Help Center - Flights

Cabin Baggage and Check-in Baggage

Can I purchase additional baggage after my flight e-ticket has been issued?

Free Baggage and Extra Baggage

Extra Baggage Price

How to Check Free Baggage Allowance for Infant Passengers

How to Check If My Extra Baggage Purchase Is Successful

How to Purchase Extra Baggage

Purchasing Extra Baggage for Sports and Other Special Equipment

Refund for Extra Baggage

Types of Baggage Allowance

How to Check My Baggage Allowance

Purchasing Baggage Protection

About In-flight Meal

Refund for Your Meal

Buying a Meal During the Flight

Getting Your Meal

Maximum Number of Meals

Selecting a Meal

Do I have to pay to select my seat?

Am I guaranteed to get the seat that I have reserved?

How to Select a Seat on a Flight

Refund for a COVID-19 Test Purchased Together with a Flight

How to Use a Lion Air E-ticket to Redeem a COVID-19 Rapid Test

How to Purchase a COVID-19 Test with a Lion Air Flight Purchase

How to Refund PCR Test Service by Lion Air Group

How to Purchase Add-ons After Your Flight E-ticket Is Issued