Great location, clean room, and friendly staff! The hotel is conveniently located near KL Sentral, making it easy to get around Kuala Lumpur. Good value for money, and I really enjoyed my stay. Would definitely stay here again!

The front counter staff are very friendly, helpful, and efficient. It took just a few minutes to check in to the hotel. The location of the hotel is fascinating. There are a few shopping malls within the vicinity of the hotel, namely The Mid Valley Megamall and The Gardens Mall. It is very convenient for those who love to shop, and there is a variety of local food to choose from. Also, GSC cinema is at walking distance as well.

Good environment and staff also friendly, and one of them can speak Bahasa Indonesia, so amazing.

The hotel is very comfortable, fully equipped with an iron, refrigerator, good lighting, and a clean and comfortable bathroom. There's also a hairdryer, and the staff are friendly. There's even air conditioning in the hotel corridors. Thank you.

It's connected to the NU Sentral mall, near the KL Sentral station as well.

It was a very comfortable stay here, the staff was friendly, the service was good, the lobby was fragrant and clean, but unfortunately I only stayed here for one day on my last day in KL. There's a rooftop for relaxing and a place for the kids to play, so I highly recommend staying here for those bringing kids to KL. Next time I come to KL again, I'll stay here again, God willing 🥰

Definitely will stay here again next time... Everything was nice and comfy...

The hotel is relatively affordable, the staff is friendly and helpful, the rooms are clean and comfortable, and we got a room with a great view. Thank you.

It was a pleasure birthday staycation with Alila Bangsar. I got a free birthday cake and that was out of my expectation. What a thoughtful gesture from Alila. I love the spacious room/bathroom space. Definitely is one of the best hotel rooms I’ve ever stayed in KL. Looking forward to another stay with Alila soon 🥰

The hotel smells good, is clean, the service is friendly, and the air conditioning is cool. The room and bathroom are quite spacious. The location is very strategic, close to the LRT, bus station, and MRT center. This makes it very convenient if you want to travel to Genting, KLCC, or other tourist attractions. The price is very affordable. The staff is very friendly. I checked out at 8 AM and was allowed to store my luggage until 6 PM. Next time I go to KL, I will stay here again.

A comfortable and strategic hotel, spacious and the atmosphere is also nice, clean with all the appropriate facilities, friendly service close to the mall and good places to eat, highly recommend this hotel, thank you Ve* hotel.

I always feel satisfied no matter where I stay at Ascott, and Ascott KL Sentral is no exception. Access to the train station is very easy, there is a shuttle service from the hotel to the station and back, the mall is nearby, there are many restaurants nearby, the rooms are spacious, the amenities are complete, and the service is excellent🙏

The facilities provided by Cozy Hotel are the best.. I will recommend it to other friends.

Staff very friendly and fast response, we did not need to wait too long to get a room, thank you.

The location is very strategic in KL Sentral. If you want to take the bus to the airport at dawn, just cross the street under the NU Sentral Mall. For anywhere else, just walk to the MRT station. For dining, there's the ABC restaurant, which is open 24 hours.

Overall very good!!! Spacious room, clean toilet, clean hotel area. The area is also easy to get into.

The male hotel staff was incredibly friendly and helpful. I always stay here every time I go to KL; it's simply the best.

The staff were very friendly. Spacious room and very clean. Just 10 minutes to Pantai Hospital. Perfect.

We arrived slightly earlier for check-in, they were able to accommodate us and there were rooms already available. The staff greeted us with warm smiles and the checking in process was smooth and pleasant. We had the hotel breakfast, highly recommended. I think it's the best among the top hotels in KL city centre. The variety was great, the quality and the taste was great. The wait staff were efficient. It was a very good experience on both the days. The pool was family-friendly, it had a slide, which was great for families with kids. Overall, an enjoyable stay. The room was clean, spacious, and comfortable. The Wi-Fi code worked well, good enough to stream Netflix and YouTube on multiple devices at the same time. Overall, we would definitely come back again if we have the opportunity to.

The hotel is in a strategic location, really close to Alor Street Food, near 7-Eleven, even if you want to go to Pavilion you can just walk. We had a blast here.

Thank you for making our anniversary so memorable. The stay was great and appreciated Zoey's excellent service in the last-minute arrangements.