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Routes
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Jetstar's flight schedule
Airline | Departure Time | Arrival Time | Origin airport | Destination airport | |
|---|---|---|---|---|---|
 Jetstar | 19:45 | 21:20 | Sydney (SYD) | Melbourne (MEL) | Book flight |
Jetstar | 20:00 | 21:30 | Sydney (SYD) | Brisbane (BNE) | Book flight |
Jetstar | 20:45 | 22:15 | Brisbane (BNE) | Sydney (SYD) | Book flight |
Jetstar | 20:50 | 22:15 | Melbourne (MEL) | Sydney (SYD) | Book flight |
Jetstar | 21:00 | 06:15 (+1 day) | Singapore (SIN) | Melbourne (MEL) | Book flight |
Jetstar | 21:15 | 23:40 | Brisbane (BNE) | Melbourne (MEL) | Book flight |
Jetstar | 22:35 | 06:30 (+1 day) | Bali / Denpasar (DPS) | Sydney (SYD) | Book flight |
Jetstar | 23:30 | 07:05 (+1 day) | Bali / Denpasar (DPS) | Melbourne (MEL) | Book flight |
Jetstar | 23:40 | 05:15 (+1 day) | Perth (PER) | Melbourne (MEL) | Book flight |
Jetstar | 23:55 | 06:05 (+1 day) | Perth (PER) | Sydney (SYD) | Book flight |
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Flight Deals from Australia ✈️
Airline Facilities
| Cabin Baggage |
|---|
| 7 kg |
| Check-in Time Limit |
|---|
| 1 hour before departure |
Flight Services in Traveloka
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With Smart Combo tickets from Traveloka, you can book premium-service flights at up to 40% off. Enjoy flights with Air France, Cathay Pacific, Etihad, Garuda Indonesia, KLM, Lufthansa, and Singapore Airlines at a more affordable price. All you have to do is find the flights marked Smart Combo, then select the flight that suits your needs
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About Jetstar
Jetstar: An Introduction
The country’s only low-cost carrier, Jetstar is an Australian airlines slinging cheap flights around the country and abroad. Based in Melbourne, Jetstar is part of the Qantas family so frequent flyers can often reap benefits. With impressive fleets of Boeing 787 Dreamliner, Airbus A320neo, Airbus A321 and more, Jetstar operates around 5,000 flights every week to more than 85 destinations in Australia, New Zealand, and Asia Pacific. Just a few of its awards and accolades include being in the top 10 safest low-cost carriers (airlineratings.com), Best Low-Cost Airline - Australia/Pacific (Skytrax), and Best International Budget Airline (About.com Readers’ Choice Award).
With more than two decades of service under its belt, Jetstar has become synonymous with affordable travel and adventurous routes. Known for its quality service and extensive network, Jetstar offers many options for adventure seekers eager to explore new horizons without breaking the bank. Whether you're planning a domestic getaway or an international escapade, Jetstar provides an array of choices that cater to diverse travel needs and preferences.
Jetstar deals and promotions you should know about
Jetstar frequently rolls out a variety of deals and promotions that appeal to budget-savvy travellers – including us! From seasonal discounts to exclusive offers, Jetstar ensures that exploring new destinations is within reach for everyone.
A few regular sales to look out for include:
- Return for free sales: Sporadic throughout the year, Jetstar will offer a free return fare when you buy an outbound ticket. Japan has become a popular destination in this sale, with fares going for as low as $300 return from Australia.
- Friday and Weekend Fare Frenzies: Every Friday (unless there’s another sale on) Jetstar offers a “fare frenzy” with discounted flights for either a few hours on Friday or running through the weekend.
- End of Financial Year: Kicking off sometime in June, Jetstar often discounts fares as part of the country-wide end of financial year sales
- Black Friday: On the fourth Friday in November (he day after American Thanksgiving), Jetstar joins the sale party and heavily discounts fares over the Black Friday/Cyber Monday weekend.
- Boxing Day: Just because Christmas is over, it doesn’t mean the gifts end because Jetstar often offers a Boxing Day flight sale where you can score cheap flights in the year to come.
Booking with Traveloka can help you unlock all of these impressive savings, giving you more room in your budget for experiences and activities. You’ll also be able to easily compare Jetstar’s prices to other airlines with just one search so you know you’re actually getting a good deal.
Where does Jetstar fly?
