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All you need to know about status and policy of flights during Corona Virus Outbreak.

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New Normal, Same Fun with CleanXperience!

The current situation has encouraged all of us to stay safe while enjoying our favorite activities outside, from treatments at the salon to fun entertainment with our loved ones. 


With CleanXperience, Traveloka Xperience can now accompany you to have fun in a new way that puts your health and safety first!


Partners with the CleanXperience label are committed to implementing a high standard of hygiene, health, and safety protocols, as issued by government agencies and other authorized organizations.


Enjoy CleanXperience with 3C Protection

Clean Partners

We collaborate with partners to place your health and safety as our utmost priorities—all for your convenience.

Clear Protocols

We continuously encourage our partners to implement and comply with the hygiene, health, and safety protocols based on government-issued resources.

Complete Information

We provide comprehensive information about how our partners implement these protocols. Find out all you need to know by clicking the Learn More button.


How to Find CleanXperience Activities

Check Traveloka Xperience on the mobile app or website.
Label stating CleanXperience is given to partners who are committed to implementing the hygiene, health, and safety protocols in their respective locations.
Explore a variety of exciting activities labeled with CleanXperience.
Assess all the information about how CleanXperience partners implement the protocols before visiting the location.
Now you’re ready to enjoy Xperience activities in a new way conveniently!

Introducing SG Clean

The SG Clean quality mark is a stamp of assurance that an establishment adheres to the high standards of public hygiene on their premises. To obtain the mark, our Xperience partners should pass the 7 criteria below, audited by the Singapore Tourism Board:


- Appoint an SG Clean manager

- Proper COVID-19 prevention and handling procedure (e.g. temperature check, regular cleaning, mandatory face masks, physical distancing, and quarantine) for employees

- Proper COVID-19 prevention and handling procedure (e.g. temperature check, mandatory face masks, physical distancing, and venue capacity reduction) for all visitors, tenants, contractors, and suppliers

- Frequent cleaning and disinfection at all common facilities plus enforced workplace hygiene

- Strict procedure to manage COVID-19 suspect cases

- Keep documents and records of all preventive measures

- Comply to government protocols, guidelines, and health advisories on the COVID-19


Look out for the SG Clean logo when you visit Singapore!

sg clean


Click here for more detailed information.



Xperience in the New Normal Era

Important Things to Know

  • The Indonesian government has not yet issued an official certification on cleanliness standards for attractions and lifestyle products. The CleanXperience label is not a certification and guarantee from Traveloka that our partners’ locations are free from the coronavirus that causes COVID-19. This label is a form of good faith and a sign of the commitment by our partners in implementing the hygiene, health, and safety protocols issued by the government agencies and other authorized organizations. You are still advised to be vigilant and comply with the applicable hygiene, health, and safety protocols when carrying out activities at our partners’ locations.
  • In order to ensure that our partners’ locations comply with the hygiene, health, and safety protocols provided to them, the CleanXperience partners have signed an agreement  to carry out a high standard of hygiene, health, and safety protocols, and the checking mechanism is carried out through a self-checking method by each partner. Traveloka continuously encourages our CleanXperience partners to adhere to the protocols.
  • The above protocols are a combination of various hygiene, health, and safety protocols issued by government agencies and other authorized organizations, limitedly circulated to the tourism industry players. In practice, these protocols can be developed by the participating partners, according to their respective industry and company policies and are subject to change at any time depending on the development of standards set by competent institutions.
  • The CleanXperience protocols implemented by each partner may differ. Traveloka is not responsible for any violations of compliance with the hygiene, health and safety protocols implemented by partners.