Tunnel Mountain Resort

Lodge
8.8
/10
Very Good
1,779 reviews

What Guests Say About Their Stay

Greg

10.0
/ 10
Clean room, great views, but the pool is freezing, which isn't good in the winter.

Sharron

10.0
/ 10
Our room was spacious and very clean. The kitchenette was great to have and our stay was very pleasant. The only thing that is unfortunate is that parking is very tight and sometimes hard to maneuver into a spot with a larger vehicle. Our second time staying and we will be back. It would be nice if they had a discount for Alberta residents.

ANTONIO

10.0
/ 10
Lovely view and amazingly friendly staff. Second time we stay here in less than a month. Orbitz VIP indicated the possibility of room upgrade but this wasn’t offered on either stay. Maybe next time? Truly enjoyed our stay and would recommend it.
In the Area
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502 Tunnel Mountain Road, Box 1137, Alberta, Canada, T1L 1B1

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Staying at Tunnel Mountain Resort is a good choice when you are visiting Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Tunnel Mountain Resort

502 Tunnel Mountain Road, Box 1137, Alberta, Canada, T1L 1B1
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Discover More About Tunnel Mountain Resort

Location


Staying at Tunnel Mountain Resort is a good choice when you are visiting Alberta.

About Tunnel Mountain Resort

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Tunnel Mountain Resort is a accommodation with great comfort and excellent service according to most accommodation's guests.

With all facilities offered, Tunnel Mountain Resort is the right place to stay.

All facilities in Tunnel Mountain Resort

Others Tunnel Mountain Resort
Others

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Indoor pool
  • Picnic area
  • Barbecue
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box

Transportation

  • Area shuttle

Connectivity

  • Free WiFi

General

  • Parking

Business Facilities

  • Business center

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Tunnel Mountain Resort

Important Note
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 16:00 - to 11:00
Available rooms at Tunnel Mountain Resort
105
Number of floors in Tunnel Mountain Resort
2
Another facilities in Tunnel Mountain Resort
Laundry service, Tours, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked questions about Tunnel Mountain Resort

What are available facilities at Tunnel Mountain Resort?
There are top facilites at Tunnel Mountain Resort such as Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Tunnel Mountain Resort?
The standard check-in time at Tunnel Mountain Resort is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of Tunnel Mountain Resort?
Tunnel Mountain Resort has a 3.5-star rating.
How many floors does Tunnel Mountain Resort have?
Tunnel Mountain Resort has 2.
How many rooms are available at Tunnel Mountain Resort?
Tunnel Mountain Resort has 105.
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Tunnel Mountain Resort reviews and ratings

Overall Ratings & Reviews Tunnel Mountain Resort

Traveloka (1)
Other sources (1,778)
8.8
Very Good
From 1,778 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Tunnel Mountain Resort

Number of reviews per page
20
40
Top reviews
Holly
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice and clean, friendly staff. Pool small but nice. No hot tub but didn't bother us.
bettina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

View from my balcony was beautiful
Bonnie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love that it is pet friendly
Greg
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, great views, but the pool is freezing, which isn't good in the winter.
Sharron
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Our room was spacious and very clean. The kitchenette was great to have and our stay was very pleasant. The only thing that is unfortunate is that parking is very tight and sometimes hard to maneuver into a spot with a larger vehicle. Our second time staying and we will be back. It would be nice if they had a discount for Alberta residents.
Read More
Cindy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff quiet and clean
John
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Checkin was smooth and quick. Amenities were poor. Steam room was out of order. Sauna needs to be turned on and takes alot of time to get hot. After a half hour, I abandoned taking a sauna. Hot tub is covered over and hasn’t been operational for along time. Superior room kitchen is right at the entrance and the area gets wet from winter boots. Need a large mat and a way of cleaning up the water. No place to hang wet towels in the bathroom.
Read More
ANTONIO
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely view and amazingly friendly staff. Second time we stay here in less than a month. Orbitz VIP indicated the possibility of room upgrade but this wasn’t offered on either stay. Maybe next time? Truly enjoyed our stay and would recommend it.
Jhuana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved it! 💖
Brianna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

the room was amazing !!
Vicente
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff are nice and the housekeeper ate great
Joanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a wonderful stay at Tunnel Mountain Resort. One of the biggest highlights was how quiet and peaceful the property was—perfect for relaxing after a day of exploring. The location is also excellent, just a short drive from downtown Banff, making it easy to enjoy shops, restaurants, and attractions while still feeling tucked away from the crowds. The room itself was very spacious, with plenty of room to spread out and feel comfortable. Everything felt well laid out and ideal for a longer stay or for families. Overall, Tunnel Mountain Resort offers a great balance of comfort, convenience, and tranquility, and we would happily stay here again.
Read More
Nova
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was very satisfied with our stay. The kitchen and fireplace (with free firewood) were a must during the winter, and I’m so glad they were able to accommodate our requests. It made our stay super cozy!!! A Big thanks to front desk staff Hannah who was very polite/ always willing to help. The housekeeping team also did an excellent job keeping our room clean and restocking the bathroom essential.
Read More
Cianna
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great stay! The cabin was cozy and the staff we really nice! Our only issue was how hot the bedroom got, despite turning down the thermostat.
Angelica
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We always like staying here because of the room layout. Wish the steam room worked and I feel like it’s about time the amenities could be updated.
Lynne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This as a great option for an overnight stay with my daughter & son in law. They had the bedroom downstairs and we had a bed each in the loft area. I loved the fact that there was a toilet and sink upstairs which was very convenient for us in the night. We didn’t use the kitchen other than the kettle and fridge, it really was just somewhere to sleep and we found the beds very comfortable. The only comment I would make is ( nitpicking here) I wish the doormat was bigger and there was a boot tray for wet shoes. We were all trying to take boots off and keep our socks dry without stepping on the floor. Also the little shelving unit beside the door would be better as a coat closet, there was nowhere to hang up coats. Maybe some hooks there or behind the bedroom door downstairs would be a great addition. Would definitely stay again. Oooh also be prepared to hear the train in the night toot a few times…..
Read More
Janice
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Poor communicator at check in. I wanted to put a fire on and read a book. One piece of firewood in the room, toilet was not flushing, dirty carpets. Worst of all there was construction above me. The sounds of which went on until 10pm, and the hammering started at 7:30 am. What was supposed to be relaxing was anything but. Thats it for me. This place gets no more chances. Zero chance I'll be back. Its a big place, there was no reason to place guests near construction.
Read More
alison
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everythings good
Callum Peel
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very spacious room! Comfortable beds, nice updated bathroom.
Joanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice accommodation, welcoming staff. Easy transit to Main Street Banff.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Tunnel Mountain Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Tunnel Mountain Resort

