DoubleTree by Hilton Toronto Downtown

I’ve stayed at Hilton properties before and always trusted the brand, but during our June 20–22 stay at DoubleTree Toronto, we encountered two insects in the room—one on the bed and another on the floor. The staff inspected the room and later said it was likely a beetle due to the summer season, not a bedbug. While I appreciate the follow-up, the experience was still quite uncomfortable.

It was a lovely surprise to be given a warm cookie on arrival. Staff were very pleasant and helpful when we checked in. In particular we would like to thank Jing who helped us arrange our trip to Niagra Falls with his suggestion for a reliable tour company. It was the highlight of our trip . The location of the hotel is perfect for ease of seeing the sites. The only downside to our stay was the noisy air conditioning, we turned it off at night time.

Cleanliness

Great location, friendly and competent staff.

The staff was very kind and helpful, room service was quick, and the housekeeping was great. Everyone I spoke to at this hotel was very nice, from housekeeping to the front desk. I would stay here again!

My stay was only one night. The room was small, but very comfortable. It was newly renovated and on the 20th floor. The choice of colours and textures was very nice for the space. The welcome cookie was a lovely touch. The restaurant has delicious food and lots of options. I had the fish tacos and they were so good! I find the compact nature of the room made it difficult for a pleasing layout in the washroom. It was quite cramped and poorly lit. There is a full sized tub though. That was really nice. The only strong negative I found was the overspilling garbage on the street about 20-30m from the entrance. I know it's the city's responsibility to empty those bins, but the hotel may do well to take care of them anyway just to keep the property looking nice.

Very clean rooms. Great staff. Excellent location. Nice amenities

Always a fantastic stay at this place. Staff is amazing. Hemispheres is a fantastic dining experience. Rahman is excellent! We will be back before the end of summer!

We stayed for three days, for family and friends events. The hotel was in an ideal location near transit to get to various parts of town, ranging from the East End to West End. Front desk staff were friendly and helpful, cleaners were efficient and the room was well set up. We had breakfast and one dinner in the hotel dining room and found the selection and service was professional.

Clean friendly and enjoyable

Staff was brilliant. The onsite laundry saved us a fortune on luggage. Everything is very walkable and Uber is readily available.

Great location, friendly staff.

We had a wonderful stay. The restaurant is very good, the room was comfortable and well kept and the location was convenient to everywhere we wanted to go.

This was my second time staying at this property and I would stay again and again in the future. All of the staff were incredible, and the service was unmatched. The location was also fantastic for walking, lots of restaurants nearby, and close to shopping. We were able to walk to the blue jays games and avoid traffic / ride-share waits within about 20 minutes.

Great

nice coffee

nice coffee

I appreciate the concierge service and the kind and helpful front desk staff.

Very convenient location. Walkable to many attractions. Good variety of dining options nearby. Very clean, spacious room. Friendly staff.

I loved how extremely friendly all the staff were!