Jetstar's extensive network covers about 85 destinations in Australia and overseas, catering to adventure seekers of all kinds. The airline connects you with diverse cultures and landscapes, from bustling metropolises to serene beaches. Popular domestic routes include Sydney to Melbourne, Brisbane to Cairns, and Perth to Adelaide, offering convenient options for exploring Australia's vibrant cities and natural wonders.
Internationally, Jetstar flies to renowned destinations such as Bali, Tokyo, and Honolulu, providing gateways to vibrant cultures and stunning landscapes. Additionally, Jetstar services lesser-known locations like the idyllic Cook Islands and picturesque Vanuatu allowing travellers to discover hidden gems off the beaten path. This variety ensures something for adventurers, from beach enthusiasts to history buffs.
Jetstar destinations in Australia
- Australian Capital Territory (ACT): Canberra
- New South Wales: Ballina-Byron Bay, Sydney
- Northern Territory: Darwin, Uluru (Ayers Rock)
- Queensland: Brisbane, Cairns, Gold Coast, Hamilton Island, Hervey Bay, Mackay, Proserpine (Whitsunday Coast), Sunshine Coast, Townsville,
- South Australia: Adelaide
- Tasmania: Hobart, Launceston
- Victoria: Melbourne (Tullamarine and Avalon)
- Western Australia: Broome, Busselton/Margaret River, Perth
Jetstar international destinations
- China: Haikou, Shanghai, Wuxi
- Cook Islands: Rarotonga
- Fiji: Nadi
- Indonesia: Bali, Jakarta, Labuan Bajo, Medan, Surabaya
- Japan: Asahikawa, Fukuoka, Kagoshima, Kochi, Kumamoto, Matsuyama, Miyako (Shimojishima), Miyazaki, Nagasaki, Nagoya, Oita, Naha, Osaka, Sapporo, Takamatsu, Tokyo
- Malaysia: Kuala Lumpur, Penang
- New Zealand: Auckland, Christchurch, Dunedin, Hamilton, Queenstown, Wellington
- Philippines: Clark, Manila
- Singapore
- South Korea: Seoul
- Sri Lanka: Colombo
- Taiwan: Taipei
- Thailand: Bangkok, Krabi, Phuket
- United States: Honolulu
- Vanuatu: Port Vila
- Vietnam: Ho Chi Minh City
Jetstar Australia does partner with Jetstar Asia or Jetstar Japan on some international routes, so you may need to connect to reach your final destination.
Jetstar's range of domestic and international destinations makes it ideal for exploring new places without the hassle of long layovers or complicated itineraries. Jetstar focuses on affordability and convenience, making it easy for adventure seekers to craft memorable journeys, whether travelling within Australia or venturing abroad.
Tips for Booking the Best Jetstar Deals
To secure the best Jetstar deals, savvy travellers employ various strategies that take advantage of fluctuating prices and promotional offers. One of the most effective methods is monitoring fare prices regularly. And we make that super easy with our Price Alert notifications. You can turn it on for any route and date, and can even opt to only see direct flights, to see when fares drop.
Jetstar's prices can change frequently, so setting up fare alerts can notify you of significant drops, allowing you to book at the most reasonable time. This vigilance can result in substantial savings, especially when combined with other strategies.
Booking during off-peak times is another way to maximise your savings with Jetstar. Travelling on weekdays or during less popular seasons can lead to lower fares and a more relaxed travel experience. Additionally, being flexible with your travel dates and destinations can open up a more comprehensive range of options, increasing your chances of finding the best deals. Consider shifting your travel plans by a day or two or exploring alternative airports to uncover hidden discounts.
Avoid travelling during any peak travel periods for Australians, including school holidays, Christmas and over New Year’s to get the best prices.
Leveraging Jetstar's reward programs and special promotions can further enhance your savings. Frequent flyers can benefit from Jetstar's Club Jetstar, which offers exclusive member-only fares and early access to sales events. By planning your travels around these promotions, you can enjoy perks and discounts that add value to your adventure-seeking pursuits. Whether you're a seasoned jet-setter or a first-time explorer, these tips can help you make the most of Jetstar's offerings.
Jetstar Seat Class
Economy Class
Jetstar wants to make flying accessible to as many people as possible, so it strives to keep its costs down and fares low. Jetstar offers a competitively lower flight fares through their Economy Class, with a special facility of 7 kg cabin baggage for every passenger. Jetstar also accommodates their Economy Class passengers who want to increase their flight comfort, by providing Starter Plus and Starter Max bundles. Each bundle comes with an extra baggage allowance (20 kg for Starter Plus and 30 kg for Starter Max) and an in-flight meal service. If passengers want to experience maximum comfort in the Economy Class, they can also purchase in-flight entertainment and in-flight meals during booking.
