It is always my top choice when staying in Medan! Thank you for being my favorite hotel in the city 🙏

Atmosphere/Facilities: Cool and quiet. Food: Complete. Staff assistance: Friendly. Highlights: Close to town. Price: Standard. Location: Good location.

My family and I enjoyed staying in the Sweet Business Room, it was comfortable, the atmosphere and terrace were also comfortable for relaxing.

The staff is very friendly and accommodating. The room is clean. Hotel facilities are complete. The location is near the center of the city. Many other facilities are around the hotel.

The room was clean, comfortable, and elegant. The breakfast was varied and delicious. The facilities were complete, and the service was excellent and friendly. The staff didn't make it difficult to pay the deposit. Everything was very satisfying and enjoyable. I would definitely return here again.

Everything was great, comfortable, and enjoyable. My kids loved staying here. The room was clean, and the bathroom was great. There's a swimming pool, too. The breakfast was very varied. Nice.

I really enjoyed staying here, it was my birthday and Mas Ade, the receptionist, gave me a cake, the best! ⭐

The service is very good, the room is quite clean, the service is also very good and the staff are friendly, especially with Mbak Icut and Mas Akina 👍

Nice, comfortable, close to town, clean, good food, and close to everything.

Always a favorite hotel to stay in. The rooms are spacious, clean, and the service is excellent.

The receptionist, Kak Fira, was very friendly and very helpful. I will definitely come here again next time, the room also has a smart TV 💗

The hotel staff was very friendly and the check-in and check-out process was smooth. The room was clean and comfortable. The bathroom was spotless. The breakfast was delicious and varied. Thank you.

The staff was very friendly and check-in and check-out were quick. Transportation to Kualanamu Airport was available. Thank you...

The hotel is nice, clean, good service, delicious food, in short, it is recommended.

I had a very pleasant and enjoyable experience staying at Hermes Palace Hotel Medan. The hotel offers a comfortable atmosphere, convenient location, and welcoming hospitality, making it a great choice for anyone visiting Medan, whether for business or leisure. One of the highlights of the hotel is its strategic location, which makes it easy to access various attractions, shopping areas, restaurants, and other important destinations around the city. It is especially convenient for travelers who want to explore Medan without having to travel too far. The room was comfortable and provided a relaxing environment after a long day of activities. The overall facilities were adequate, and the hotel offered a pleasant atmosphere for resting and unwinding. Cleanliness and comfort are important aspects of a hotel experience, and these certainly contributed to making my stay enjoyable. I would also like to appreciate the hospitality and service provided by the hotel staff. They were friendly, polite, and helpful, creating a welcoming impression throughout the stay. Good hospitality always makes a difference, and it adds extra value to the overall experience. The hotel is suitable for different types of travelers, including couples, families, and business guests. Whether you are visiting Medan for a short getaway, a business trip, or a longer vacation, Hermes Palace Hotel can be a convenient accommodation option. Overall, I am satisfied with my experience at Hermes Palace Hotel Medan. With its strategic location, comfortable rooms, adequate facilities, and friendly service, it offers a pleasant stay for visitors to the city. Thank you to the management and all the staff for the hospitality. I hope the hotel continues to maintain and improve its service quality, facilities, and cleanliness. Definitely a hotel worth considering when visiting Medan. I would be happy to stay here again and recommend it to others!

The staff are friendly and respond quickly to complaints and requests, ensuring that we are satisfied with the solutions provided.

Upon arrival, the check-in process was quick and friendly. The receptionist immediately provided a refreshing welcome drink. The staff were very prompt in helping carry the suitcases to the room. Room Condition: The room was very clean, spacious, and fragrant. The king-size bed was very soft, the pillows were comfortable, and soundproof so that a night's sleep was very sound. The in-room facilities were complete: flat-screen TV, cold AC, mini refrigerator, electric kettle, coffee-tea set, and free mineral water. The bathroom was clean, the hot water worked smoothly, and toiletries were complete. Facilities & Location: The swimming pool is large and well-maintained, suitable for children and adults. The breakfast menu varies from local to western dishes with delicious taste. The location is very strategic, close to the city center and easily accessible by transportation.

I always come here, it's close to restaurants. The atmosphere is comfortable, and the staff are all very friendly.

We stayed overnight for a wedding, taking one hotel room and two apartments. So far, everything has been great and smooth, with no disappointments. Breakfast, room comfort, and staff service are all excellent.

From check-in to check-out, the service was excellent. All the staff were friendly and helpful. Any issues were promptly addressed and resolved effectively. 😊 My first time staying at an Ibis was a pleasant experience 🥰

The staff is friendly and very helpful. The food is delicious. You can leave your belongings at check-out.