City Square Motel is located in area / city Melbourne CBD.
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City Square Motel
Hotels
6,8
/10
Pleasant
1.042 reviews
What Guests Say About Their Stay
Nattakan S.
9,1
/ 10
It’s my first time visit melbourne and City square is a great way for your first stay. It close to every thing and the man at the reception is very helpful. The room is not that new but It have everything you need, it can put my 2 large luggage and still have a space. Airport skybus pick-up and drop-off are about 2 minute walking, it so easy if you have a large luggage.
Cheryl
10,0
/ 10
I had a comfortable bed and a warm shower. Essentials. Extras: tubes of toiletries, a wine glass, clean crockery and linen. However, TV was hard to operate and pixated, but I got my ABC and SBS channels eventually. I was not game to turn on the heater as it was dusty and very old. Several power points did not work. The room was quiet and my stay ended up being very pleasant. Thank you.
Zhenji
10,0
/ 10
the location is very convenient and the price is pretty reasonable with a spacious room. The bathroom is clean, the customer service is great.
Adam
10,0
/ 10
This particular room was excellent in every way. Other rooms can vary in condition, such as, do all power points and air conditioner work?
In the Area
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67 Swanston Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
Main Facilities
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Elevator
WiFi
Available Room Types in City Square Motel
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What's around City Square Motel
67 Swanston Street, Melbourne CBD, Melbourne, Victoria, Australia, 3000
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Location
City Square Motel is located in area / city Melbourne CBD.
About City Square Motel
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at City Square Motel.
With all facilities offered, City Square Motel is the right place to stay.
All facilities in City Square Motel
Others
Public Facilities
- Others
- Smoke-free area
- Elevator
Hotel Services
- Laundry service
- Front desk
Connectivity
- Free WiFi
Accommodation Policy & General Information in City Square Motel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Nearby parking fee: AUD 31 per day (984 ft away)
- Early check-in fee: AUD 20 (subject to availability)
- Late check-out fee: AUD 20 (subject to availability)
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: AUD 100 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk is open daily from 9:00 AM - 5:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Reception hours are 8 AM to 8 PM on Sundays and Public holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance for check-in instructions.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 17:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - 17:00 - to 10:00 |
Available rooms at City Square Motel | 39 |
Number of floors in City Square Motel | 4 |
Another facilities in City Square Motel | Others, Smoke-free area, Laundry service, Front desk, Free WiFi |
Frequently asked question in City Square Motel
What are available facilities at City Square Motel?
There are top facilites at City Square Motel such as Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at City Square Motel?
The standard check-in time at City Square Motel is starting from 14:00 - 17:00 while the latest check-out time is at Before 10:00
What is the star rating of City Square Motel?
City Square Motel is a 3.0-star hotel.
How many floors does City Square Motel have?
City Square Motel has 4 floors.
How many rooms are available at City Square Motel?
City Square Motel has 39 rooms in total.
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More Reviews from Other Guests in City Square Motel
Overall Ratings & Reviews City Square Motel
Traveloka (42)
Other sources (1.000)
6,8
Pleasant
From 1.000 reviews
Cleanliness
6,6
Room Comfort
7,0
Service and Facilites
7,4
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Traveler Reviews City Square Motel
Number of reviews per page
20
40
Top reviews
Luke
Leisure
6,0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The room itself was pretty dirty. Lots of built up dust underneath furniture and appliances.
The air con worked great, no issues there.
Check-in was straight forward and easy.
The location is great. 3 minute walk from Flinders and ease if access to Melbourne.
It could use a bit of care, but you get what you pay for and it served its function as a short-term stay.
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Alison
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beware! We had to change rooms because the one we were in didn't have working electrical sockets and smelled bad. The new room had clean beds and working electrics, but all public areas have graffiti, really worn carpet, bits of rubbish. The staff are really nice and helpful but the building is in serious disrepair and didn't feel very safe.