In-flight Meal
Jetstar does not provide complimentary in-flight meals or snacks for its passengers in Economy Class. However passengers can still pre-purchase their meal on selected flights or purchase them directly onboard. Every aircraft offers a different menu, all equally delicious. Passengers can choose from a variety of rice, pasta, snacks, desserts, and special menus for kids.
Business Class
Jetstar’s Business Class service is only offered on selected routes. With a generous cabin baggage allowance of 2 x 7 kg, an extra-wide seat, and a dedicated cabin and service, flying in Business Class can become a luxurious traveling experience. On top of the generous cabin baggage, Business Class facilities also include a checked baggage allowance of 30 kg, in-flight entertainment, blankets, pillows, and comfort packs. Jetstar’s Business Class also offers a special bundle called Business Max Bundle, dedicated for passengers who want to experience maximum comfort during their flight.
In-flight Meal
The dining experience in Jetstar’s Business Class includes three-course lunches and dinners, gourmet in-flight snacks, and continental breakfasts. Each Business Class flight offers different in-flight meals menu. Passengers can choose from a selection of Western, Asian, and vegetarian meals, which have been prepared with fresh local ingredients. There is also a wide selection of beverages, including the award-winning “Cellars in the Sky” wine.
Jetstar Privilege Programs
Frequent Flyer Program
Although Jetstar doesn’t have its own frequent flyer program, as it’s part of the Qantas family you are able to get some benefits. Depending on which fare class you booked, you may be able to earn Qantas points for your Jetstar flight. Also, you’re able to redeem Qantas points for Jetstar flights at a much lower rate than Qantas-operated ones.
While not a points-based program, Jetstar also has a paid-membership program called Club Jetstar. Members are able to access lower-priced flights and discounts on extras like checked baggage. If you’re a regular traveller or are booking a trip for a group, it may be worth weighing up the annual cost of membership with your potential savings.
Airport Lounge
Jetstar has teamed up with Qantas Club to provide an airport lounge facility for its passengers. Airport lounge access is only available for Economy Starter Max passengers departing on international flights with a JQ, 3K, GK, BL, or QF code. Meanwhile, Business Max passengers departing on international flights with a JQ, 3K, or QF code receive access to partner lounges and Qantas Club lounge. Access is available from when the check-in opens until boarding time, but it is not available upon arrival at the destination. In the airport lounge, passengers can have a little relaxation or catch up on work before continuing the journey. As well as food and drinks, most airport lounges also offer bar service and internet access.
Jetstar Fleet
Boeing 787-8
- Economy
- Business
Available
- 3-3-3 (Economy)
- 2-3-2 (Business)
Not Available
- 30 inches (Economy)
- 38 inches (Business)
Available
Airbus A320
- Economy
Available
- 3-3 (Economy)
Not Available
- 29 inches (Economy)
Not Available
Airbus A321
- Economy
Available
- 3-3 (Economy)
Not Available
- 28 inches (Economy)
Not Available
Jetstar In-flight Crew
Jetstar Flight Attendant Uniform
Jetstar’s flight attendant uniform is designed to reflect its growing Pan-Asian network. Still featuring Jetstar’s iconic orange, the uniforms were redesigned in 2024 to celebrate the airline's 20th anniversary. Australian fashion designer Genevieve Smart worked with 40 Jetstar pilots and crew to perfect the design that's worn by the airline's more than 5,000 employees. The change up caters to different styles and personalities with blazers, shirt dresses, tailored skirts, tapered trousers, polos and overcoats.
Jetstar Baggage Allowance
Flight Route | Seat Class | Cabin Baggage | Check-in Baggage |
All routes | Economy Class | Max. 7 kg | Available upon purchase: 15 kg / 20 kg / 25 kg / 30 kg / 35 kg / 40 kg |
Business Class | 2 pcs (max. 7 kg/pc) | Max. 30 kg |
Jetstar Passenger Policy
Infant Passenger Policy (0-2 Years Old)
- Infant passengers carried on their parent’s lap and not requiring an individual seat can travel for free on all domestic flights within Australia, Japan, and New Zealand, and international flights between Australia and New Zealand.
- Infants sitting on their parent’s lap for the entire flight will be provided with a special seat belt that is connected to the parents’ seatbelt.
- Infants are allowed to sit separately from their parents, as long as they are able to sit up unaided.