Traveloka (1)
Other sources (1,778)
8.8
Very Good
From 1,778 reviews
Cleanliness

8.8

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Tunnel Mountain Resort

Number of reviews per page
20
40
Top reviews
Holly
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice and clean, friendly staff. Pool small but nice. No hot tub but didn't bother us.
bettina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

View from my balcony was beautiful
Bonnie
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love that it is pet friendly
Greg
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room, great views, but the pool is freezing, which isn't good in the winter.
Sharron
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Our room was spacious and very clean. The kitchenette was great to have and our stay was very pleasant. The only thing that is unfortunate is that parking is very tight and sometimes hard to maneuver into a spot with a larger vehicle. Our second time staying and we will be back. It would be nice if they had a discount for Alberta residents.
Read More
Cindy
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff quiet and clean
John
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Checkin was smooth and quick. Amenities were poor. Steam room was out of order. Sauna needs to be turned on and takes alot of time to get hot. After a half hour, I abandoned taking a sauna. Hot tub is covered over and hasn’t been operational for along time. Superior room kitchen is right at the entrance and the area gets wet from winter boots. Need a large mat and a way of cleaning up the water. No place to hang wet towels in the bathroom.
Read More
ANTONIO
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely view and amazingly friendly staff. Second time we stay here in less than a month. Orbitz VIP indicated the possibility of room upgrade but this wasn’t offered on either stay. Maybe next time? Truly enjoyed our stay and would recommend it.
Jhuana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved it! 💖
Brianna
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

the room was amazing !!
Vicente
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff are nice and the housekeeper ate great
Joanna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a wonderful stay at Tunnel Mountain Resort. One of the biggest highlights was how quiet and peaceful the property was—perfect for relaxing after a day of exploring. The location is also excellent, just a short drive from downtown Banff, making it easy to enjoy shops, restaurants, and attractions while still feeling tucked away from the crowds. The room itself was very spacious, with plenty of room to spread out and feel comfortable. Everything felt well laid out and ideal for a longer stay or for families. Overall, Tunnel Mountain Resort offers a great balance of comfort, convenience, and tranquility, and we would happily stay here again.
Read More
Nova
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was very satisfied with our stay. The kitchen and fireplace (with free firewood) were a must during the winter, and I’m so glad they were able to accommodate our requests. It made our stay super cozy!!! A Big thanks to front desk staff Hannah who was very polite/ always willing to help. The housekeeping team also did an excellent job keeping our room clean and restocking the bathroom essential.
Read More
Cianna
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great stay! The cabin was cozy and the staff we really nice! Our only issue was how hot the bedroom got, despite turning down the thermostat.
Angelica
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We always like staying here because of the room layout. Wish the steam room worked and I feel like it’s about time the amenities could be updated.
Lynne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This as a great option for an overnight stay with my daughter & son in law. They had the bedroom downstairs and we had a bed each in the loft area. I loved the fact that there was a toilet and sink upstairs which was very convenient for us in the night. We didn’t use the kitchen other than the kettle and fridge, it really was just somewhere to sleep and we found the beds very comfortable. The only comment I would make is ( nitpicking here) I wish the doormat was bigger and there was a boot tray for wet shoes. We were all trying to take boots off and keep our socks dry without stepping on the floor. Also the little shelving unit beside the door would be better as a coat closet, there was nowhere to hang up coats. Maybe some hooks there or behind the bedroom door downstairs would be a great addition. Would definitely stay again. Oooh also be prepared to hear the train in the night toot a few times…..
Read More
Janice
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Poor communicator at check in. I wanted to put a fire on and read a book. One piece of firewood in the room, toilet was not flushing, dirty carpets. Worst of all there was construction above me. The sounds of which went on until 10pm, and the hammering started at 7:30 am. What was supposed to be relaxing was anything but. Thats it for me. This place gets no more chances. Zero chance I'll be back. Its a big place, there was no reason to place guests near construction.
Read More
alison
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everythings good
Callum Peel
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very spacious room! Comfortable beds, nice updated bathroom.
Joanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice accommodation, welcoming staff. Easy transit to Main Street Banff.
Number of reviews per page
20
40