DoubleTree by Hilton Toronto Downtown

clean and educated staff

Very close to the Eaton Centre. Was about a 20 min walk to the Scotiabank Arena. Only had parking for small cars. We unfortunately had a truck and had to park a few blocks away. Staff were welcoming and friendly.

The warm cookie at check-in was a great touch! Clean room and comfy bed and conveniently located.

Very convenient in downtown

It was very clean and well maintained

staff was friendly.

Fast and efficient check in. Friendly first impressions. Complimentary snacks for checking in. The room was spacious, comfortable and clean. Kettle and coffee maker had some calcium build up and needs some cleaning. Good thing there were 2 kettles. Found the pillows very soft so we needed to use multiple for extra support. Pool was clean and decent size to bring the family. Breakfast was excellent. Getting there when they first open ensured the food wasn't dried out. There is an abundance of food options in the area and the fridge was convenient to have for some late night leftovers. Check out was just as smooth checking in. Would definitely return and reccomend.

Great location and comfortable bed

Early check in was greatly appreciated

Everything good

The room was very small

Great hotel, highly recommended. Good location too.

Awesome service and great location

Rooms clean and the service was great.

Great room and friendly staff!!

I had to go to a separate floor for ice so less and cleaning knocked on the door about an hour before check out so less 1 star. Staff was great and I had a separate room booked for a friend and they were super helpful getting it all set up. All in all as expected for a D Tree.

Room was clean and nice - but the welcoming staff on checkin, and then coming in out of the rain after the concert we walked back from the staff offered us a nice warm cookie and one extra for my son really left an impression for his first visit to the big city. We'll be back for sure!

Facility was quiet,safe,clean.Staff were good..breakfast was not included but menu was fine..

We had a wonderful stay at the Doubletree. We were unable to check in early, but our bags were stored and we were texted when a room became available. The front desk agent was pleasant and friendly. The porter, Jing, was very friendly and helpful. Check in included delicious cookies! The room was spacious and clean. The amenities were wonderful. We found the bed to be very comfortable and clean. The hotel was busy but we felt appreciated. The entire staff seemed to love their job and this was reflected to the guests. We were able to avail of a late check out. The lobby was clean and large enough to accommodate guests waiting for check in, check out, or transportation. Thank you for this wonderful experience.

Staff were excellent. Room had ice machine outide running water 24/7