- Infants not occupying a seat are not given cabin baggage and checked baggage allowances.
- An adult passenger may accompany two infants. However, only one infant can be nursed on the passenger’s lap, while the second infant must have an allocated seat and be able to sit up unaided or in an approved car seat.
- Infants over 3 months old must be accompanied by someone who is 15 years or older and capable of looking after them, both at the airport and during the flight.
- Infants younger than 48 hours old are not permitted to travel on any Jetstar flight.
Child Passenger Policy (2-15 Years Old)
- Children aged 2 years old or older must travel in an allocated seat for safety reasons. Therefore, an individual ticket is required.
- Jetstar is currently not able to provide supervision assistance for children traveling alone.
- Children who are currently enrolled in or attending secondary school may be able to travel independently on flights to, from, and within Australia and New Zealand.
- For intra-Asia flights operated by Jetstar Asia, passengers below the age of 12 must be accompanied by a passenger who is 15 of age or older at the time of travel.
- For any domestic or international flights operated by Jetstar Pacific, children below the age of 12 will not be permitted to travel unless they are accompanied by an appropriate accompanying passenger.
- The parents or guardians of a passenger between the ages of 12 and 14 must complete and sign a declaration at check-in before the child can travel unaccompanied.
- For any domestic Japan flights operated by Jetstar Japan, passengers between the ages of 2 to 11 will not be permitted to travel unless they are accompanied by an appropriate accompanying passenger aged 12 years or older.
Pregnant Passenger Policy
- Pregnant passengers entering the third semester of pregnancy (28 weeks or more) are required to bring a letter or certificate from a medical professional stating it is safe for the passenger to fly. The certificate should be issued no more than 10 days prior to travel and must confirm the approximate due date, whether it is a single or multiple pregnancies, and that the pregnancy is free of complications.
- Passengers with uncomplicated pregnancy who are traveling within her first 28 weeks are not required to bring any pregnancy-related medical documentation.
- Passengers with complicated pregnancy or are expecting more than one child will need to get medical clearance before flying.
- Passengers with a single pregnancy of above 40 weeks, or passengers with multiple pregnancies of above 36 weeks, are only allowed on flights of less than four hours.
- Passengers with a single pregnancy of above 36 weeks, or passengers with multiple pregnancies of above 32 weeks, are allowed on flights of more than four hours.
Disabled Passenger Policy
- Passengers with vision or hearing impairment will need to notify the airline about their condition.
- A Jetstar customer service staff member will escort the passenger from check-in through security and to the boarding gate.
- If the passenger is traveling with an escort, a Jetstar customer service staff member will organize to meet them at the boarding gate.
Jetstar Check-in Policy
Jetstar Check-in Time
Please find the check-in time for all Jetstar flights on the table below. Check-in time may vary if your flight is operated by a partner airline. Please check your e-ticket to ensure.
Flight Route | Recommended Check-in Time | Check-in Time Limit |
Domestic | 1 hour before departure | 30 minutes before departure |
International | 2 hours before departure | 60 minutes before departure |
Jetstar Online Check-in
Online check-in is also available for Jetstar flights. Please follow the steps below.
- Go to Jetstar web check-in page
- Enter your booking code, or other booking details, as instructed
- Complete your check-in details
- Save and/or print your boarding pass
Jetstar Refund Policy
In general, refunds are permitted for personal reasons (self-cancellation, sickness, pregnancy, or death of a passenger), cancellation/rescheduling by the airline, force majeure, or double booking. However, different airlines have different policies regarding acceptable refund reasons. Please visit Jetstar Refund Policy for a complete information on refund.
Jetstar Reschedule Policy
You can easily change your flight schedule and itinerary using Easy Reschedule. Some airlines allow changes to date, time, route, and airline, while some only allow changes to date and time.
Please refer to Jetstar Reschedule Terms & Conditions to find the complete guide to rescheduling your flight. If your flight is not eligible for Easy Reschedule, please contact Jetstar directly to reschedule.
About Jetstar
Jetstar (IATA code: JQ) is well-known as a low-cost airline headquartered in Melbourne, Australia. Qantas, an international premium airline service, is the parent company of Jetstar. It is safe to say that Jetstar is a more affordable version of Qantas. Jetstar operates domestic, regional, and international flights in Australia, New Zealand, and Asia Pacific. Jetstar has four sister airlines, which are:
- Jetstar Airways in Australia and New Zealand, which is wholly owned by the Qantas Group;
- Jetstar Asia Airways, which is based in Singapore and managed by Newstar Holdings;
- Jetstar Pacific Airlines, which is based in Vietnam, where the majority of its stake (70%) is owned by Vietnam Airlines and 30% of it belongs to Qantas Group;
- Jetstar Japan, a partnership among Qantas Group, Japan Airlines, Mitsubishi Corporation, and Tokyo Century Corporation.
