Stayed here for 3 nights. The vibe is calming, comfortable, green, and clean. The room is quite spacious and clean. The staff is friendly and very helpful. It was a pleasure staying here. Recommended for a vacation, especially if you're bringing children.

Stayed 3D2N with family. Booked connecting rooms and they were available. The restaurant staff were very friendly, I asked for help heating baby food twice and they helped, even though the restaurant was closed. My child's swimming goggles were lost in the pool, so I asked the staff to help me find them, and they were immediately brought to my room. The service was really great. For a standard 4-star meal, some menus vary daily, but others like porridge, bread, and noodles are always available every day. Strategic location, close to the city center. Standard room size, good cleanliness.

Been here a lot with my parents, and this year, it's my first time here as a parent. Awesome staff, good services, comfy room, and family-friendly hotel. Definitely will be back here again next time.

The hotel staff was extremely friendly. The food was delicious, and the decor was very neat and attractive. Highly recommended for a staycation. The hotel environment and rooms are also very comfortable.

The entire hotel area is comfortable and clean. The staff is very friendly and helpful.

We were very satisfied with our staycation at the Grand Mercure, Malang. The entire team was friendly and ready to assist us with anything we needed. The check-in process was very fast, assisted by Ms. Dita. The room was very spacious and had a mountain view. Thank you, Grand Mirama, for making our anniversary so memorable 🥰

Comfortable rooms, good food, and affordable prices. Very fitting for backpackers who want to spend the night in Malang. The location is close to Malang airport and Batu city.

The service at Hotel Alana was excellent, the rooms were clean, and the staff were all very friendly and polite. My first stay was a great experience.

The staff and owner are very friendly. The facilities are great, the bathrooms are okay. The location is strategic. Next time I'm in Malang, I'll definitely come back here.

The friendly hotel staff were very helpful during check-in. The room was clean, fragrant, and tidy. Thank you. I didn't regret choosing this guesthouse. Breakfast of roti maryam and hot tea delivered before 6 a.m. was a real plus. Awesome.