 minutes before departure for flights within Europe and to 60 minutes before departure for international flights. Baggage check-in for flights to Accra, Nairobi, Lagos, Almaty, Astana, Amsterdam, Bonaire, Colombo, Guayaquil, Osaka, and Paramaribo, may close earlier. Passengers are advised to check the check-in regulations on the official KLM website or by contacting the airline’s customer service.
KLM History
KLM Royal Dutch Airlines was officially established on 7 October 1919. The airline performed its first flight in 1920 and flew its first intercontinental flight in 1924 from Amsterdam, the Netherlands to Batavia (now Jakarta), Indonesia. This route has become a regular route of airline since 1929. Then, in 1934, KLM crossed the Atlantic Ocean for the first time with a flight to Curacao in the Caribbean. In its first year of operation, KLM flew 345 passengers and 25 tons of cargo — a striking contrast to today’s more than 400 passengers and 20 tons of cargo per flight — using propeller planes from the Douglas Aircraft Company. The fleet experienced an upgrade after 1960, when the airline started flying aircraft with jet engines. Though similar in size, these new aircraft were faster, hence taking less time to reach a destination. With these new airplanes, KLM broke the record as the first airline that flew across the continent in less than 24 hours. In 1971, when the first Boeing 747 was launched, KLM became one of the first airlines that flew the aircraft. Referred to as “Jumbo Jet” due to its large size, even the first of Boeing 747s were able to carry more passengers and cargo. The airline has indeed flown different types of aircraft since the beginning of its operation. Here are the list of aircraft KLM has ever used and their years of operation:
- Propeller and jet aircraft (1920 – 1970): De Haviland DH-16, Fokker F.II, Fokker F.III, Fokker F.VIII, Douglas DC-2, Douglas DC-3, Douglas DC-4, Douglas DC- 9 and Douglas-8-63.
- Jumbo Jet aircraft (1971-2013): Boeing 747-200B, Douglas DC-10, Douglas MD-11, Boeing 747 Combi, Boeing 747-200SUD, Boeing 747-400, Boeing 767-300ER, Boeing 777-200ER and Airbus A330-200. The latter two aircraft replaced Boeing 767, Boeing 747-300, and Douglas MD-11. The entire Douglas MD-11 fleet was retired in October 2014.
- Airbus and Boeing (2014 – present): Airbus A330-300, Airbus A330-200, Boeing 737-700, Boeing 737-800 and Boeing 737-900.
- Active fleet: Airbus A350-900, Boeing 737-900ER, Boeing 737 MAX, Boeing 737-400, Boeing 747-400M, Boeing 777-200ER, Boeing 777-300ER, Boeing 787-9, Boeing 787-10 and Boeing 747-400ERF (cargo).
- The first airline that flew to Manchester’s new airport (1938).
- The only civil airline that received the Douglas DC-5 (1938).
- The airline with the largest aircraft in the world (Douglas-8-63 / 1968).
- The first airline in the world that flew jet-engine aircraft (Boeing 747-200B / 1971).
- The Flying Dutchman, the airline’s first frequent flyer program (1981).
- The first airline that used biofuels for its aircraft (2012).
- Best Airline Staff Service by World Airline Awards (2012 – 2013).
- Dow Jones Sustainability Index (2004 – 2014).
KLM Booking & E-ticket
How to Book
Here’s how you can book your KLM ticket online:
- Go to Traveloka website or open your Traveloka App
- Fill in the flight details in the search box
- Choose and book your flight
- Fill in contact information and passenger details
- Complete your payment through the selected method
- Receive your KLM e-ticket in My Booking or in your email
How to Pay
Payment for your KLM ticket can be made via bank transfer (ATM/SMS Banking/e-banking/bank teller), credit card, and Indomaret.
For complete information about payment methods, please visit How to Pay.
KLM E-ticket
KLM e-ticket is an eligible proof for booking an KLM flight. Show your e-ticket during check-in at the KLM counter at the airport, or use it for self check-in (at the airport or online), to get your boarding pass. If you have not received your e-ticket within 60 minutes after payment is completed, please contact Traveloka Customer Service.
KLM Destinations
KLM Popular Routes
Contact KLM
KLM Office
KLM
Summitmas II, 17th Floor
Jl. Jenderal Sudirman Kav. 61-62
Jakarta 12190
Indonesia
Contact KLM
+62 21 2927 2222
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