Help Center - General Information

Has my payment been received?

I've only made one booking but I received two e-tickets/vouchers. How can I cancel one of my bookings and get a refund?

I paid the wrong amount

I want to know how to pay for my booking

How to Pay for My Booking

Payment Confirmation and Verification

I want to know if my payment is confirmed

Why should I enter the one-time password (OTP) to proceed with my transaction? I've never had to do this before.

How will I receive the one-time password (OTP) to complete my payment?

Claiming Reimbursement for My Business Travel

Unsuccessful Credit Card Transaction

Duplicate Payment for One Purchase

My Payment Proof Is Missing

About Service Fee