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Help Center - Insurance

Updates

Travel Insurance (CHUBB ID)

Insurance Policy

What are the benefits of Travel Insurance?

What type of flights are covered by the insurance?

Who can purchase the Travel Insurance?

How to Buy and Refund the Insurance

How can I purchase the insurance?

Can I refund my insurance purchase?

How to Claim the Insurance

How can I claim the Travel Insurance?

How long can I submit my claim?

What are the required documents needed for my claim?

How long will the insurance claim process take?

Insurance Policy Details Changes

What if I need to update the details of my insurance policy?

My flight is rescheduled, but my policy details are still outdated. How do I request an update?

Flight Delay Insurance (On Time Protection) (CHUBB ID)

Insurance Policy

What are the benefits of Flight Delay Insurance?

What type of flights are covered by the insurance?

Who can purchase Flight Delay Insurance?

How to Claim and Refund the Insurance

How can I claim the Flight Delay Insurance?

How long can I submit my claim?

What are the required documents needed for my claim?

Can I refund my insurance purchase?

Insurance Policy Details Changes

What if I need to update the details of my insurance policy?

Car Insurance

General Information

About Car Insurance

Car Insurance Purchase

How to Buy Car Insurance

About Car Insurance Policy

Car Insurance Application Approval & Rejection

Car Insurance Application Approval and Rejection

Renewal

About Car Insurance Renewal

How to Renew a Car Insurance Policy

No “Renew” Button

Car Insurance Premium Changes

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