Jetstar History
Founded in 2004, Jetstar is known as a low-cost airline headquartered in Melbourne, Australia. Jetstar was launched by Qantas as a response to the birth of another low-cost airline. Jetstar is part of Qantas’s brand diversification strategy, a low-cost alternative to Qantas’s premium full-service offering. The airline originally headquartered in Avalon Airport near Melbourne—they had even started flying out of Avalon mid-2004—but decided to relocate to Melbourne. Before Qantas launched Jetstar in 2004, Qantas acquired Impulse Airlines in 2001 and operated it under the QantasLink brand. However, as Qantas made the decision to launch a low-cost carrier, QantasLink was relaunched under a different name, Jetstar. The domestic passenger service began in 2004, while the international service started operating in 2005 to Christchurch, New Zealand. Although Jetstar is owned by Qantas, its management operates largely independent of Qantas through a company formerly known as Impulse Airlines. Jetstar’s sister airline, the Jetstar Asia Airways, first took off from its Singapore hub to Hong Kong in 2004, marking Qantas’s journey into the Asian low-cost airline market. A year later, it was announced that Jetstar would establish the world’s first global low-cost airline. At the end of 2005, it was also announced that Jetstar would fly to Perth from Avalon Airport. In 2006, Jetstar became the first Australian airline to allow customers to select their seat upon booking. Qantas acquired an 18% stake in Vietnam’s Pacific Airlines, which was relaunched under the Jetstar Pacific brand. Since 2010, Qantas’s shareholding in Jetstar Pacific has increased to 30%. In 2009, Jetstar officially operated daily direct service from Auckland to Gold Coast and Sydney. Still in the same year, Jetstar also launched domestic New Zealand flights to serve Auckland, Wellington, Christchurch, and Queenstown using the Airbus A320 aircraft. In 2011, Qantas announced that it would launch a new airline called Jetstar Japan, a joint venture of Jetstar, Japan Airlines, and Mitsubishi. The airline was expected to start operating in December 2012, but then was launched ahead of schedule in July 2012. Jetstar also once announced that it would launch another Asian sister airline called Jetstar Hong Kong, a partnership between Qantas and Eastern China Airlines. Jetstar Hong Kong was expected to start operating in 2013, but unfortunately the operation never took place due to revoked license application. In 2014, Jetstar signed a codeshare agreement with Emirates as a continuation of the agreement between Emirates and Qantas. Jetstar also has a codeshare agreement with American Airlines, Japan Airlines, and LATAM Chile. A year later, Jetstar announced that it would operate regional services in New Zealand, beginning in December 2015. The new service would be operated by Eastern Australia Airlines—also a Jetstar brand—using five turboprop Bombardier Dash 8. At least four new destinations would be served initially, with Hamilton, Rotorua, New Plymouth, Napier, Palmerston North, Nelson, and Invercargill as the cities under consideration. Finally, in August 2015, Jetstar announced that it had selected the first four regional centers it would serve later that December, which are Napier, Nelson, New Plymouth, and Palmerston North.
Jetstar Booking & E-ticket
How to Book
Here’s how you can book your Jetstar ticket online:
- Go to Traveloka website or open your Traveloka App
- Fill in the flight details in the search box
- Choose and book your flight
- Fill in contact information and passenger details
- Complete your payment through the selected method
- Receive your Jetstar e-ticket in My Booking or in your email
How to Pay
Payment for your Jetstar ticket can be made via bank transfer (ATM/SMS Banking/e-banking/bank teller), credit card, and Indomaret.
For complete information about payment methods, please visit How to Pay.
Jetstar E-ticket
Jetstar e-ticket is an eligible proof for booking an Jetstar flight. Show your e-ticket during check-in at the Jetstar counter at the airport, or use it for self check-in (at the airport or online), to get your boarding pass. If you have not received your e-ticket within 60 minutes after payment is completed, please contact Traveloka Customer Service.
Jetstar Destinations
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Contact Jetstar
Jetstar Office
Jetstar
PO Box 4713, Melbourne, VIC 3001, Australia
Contact Jetstar
131 538
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