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Elica
Leisure Family
2,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Room was filthy, mould on the walls and floor, had not been cleaned, stains on the walls and doors
Everything was covered in dust
Elevators smelt like urine
We did not stay there for more than 20mins
Ended up leaving and booking another hotel that night
We felt unsafe and did not want to stay at the motel
Maria
Leisure Family
4,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Terrible room, window broken, drafty and noisy, tv not working, light switch for bathroom unsafe. Extra bed cramped in so very hard to get to the bathroom. Was booked for 2 nights, left after 1 night and requested a refund for the second night.
Luke
6,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
A bit on the dirty side, clearly an old building underneath everything. Not especially secure entry. Swanston St is pretty noisy in the evening. But hey, it’s cheap.
Jason
2,0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The hours reception is "open" are too short and often unstaffed. The staff were Chinese with English obviously being their second language. That's not their fault, but Australian travellers should not require a translator to receive basic services in Australia. The night manager is rude and difficult to understand especially on the phone.
The room cleaning staff were polite, and their English was much better than the night manager.
One of the three elevators is not working but there is not an out of order sign. The middle elevator is covered in graffiti and stinks from a joint jammed in the wall.
The stair wells are a filthy mess. The doors and walls are covered in graffiti. Rubbish is strewn about the floors and stairs.
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matthieu
Friends and Family
2,0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
There was an AUD31/day coupon for the carpark. The flat parking cost was AUD30/day. I parked the car for 36h inside the designated carpark. When I wanted to exit, I used 2 coupons, as instructed by the hotel staff. The total cost was AUD60. At the end I had to pay AUD20. I called the intercom, the parking staff did not care and asked me to pay. This is totally unacceptable. I want to be reimbursed immediately. I have all the necessary tickets and photos with me to prove it. Please contact me ASAP!!!
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Lisa
Leisure with Partner
2,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Checked in, wasn’t given the after hours code to get in. Had to make a phone call to get that. Apparently there are two codes to get in and was not given the after hour’s code to get into the building. There was no toilet paper and was told that it will be left outside the door, sadly it was not, we bought our own. There was disgusting graffiti in the lift as well as exposed wires with tape on the ends. The drawers in the room were broken. The tv bracket was bent down and wasn’t sure if it would fall off the wall. Other than that, the bed was comfy.
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Kim
Leisure with Partner
4,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The man at reception was very unpleasant. No hello just said ‘ID and debit card’ should not be in the job. Room was unclean and you could barely see out the window they were that dirty.
Definitely wouldn’t stay there again
Blake
4,0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The room smelled musty, the walls were dirty and grimey, the carpet was covered in dirt and mould ,there was mould in the shower and the TV didn't work.
Graham
4,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The bed was comfortable but the room was grubby and poorly maintained. The TV didn't work properly and the only chair to sit on was basic and uncomfortable. No staff after 5 o'clock made it feel a little unsafe returning alone in the evening.
Divya Utkrisht
2,0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
1/5
Richard
Leisure
8,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Close to everything
HAI MIN
2,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Too bad for hotels
Paul
6,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Staff didn’t want to be there, really unhelpful, at some point the rooms should be renovated.
Benjamin
Leisure Family
4,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The room was not family friendly and was well below our low expectations. When we advised the hotel staff we were not even afforded an apology.
Paul
10,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Just basic accommodation at a good price in a great location
Nafisa
Business
6,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Seamless check-in and check-out. Spotlessly clean room and bathroom. Comfortable bed. However, the toilet seat was missing, the bathroom exhaust didn’t work and the TV didn’t work. That said, I got the most amazing price. Now I know why! But given the knock down price, I really can’t complain.
Laurette
Leisure with Friends
4,0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Convenient location BUT!!!!
Checked in late so no staff to speak to.
The room smelled of mould. The blanket was filthy. Only two pillows and they were so thin we had to fold them over to sleep on them.
But the worst thing was the noise!!! All night there was random yelling out, sirens and arguments from the street. We were on the second floor so the windows obviously haven't been upgraded to double glaze! 7 am in the morning, a diesel generator started up. Never again.
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Olivier
Business
8,0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
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Number of reviews per page
20
40
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