ibis budget Melbourne CBD

Overall OK, rooms just abit dated could have some simple upgrades to become more aesthetically pleasing but it was a comfortable and great stay

Convenient and affordable, just a little dated and messy

Room was neet and the staff was nice

The hotel is in much need of repairs and updates.

Staff are accommodating and courteous.

I understand this is a low end option, but the place is awful. The quality of the room is beneath basic expectations. The room felt like it had not seen any basic maintenance in years, you pass wheeliebins in the corridor when trying to get to your room, the bed linen is clean but worn and clearly old, there are two mugs but no glasses in the room. Its a depressing place to return to, I am surprised ibis put their name to it. I booked based on location and convenience for a work trip, during the week of the Australian open so few options. The pictures show a basic hotel but don't prepare you for the low quality. I bought as a package with flights, but i didn't get the feeling it was cheap, i regularly visit Melbourne on business and this did not come across as a cheap option. Was relieved to check out.

Housekeeping very poor. Cups not clean or replaced Cockroaches found crawling Bed lights not working

I guess you get what you pay for. The amenities were clean but it was basic. It WAS the budget IBIS. In saying that, I had what I needed - carpet could have been cleaner.

Staff were exceptionally friendly and helpful. Room adequate. Great position in the city for tram access

The room needs to be updates. The fridge was super noisy, there was mould on the ceiling and rotten walls. The breakfast could be better.

Courteous, helpful staff. Clean room. Excellent location. Very good facilities for the price.

Excellent customer service.

The Staff was helpful, the Room was well maintained :)

The hotel has worn carpet throughout. My wife was too embarrassed to invite friends in. Our unit was compact. The bedside lights didn't work. The air con did work. We wont be back.

Room was run down and dirty. Would not recommend

Good stay overall. The rooms are compact and simple, but exactly what you’d expect from the budget range—functional, clean, and perfectly adequate for a short stay. The location is a real plus. Everything I needed was within around a 20-minute walk, making it easy to get around without relying on transport. Staff were friendly throughout, often wishing guests good morning when passing in the corridors, which added a nice, welcoming touch. The only real negative for me was breakfast on the first morning. The area was clearly overrun and had run out of several essentials—cups, plates, bread for toast, milk and butter—and the coffee machine wasn’t working as the drip tray was full. Staff did eventually get on top of this, but it took around 20 minutes for things to settle. On the following two mornings, the breakfast area was much quieter and everything ran far more smoothly, which showed the setup works well when it isn’t under pressure. Overall, a solid budget stay with friendly staff, a great central location, and clean, functional rooms.

Great but food to get after timeb

Room is old and outdated

The shower had no door, just a curtain which leaked water into the room including the carpet. The room smelled damp and gross. It worked for a quick 2 night stay in a great location but would rather spend a bit more money for something better in the future. Also, I forgot a small pocket size mirror and after confirming they found it, they refused to hold on to it for 2 weeks until I came back.

Staff were lovely and friendly & it was close to everywhere I needed to be.