The service is absolutely amazing. The place is very clean and comfortable. The view is also beautiful. I highly recommend staying here if you're in Malang.

The executive room is very comfortable, the food is delicious and varied, very good value for money.

Just stayed here and had a wonderful experience. One of my favorite things was the shampoo and body wash provided in the bathroom! They smelled wonderful and suited my skin and hair perfectly. May I ask, does the hotel use a specific brand or scent for their soap and shampoo? Thank you, Regent's Park!

Great stay! The staff were very friendly and helpful. Thank you for the excellent service.

The room was very comfortable, with a clean bed and a clean bathroom. The breakfast menu was varied and delicious. There was toast, chicken porridge, sticky rice porridge, Indonesian food, fruit, cereal, and a buffet-style meal, so you could be satisfied and full. The front desk is also open 24 hours a day. I checked in around 10:30 PM and was well-served. Security is also on standby 24 hours a day.

Thank God, I was given a complimentary room upgrade. The kids loved the family room. The entire staff, from security to the restaurant waiters, were friendly. And best of all, the kids could enjoy breakfast cash-free. The food was plentiful and delicious. Thank you, Hotel Santika Premiere Malang.

The hotel is strategically located. The staff was friendly, especially since we were a family group. It's just a short walk from Klojen Market. The food is delicious. The rooms are spacious and comfortable. The air conditioning is cool. The toilets are clean. Overall, it's great.

I highly recommend Savana, wow, it's a 100. For the past three years, every event in Malang has been at Savana. Thank you to the entire Savana Hotel Malang crew.

The hotel staff is very friendly and the service is fast, the hotel facilities are very well maintained and there are no damaged items.

The reception staff were very friendly and helpful to us as guests, the cleaning staff were also responsive.

I really didn't go wrong with this room type. The room is spacious for a typical Citihub hotel. It has a balcony. The bed is queen-sized and you get two beds. It's very comfortable to sleep in. The pillows are 8 inches in total. The location is in the heart of Malang's bustling city center. It's very busy on weekend nights. So happy. Even though it's in the center of the crowd, the room wasn't disturbed by street noise at all.

The hotel staff was very friendly. Check-in was at 2:00 PM, but when I arrived at 1:00 PM, the room was already available. We initially just wanted to leave our luggage because it wasn't time yet, and there was no additional charge. The location is excellent, and the hotel is clean. Recommended.

Overall very satisfying, big room, clean, fragrant, there is a swimming pool, there is a good gym.

The hotel staff is kind and helpful, and will confirm if any items are left behind at the hotel.

The location is very convenient and centrally located. The AC works well, the bathroom water heater works well, the amenities are also quite complete, with clean towels, bed sheets, and pillowcases. The room is also very clean. The check-in and check-out process is fast. No need to worry about buying food or other necessities because the location is close to many food vendors, Superindo, a gym, and others. It is also quite close to the station.

The staff and owner are very friendly. The facilities are great, the bathrooms are okay. The location is strategic. Next time I'm in Malang, I'll definitely come back here.

The staff is friendly and helpful. The breakfast menu is also delicious. The restaurant's atmosphere is comfortable. It makes me want to stay here more often.

This was the first place that immediately attracted me when I arrived in Malang. I initially only wanted to stay for a day, but ended up staying for four. It was so clean and comfortable. A highly recommended hotel. There are many small and medium enterprises (SMEs) nearby, as well as a pharmacy and Si Merah Mart.

Friendly staff, close to the station, Klojen market, town square, Living Plaza, express laundry. Complete toiletries, fragrant room and bathroom. In room 6 there is a large window that allows for a view outside. There are prayer facilities too. Will come here again if I go to Malang. Very comfortable.

I arrived before check-in time but was allowed to register for check-in, and my room was upgraded from Deluxe to Deluxe Premier. It was a pleasant and memorable experience. I forgot the name of the female front desk staff member who served me; she was very friendly and kind.

I have been staying in this hotel a few times and still love it and will repeat my stay if I come to Malang.